Germain BMW of Naples - Service Center

James virchow was both professional and very knowledgeable and addressed all my concerns. Highly recommend this dealership knowledgeable and addressed all my concerns. Highly recommend this dealership More

My service advisor Sebastian Murzanski was extremely helpful and compassionate about my very high cost of repairs. He assured me that having the dealership perform the service would be the right thing t helpful and compassionate about my very high cost of repairs. He assured me that having the dealership perform the service would be the right thing to do as the repairs would be done expertly and timely with a minimum amount of waiting for parts to be ordered. He was also successful in securing a loaner car for me when I was previously told there were none available. Thank you sir! More

Charles (Chuck) Griffith has always been very kind and helpful to example the problem and assure me it is fixable and will be as good as new! Chuck is an excellent service advisor and cares about his helpful to example the problem and assure me it is fixable and will be as good as new! Chuck is an excellent service advisor and cares about his customer. Great employee for BMW! More

Charles Griffith is an excellent service advisor. He is knowledgeable, professional, customer-service oriented. He recognizes customer needs, answers questions patiently, and explains thoroughly. He is knowledgeable, professional, customer-service oriented. He recognizes customer needs, answers questions patiently, and explains thoroughly. He makes visits to the service department a pleasant experience. More

Great service and fast friendly staff members clean dealership good great selection of drinks and snacks dealership good great selection of drinks and snacks More

As always, Mr. George Donovan is exceptional in his approach to customer needs. I hope he remains at Germain BMW. It is good to have a knowledgeable individual with George Donovan is exceptional in his approach to customer needs. I hope he remains at Germain BMW. It is good to have a knowledgeable individual with a great personality too. Louis Camilletti More

My service advisor George has been always wonderful to work with. Always exceptional top notch customer service. Everything I need done is complete in an efficient timely manner. Germain bmw is my go to p work with. Always exceptional top notch customer service. Everything I need done is complete in an efficient timely manner. Germain bmw is my go to place for any service needs. More

I rate Germaine's Dealership good and its Service Department excellent based primarily on the great service that I always receive from Chuck Griffith. He's the reason why I am a repeat customer. Si Department excellent based primarily on the great service that I always receive from Chuck Griffith. He's the reason why I am a repeat customer. Sincerely, Michael Grandin More

Jeremy Bongel and Bill Emerson as alwys provded perfect service and I was very pleasesd as always.Bill Hughes service and I was very pleasesd as always.Bill Hughes More

Service advisor Seabastian Murzinski was very professional, friendly, got my tire problem taken care on the spot. The service dept . should make sure they keep him. professional, friendly, got my tire problem taken care on the spot. The service dept . should make sure they keep him. More