Germain BMW of Naples - Service Center

Rhoel Grey have assisted me for years in the service of our 2 BMW, excellent communicator and kept me informed of the progress on the service. our 2 BMW, excellent communicator and kept me informed of the progress on the service. More

Chuck Griffith has been my service representative for years, and each and every time I need service, he always provides professional, first class service. His dedication to making my experience the best years, and each and every time I need service, he always provides professional, first class service. His dedication to making my experience the best possible is unmatched, and I'd highly recommend him for any service needs. More

From the time I dropped off my BMW to the time I picked it up everything went super smoothly Sebastian Murzanski made the servicing of my vehicle pleasant, and easy. I appreciate the advice and the excell it up everything went super smoothly Sebastian Murzanski made the servicing of my vehicle pleasant, and easy. I appreciate the advice and the excellent service. More

Rhoel Gray Is amazing and extremely professional! Thank you for making the process so smooth. He is the best!! Thank you for making the process so smooth. He is the best!! More

Our rep Jeremy Bongle at Germain bMw in Naples FL goes above and beyond. Took time to explain our needed repairs not just hand us a bill above and beyond. Took time to explain our needed repairs not just hand us a bill More

Consistently has timely and excellent service. Service from Tona Zarrelli is the reason I go to this dealer Service from Tona Zarrelli is the reason I go to this dealer More

Cory got us right in when we needed service on our X5M after a windshield replacement. he explained everything and gave us options for times when we could drop off the vehicle to be taken care of. He was after a windshield replacement. he explained everything and gave us options for times when we could drop off the vehicle to be taken care of. He was very professional and understanding. More

I received excellent customer service recently from Germain BMW of Naples, specifically, from Christine Barta. She kept me informed as to my options and frequently checked back to see if I needed anyth Germain BMW of Naples, specifically, from Christine Barta. She kept me informed as to my options and frequently checked back to see if I needed anything else during my stay awaiting new tires and alignment. This dealership is very lucky to have someone like Christine as I observed her working extremely hard during my stay in an environment that was built as a temporary measure during construction. More

Charles Griffith did an excellent job coordinating service on my two BMWs. He accommodated my visit into Naples and made it as seamless as possible. Thank you Chuck service on my two BMWs. He accommodated my visit into Naples and made it as seamless as possible. Thank you Chuck More

Friendly and informed staff . Service completed in time and to my satisfaction. Jeremy Bongle, my service advisor, is great and always there to discuss and help with any issue. H Service completed in time and to my satisfaction. Jeremy Bongle, my service advisor, is great and always there to discuss and help with any issue. He is very thorough and makes sure I am completely satisfied with the work completed. More