Germain BMW of Naples

The service was very good and the attention and communication by Mr. Charles Griffith was excellent. He was able to quickly address my concerns & needs. It is a pleasure to work with him. communication by Mr. Charles Griffith was excellent. He was able to quickly address my concerns & needs. It is a pleasure to work with him. More

We couldn’t be happier with our car shopping experience at Germain! First class operation - all the way! at Germain! First class operation - all the way! More

I recently had my annual service. Rhoel Gray did an excellent jog as usual. He greeted me, kept me informed and contacted me when the work was finished and personally went through t Rhoel Gray did an excellent jog as usual. He greeted me, kept me informed and contacted me when the work was finished and personally went through the work order with me. Gene Windfeldt More

my sales associated was Klevi Toska, He was very helpful and extremely knowledgeable about the M4 that I purchase, Great job klevi ,Thank you for a great experience. and extremely knowledgeable about the M4 that I purchase, Great job klevi ,Thank you for a great experience. More

Germain BMW's service advisor, Chuck Griffith, is fabulous and his performance played a big part in my ordering another BMW utilizing Jeff Woody who also goes above and beyond. fabulous and his performance played a big part in my ordering another BMW utilizing Jeff Woody who also goes above and beyond. More

Hi last week I had my 2018 BMW serviced and was assisted by Jeremy Bongle. I was early but Jeremy was able to get me serviced and out within a few hours. Very professional and the facility is first class!!! by Jeremy Bongle. I was early but Jeremy was able to get me serviced and out within a few hours. Very professional and the facility is first class!!! Thanks Steve Slocum More

I was in Naples last month, 1,500 miles from my Massachusetts BMW dealer when my serpentine belt snapped, leaving me with a rapidly discharging battery and no a/c. I managed to limp into Germain B Massachusetts BMW dealer when my serpentine belt snapped, leaving me with a rapidly discharging battery and no a/c. I managed to limp into Germain BMW. I waited with some trepidation while the outside service attendant went inside to see if they would be able to look at my car that day. A few minutes later, service advisor Jeremy Bongle came out to tell me that he would squeeze me in. He kept me in the loop while they diagnosed the problem and had me out of there with a new serpentine belt and battery within 1 1/2 hours. I very much appreciate the prompt and courteous treatment I received, and would enthusiastically recommend Germain BMW and Jeremy in particular to anyone looking for service in the Naples area. More

My recent purchase of a 430i was my seventh BMW purchased from Germain.I have dealt with Max Zuercher on 4 of them and its because of Max that i keep coming back. Max makes the whole process seamless and hon from Germain.I have dealt with Max Zuercher on 4 of them and its because of Max that i keep coming back. Max makes the whole process seamless and honestly a pleasure to work with!! I trust his recommendations and his advise and am a customer of his for life!! More

Dealt with Jeff Woody who was terrific to work with. Very professional and patient and worked hard to locate the vehicle I was looking for. Staff at Germain was also excellent to work with. Would highly Very professional and patient and worked hard to locate the vehicle I was looking for. Staff at Germain was also excellent to work with. Would highly recommend. More

My sales person was Max Zurcher. He was very helpful and extremely competent. It was due to his excellent advis that I have decided to by the BMW X5 He was very helpful and extremely competent. It was due to his excellent advis that I have decided to by the BMW X5 More