Germain BMW of Naples - Service Center

The main reason I go to this dealership is the attention I get from my service representative, Jeremy Bongke, He has seen to my last three cars and is always on top of things even before there is a problem. I get from my service representative, Jeremy Bongke, He has seen to my last three cars and is always on top of things even before there is a problem. He is always pleasant and aware that I depend on his expertise. More

Chuck Griffith provides above outstanding service. He has resolved a number of emergency issues for us. Always gives us good advice in decisions. Chuck handles both our M8 and M5. Ray and Melody Ra He has resolved a number of emergency issues for us. Always gives us good advice in decisions. Chuck handles both our M8 and M5. Ray and Melody Ranelli More

The appointment was easy to schedule and the work was done properly and completed in a timely manner i done properly and completed in a timely manner i More

Excellent service performed at Germain BMW of Naples! I appreciate it greatly. Will come again I appreciate it greatly. Will come again More

Christine Barta was an excellent service advisor! SHE GUIDED ME with care and compassion I will definitely refer my friends who go to other dealers here she is the best SHE GUIDED ME with care and compassion I will definitely refer my friends who go to other dealers here she is the best More

Rhoel was great, prompt, attentive, kept me informed. Completed on time and freshly washed when delivered back to me. Completed on time and freshly washed when delivered back to me. More

Christine Barta was a big help getting my car fixed. She found me a loaner and was able to get my car in right away. My car was repaired within a day. She found me a loaner and was able to get my car in right away. My car was repaired within a day. More

bought a new BMW here and have been taking it back for service for the past 6 years. Service has always good, with good warranty work and provision of a loaner once when a part was not immediately availab service for the past 6 years. Service has always good, with good warranty work and provision of a loaner once when a part was not immediately available. Advisor Rhoel Gray has been very good, professional and friendly without the relentless upselling to which one is sometimes subjected. Prices seem in line with the industry. More

Mr Jeremy Bongle did an excellent job of taking care of my service needs for my new 5 sSeries. Good job Jeremy and Germain BMW of Naples. my service needs for my new 5 sSeries. Good job Jeremy and Germain BMW of Naples. More

Tona Zarelli has been my go to service coordinator since I moved to the area 3 years ago. She is professional and takes the extra steps to ensure things go smoothly as planned. Thank you for the excellent I moved to the area 3 years ago. She is professional and takes the extra steps to ensure things go smoothly as planned. Thank you for the excellent service More