Germain BMW of Naples

Very pleasant and knowledeable Chris Barta - Service Rep. Job was well done and on time Job was well done and on time More

Extremely well managed and operated dealership inclusive of the dealerships service department. Second to none! of the dealerships service department. Second to none! More

Milan Stanisic was a pleasure to work with. Highly recommend him and the Germain BMW dealership. Highly recommend him and the Germain BMW dealership. More

Derrick Brady was just great! He was very friendly, personable, knowledgeable & got us a great deal on our gorgeous barely used Jeep He was very friendly, personable, knowledgeable & got us a great deal on our gorgeous barely used Jeep More

Excellent service and extremely friendly interactions with the employees and service manager. Furthermore, the service was completed in a timely manner and correctly. with the employees and service manager. Furthermore, the service was completed in a timely manner and correctly. More

VERY CLEAN, WELCOMING, AND PROFESSIONAL PEOPLE WORKING THERE. FROM THE FIRST CONTACT PERSON IN THE CHECK IN LANE TO THE CASHIER AT THE EXIT EACH PERSON MADE ME FEEL HAPPY TO BE THERE. THERE. FROM THE FIRST CONTACT PERSON IN THE CHECK IN LANE TO THE CASHIER AT THE EXIT EACH PERSON MADE ME FEEL HAPPY TO BE THERE. More

There was a quick response to my email and for an appointment. Derrick Brady worked with us on purchasing the car. He answered all of our questions with a very pleasant manor. appointment. Derrick Brady worked with us on purchasing the car. He answered all of our questions with a very pleasant manor. More

We love Germain BMW. Our service rep is Chuck Griffith. He pays attention and understands what needs to be done on the car whenever we bring it in for service. There are Our service rep is Chuck Griffith. He pays attention and understands what needs to be done on the car whenever we bring it in for service. There are always going to be some issue, its how well a service team responds and corrects those issues that matter. He never makes you feel like its your problem. He will tell you " I've got this." He treats us like family. Adrian our Tech is very detailed and checks everything to make sure our X5 is working perfectly down to the smallest of details. They are unlike any dealership you will find anywhere else. We can't say enough about the dealership. Right down to the receptionists. We are trading our X5 in on a new X5e plug in hybrid. Our sales rep is Patrick Dodard. He was great explaining the upgrades to us. He worked on helping us get the best price savings while still working to get us the options we wanted. They are a no pressure sales team. You never feel pressured. They are there to work for you. Nice job Germain. More

This is the second time I have bought a BMW from this Germain Dealership… I have been happy with my service and salesman experience with Milan Stanisic.. Germain Dealership… I have been happy with my service and salesman experience with Milan Stanisic.. More

I recently had the pleasure of working with Patrick Dodard at Germain BMW of Naples, and I couldn’t be more pleased with my experience. Patrick was recommended by a friend of mine who purchased a car f Dodard at Germain BMW of Naples, and I couldn’t be more pleased with my experience. Patrick was recommended by a friend of mine who purchased a car from him. He was very knowledgeable about the M2 that I ordered and help me select the options and color. He took the time to listen to what I was looking for in the car and helped me compare features and pricing to make an informed decision. I really appreciated how patient and transparent he was throughout the entire process. Overall, I felt like I was treated with respect and wasn’t just another sale. I left the dealership feeling confident in my purchase and grateful for the excellent service. If you're in the market for a BMW, I highly recommend working with him. More