Germain BMW of Naples - Service Center

Charles Griffin was superior! !! Flawlessly took care of all of my service needs. Professional who I highly recommend. Thank you Charles! Sincerely, Sutton !! Flawlessly took care of all of my service needs. Professional who I highly recommend. Thank you Charles! Sincerely, Sutton More

I had terrible results when I attempted to get Sirius radio with the dealership on Davis in E Naples. A guy named Christopher told me that Kyle Barry would call me back but no one did even after I called radio with the dealership on Davis in E Naples. A guy named Christopher told me that Kyle Barry would call me back but no one did even after I called again only not to have anyone return my call once again. I then called the N Naples store and luckily talked to Chuck Griffith. He was polite, helpful and returned my calls promptly. Chuck is a great representative of your company and was very accommodating. I put a call into Bill Emerson to let him know how pleased I was but he was not in so I asked that Bill return my call. More

George Donovan always provides excellent service. He communicates well about the status of the car repairs/service. I really like the videos from the technicians and the text & email communication a He communicates well about the status of the car repairs/service. I really like the videos from the technicians and the text & email communication about the car’s status. More

Jeremy Bongle was very helpful. He also showed me some things about my car that I wasn’t aware of. Did not feel rushed or pressured. Very professional. He also showed me some things about my car that I wasn’t aware of. Did not feel rushed or pressured. Very professional. More

Every time I have my car serviced Charles (Chuck) Griffin takes care of me. He is efficient , friendly, and knowledgeable. I always have a great experience. Thank you!! takes care of me. He is efficient , friendly, and knowledgeable. I always have a great experience. Thank you!! More

always great service, timely repairs, and always kept well informed! Quality, service, and price a good recipe! well informed! Quality, service, and price a good recipe! More

George Donavan is excellent. Great service. Always explains my options clearly and concisely. I would not take my BMWs anywhere else as long as George is my guy Great service. Always explains my options clearly and concisely. I would not take my BMWs anywhere else as long as George is my guy More

Excellent service with a most positive can do attitude. I drove in with a problem on Saturday and received help from the on site staff along with an appointment for the following Wednesday. My items were a I drove in with a problem on Saturday and received help from the on site staff along with an appointment for the following Wednesday. My items were all addressed. I received rides to and from the dealership. Everyone I came in contact with was great. Corey Hespeler as my service advisor exceeded my expectations. More

They are professional people. The service department is very helpful to work with you too. The service department is very helpful to work with you too. More

Chuck Griffith was wonderful. He was very helpful and handled my problem professionally with a smile. He was very helpful and handled my problem professionally with a smile. More