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Germain BMW of Naples - Service Center
Naples, FL
1,049 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,049 Reviews of Germain BMW of Naples - Service Center
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April 14, 2025
Great service. Called and got an appt right away to replace battery. Done promptly. Charles Griffith was a pleasure to work with in the service department. Called and got an appt right away to replace battery. Done promptly. Charles Griffith was a pleasure to work with in the service department. More
by cpullano
Employees Worked With
April 11, 2025
My service advisor Sebastian Murzanski did a great job working with me to get my issues resolved quickly and completely! working with me to get my issues resolved quickly and completely! More
by work2golf
Employees Worked With
April 11, 2025
Sebastian was very professional. I like this dealership better than BMW Fort Myers. I will use Germain from now on. I like this dealership better than BMW Fort Myers. I will use Germain from now on. More
by msmcm6
Employees Worked With
April 10, 2025
Chuck Griffith is direct, communicates well and takes an interest in customers' needs not just to get work done interest in customers' needs not just to get work done More
by dickgustafson@yahoo.com
Employees Worked With
April 10, 2025
Rhoel Gray has been my service advisor for several years. He is one of those individuals who meets you with a smile and a handshake, assures you that he will personally work with the service department to m He is one of those individuals who meets you with a smile and a handshake, assures you that he will personally work with the service department to make sure your car has the best possible outcome. He continues to update on the progress of the service and returns the car washed and ready to go. This is service at its best! More
by maw2000
Employees Worked With
April 09, 2025
Chuck and his co-workers always provide exceptional and highly responsive customer service when needed the most! Highly recommend! highly responsive customer service when needed the most! Highly recommend! More
by dianeb
April 08, 2025
Jeremy is my service advisor for the last 3 BMW. 's I have owned and always does a great job. Takes care of me right away and keeps intouch with me during the service work. He is one of the main reas 's I have owned and always does a great job. Takes care of me right away and keeps intouch with me during the service work. He is one of the main reasons I keep buying from Germain..... Steve Chambers More
by Stevenchambers10
Employees Worked With
April 04, 2025
Timely, professional and very user friendly. Christine Barta was very helpful and pleasant to work with. Christine Barta was very helpful and pleasant to work with. More
by conoverdoug55
Employees Worked With
April 02, 2025
Outstanding service consistently. Good value for professional BMW OEM parts and service. Charles Griffith is absolutely the best advisor! Good value for professional BMW OEM parts and service. Charles Griffith is absolutely the best advisor! More
by pndikan
Employees Worked With
April 02, 2025
Christine Barta, our service advisor, was wonderful. .. walked me through scheduled service plan and promptly advised when our car was ready for pickup. .. walked me through scheduled service plan and promptly advised when our car was ready for pickup. More
by earl
Employees Worked With
