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Germain BMW of Naples - Service Center
Naples, FL
1,072 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,072 Reviews of Germain BMW of Naples - Service Center
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July 03, 2025
Cory Hespeler assisted me with an urgent need and I was able to take my X5 in immediately. I know I can always count on Cory. able to take my X5 in immediately. I know I can always count on Cory. More
by Linda
Employees Worked With
June 26, 2025
My BMW is always carefully worked on and the team at BMW are very experienced in their work.. are very experienced in their work.. More
by jumper768
Employees Worked With
June 23, 2025
Chuck & Germain Dealership always make me feel I am the only one there, thank you for your personal touch! only one there, thank you for your personal touch! More
by Mitch2syc
Employees Worked With
June 23, 2025
Cory Hespeler delivered on all his commitments about the service. Excellent job by the team. service. Excellent job by the team. More
by gaels63
Employees Worked With
June 18, 2025
Excellent service as always , my advisor is always great Cory Hespeler , the service maintenance was done in time. The Front Desk girls were great overall the experience is great. Cory Hespeler , the service maintenance was done in time. The Front Desk girls were great overall the experience is great. More
by Mibehri
Employees Worked With
June 16, 2025
Rhoel Gray was the one who kept me up to date on what was happening. He was very pleasant, polite and professional. I enjoyed talking with him, he made the experience worth it. happening. He was very pleasant, polite and professional. I enjoyed talking with him, he made the experience worth it. More
by payneluvisca
Employees Worked With
June 07, 2025
We recently purchased our 4th BMW from this dealership and the main reason we remain loyal to the brand is because of their SUPERB SERVICE Center. Rhoel Gray has been our Service Advisor for over 9 years and the main reason we remain loyal to the brand is because of their SUPERB SERVICE Center. Rhoel Gray has been our Service Advisor for over 9 years now. He is the epitome of class and his dedication to his customers is second to none. Rhoel not only represents the Service center, he represents THE BMW GROUP and company with Perfection. We feel as though we are family, as he takes such excellent care of our vehicles and is an absolute delight for us to work with. We actually look forward to having our BMW's serviced simply because Rhoel handles everything with ease and makes the process an absolute pleasure. More
by Chrissywinzenried@yahoo.com
Employees Worked With
June 05, 2025
I go to this dealership only because of Chuch Griffith in the service dept. Chuck makes everything perfect and he is a very pleasant person! This dealership is very lucky to have him working there . the service dept. Chuck makes everything perfect and he is a very pleasant person! This dealership is very lucky to have him working there . More
by maxjgoldsmith
Employees Worked With
June 05, 2025
Easy to deal with. Was able to book when I wanted. Pleasant staff. Good waiting area. Car returned clean and tidy. Was able to book when I wanted. Pleasant staff. Good waiting area. Car returned clean and tidy. More
by Sim.michael
Employees Worked With
June 04, 2025
The main reason I go to this dealership is the attention I get from my service representative, Jeremy Bongke, He has seen to my last three cars and is always on top of things even before there is a problem. I get from my service representative, Jeremy Bongke, He has seen to my last three cars and is always on top of things even before there is a problem. He is always pleasant and aware that I depend on his expertise. More
by cooksonsonj
Employees Worked With
