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Germain BMW of Naples
Naples, FL
2,639 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,639 reviews
March 12, 2025
Tina Zarelli does an excellent job following up on anything I ask for, and when needed anything I ask for, and when needed More
by Boerinbon
Employees Worked With
March 12, 2025
Christine Barta was very professional and courteous as she guided me thru the service process . She also kept me updated while I was there she guided me thru the service process . She also kept me updated while I was there More
by abr
Employees Worked With
March 11, 2025
I loved my experience at Germain BMW! Asena Darcin went above and beyond! She was extremely responsive, knowledgeable and very friendly. She followed up on everything I asked her. I hig Asena Darcin went above and beyond! She was extremely responsive, knowledgeable and very friendly. She followed up on everything I asked her. I highly recommend Asena Darcin. I am now a client for life!! More
by mgreczyna
Employees Worked With
Other Employees :
Mark at the Finance Department was very nice also
March 11, 2025
Tona Zarelli helped me at Germain BMW. I was there getting a new tire, replacement for a flat. I was pleasantly surprised to find that Germain had my replacement tire and was able to take I was there getting a new tire, replacement for a flat. I was pleasantly surprised to find that Germain had my replacement tire and was able to take me in that day. Tona welcomed me and made sure she had all of my correct information. She estimated the timing of the replacement. The estimate was perfect. I was able to walk leave the dealership and she texted me when my car was nearly ready. Perfect. Tona is warm and very professional. More
by c
Employees Worked With
March 11, 2025
Rhoel Gray provided excellent customer service and was able to get my car in quickly. Great communication and superb work. Germain is represented well by the service staff in Naples! able to get my car in quickly. Great communication and superb work. Germain is represented well by the service staff in Naples! More
by Brad
Employees Worked With
March 11, 2025
Germain BMW service is top notch. Toni Zarelli has been my service rep for over four years and she never disappoints. She does a great job of keeping me on track making sure all basic Toni Zarelli has been my service rep for over four years and she never disappoints. She does a great job of keeping me on track making sure all basic maintenance is done on a timely basis. I am appreciative that she is always forth coming with realistic wait times so I’m not wasting my time waiting for my car. Thanks Toni! More
by thereseguglielmo
Employees Worked With
March 11, 2025
The team at Germain are outstanding and communication was excellent! I always bring my BMW to Germain, best in the business!! excellent! I always bring my BMW to Germain, best in the business!! More
by Raymond.jahn1
Employees Worked With
Other Employees :
George Donovan
March 11, 2025
Great customer service, very knowledgeable and friendly. BMW of Naples continually delivers to my level of satisfaction and conveniently located. BMW of Naples continually delivers to my level of satisfaction and conveniently located. More
by mrtinhespeler
March 05, 2025
Sebastian Murzanski did a great job for me. Saved me a trip back for upcoming maintenance as well as getting me out the door quickly. Saved me a trip back for upcoming maintenance as well as getting me out the door quickly. More
by RES
Employees Worked With
