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Germain BMW of Naples
Naples, FL
2,693 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. ...
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Today:Open today 9:00 AM - 6:00 PM
Closed Now
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,693 reviews
March 06, 2023
Germain BMW of Naples is truly a professional dealership. Our associate, Richard Kruzel, that we dealt with was not only extremely knowledgeable of the BMW we were interested in but was a very af dealership. Our associate, Richard Kruzel, that we dealt with was not only extremely knowledgeable of the BMW we were interested in but was a very affable person. I would highly recommend Richard and Germain BMW of Naples for a pleasurable buying experience . More
by Ctsampsel
Employees Worked With
Richard Kruzel
March 02, 2023
George Donovan is my Service Advisor. He greets you with a smile and handshake and thoroughly reviews all work in advance. George communicates well during the process (while you wait) a He greets you with a smile and handshake and thoroughly reviews all work in advance. George communicates well during the process (while you wait) and makes sure that everything in a required service is completed, even items that the customer hasn’t thought of. I’ve been dealing with BMW dealer service personnel for over 25 years. George is the best! And the dealership and the rest of the staff are also very good. More
by Steve Z-Naples
Employees Worked With
George Donovan
February 24, 2023
Great service. Roberto was wonderful He gave a fantastic tutorial on how to use the vehicle and all the bells and whistles on the car. Roberto was wonderful He gave a fantastic tutorial on how to use the vehicle and all the bells and whistles on the car. More
by Grunwaldstacey
Employees Worked With
Roberto Lopez
February 24, 2023
We had an accident repair needed on our and Jeremy Bongle at Germain BMW was a great help and very easy to work with. at Germain BMW was a great help and very easy to work with. More
by chuckmead
Employees Worked With
February 23, 2023
My service rep. Corey Hespeler was excellent, technically asute, and patient. Also general service Mgr. Bill Emerson was excellent and listened to my X5 problems. Corey Hespeler was excellent, technically asute, and patient. Also general service Mgr. Bill Emerson was excellent and listened to my X5 problems. More
by European engineering
February 22, 2023
Charles “Chuck”Griffith as a service advisor is the consummate professional with.a wide knowledge base in BMWs and makes every customer’s satisfaction his prime goal. I have owned 18 BMWs over the la consummate professional with.a wide knowledge base in BMWs and makes every customer’s satisfaction his prime goal. I have owned 18 BMWs over the last 45 years and have serviced them at multiple dealerships with multiple service advisors and I would rank Chuck in the very top tier of service advisors I have hah the pleasure of working with! Jay OBrien More
by jjobrien713
Employees Worked With
February 22, 2023
This is the best dealership I have ever been to. Everyone there was very knowledgable and a pleasure to deal with. Our salesman, Roberto Lopez was absolutely wonderful. He was very knowledgable, k Everyone there was very knowledgable and a pleasure to deal with. Our salesman, Roberto Lopez was absolutely wonderful. He was very knowledgable, kind, patient and kept us informed every step of the way. I would highly recommend him and Germain BMW to my family and friends! More
by GeorgeG
Employees Worked With
Roberto Lopez. He was so great to work with! Highly recommend him
