Germain BMW of Naples

Chuck Griffith is the best service advisor I have ever worked with at any BMW dealership over the last 15 years! He is always so helpful, accommodating, and efficient. Can't say enough! worked with at any BMW dealership over the last 15 years! He is always so helpful, accommodating, and efficient. Can't say enough! More

Chuck is a true professional! Germain BMW is easy to work with and always very accommodating. I like the new video they send from the technician showing what repairs need to be co Germain BMW is easy to work with and always very accommodating. I like the new video they send from the technician showing what repairs need to be completed. More

Chuck Griffith is my advisor at BMW. He is on top of his game always, attentive and out in front of problems. I'm pretty impressed. I really like the dealership, and outside of the ne He is on top of his game always, attentive and out in front of problems. I'm pretty impressed. I really like the dealership, and outside of the need for a appointment that is far in the future they are really impressive. More

As always, service advisor, Rhoel Gray, provided very appropriate recommendations when I had my 2014 BMW 428i in for its annual service. All work was completed promptly and efficiently. I know that I appropriate recommendations when I had my 2014 BMW 428i in for its annual service. All work was completed promptly and efficiently. I know that I can count on Rhoel and Germain BMW for top line customer service. More

Service adviser George Donovan provided excellent service, promptness in getting back to me on issue and resolution. Would recommend Germain BMW of Naples to any and all. Bob M. service, promptness in getting back to me on issue and resolution. Would recommend Germain BMW of Naples to any and all. Bob M. More

Purchased a preowned certified BMW 230. As a car enthusiast I researched the vehicle throughly and was pleased to find the right car and color at Germain BMW. My salesperson, Jeff Woody, w As a car enthusiast I researched the vehicle throughly and was pleased to find the right car and color at Germain BMW. My salesperson, Jeff Woody, went above and beyond customer service to ensure my buying experience was a pleasurable one. As a previous owner of 7 BMW’s, I can say without a doubt working with Germain BMW has been the most satisfying. More

Oscar Matamoros is fantastic. This is the second BMW I leased from Oscar. He never pressures you and always gets you the best deal possible. This is the second BMW I leased from Oscar. He never pressures you and always gets you the best deal possible. More

We recently returned to BMW and could not be happier. Jeremy Bongle provided awesome service. Prompt, courteous, polite. He even fixed a loose panel for us while he was assessing our vehicle. I would Jeremy Bongle provided awesome service. Prompt, courteous, polite. He even fixed a loose panel for us while he was assessing our vehicle. I would give more then 5 stars if I could. Thank you Jeremy and Germain. More

Joe Triola was fantastic! !! Joe exceeded our expections. We bought two cars from him in 3 days!!! We have also sent friends to Joe and he has taken care of them. He is our !! Joe exceeded our expections. We bought two cars from him in 3 days!!! We have also sent friends to Joe and he has taken care of them. He is our "Go To" guy for cars and has become a trusted and valued friend. More

Excellent communication and customer service from start to end. Ted Forhecz was extremely patient and willing to walk through the entire lot looking at 4 series convertibles, both brand new and CPO'ed. W to end. Ted Forhecz was extremely patient and willing to walk through the entire lot looking at 4 series convertibles, both brand new and CPO'ed. We even discussed ordering and the pros and cons associated with that entire process. We purchased the 4 series convertible and had to come back down a few days later to pick it up after the entire PPI was complete at the dealer. When we did, we were greeted with professionalism and positivity from everyone there, no matter what their position. John Casco was awesome, just furthering the experience at Germain BMW. Purchasing a car should be an experience of fun, positivity, and part of the ownership total experience. Germain BMW ensured it started from the moment you stepped foot inside the door (actually when the email was returned). More