Germain BMW of Naples - Service Center

Excellent service I could have not asked for any better service than at Germain BMW. Rhoel Gray has been my service advisor for years and I would highly recommend him I could have not asked for any better service than at Germain BMW. Rhoel Gray has been my service advisor for years and I would highly recommend him. He excels at assuring that everything is taken care of. WELL done Rhoel! More

SIMPLY BROUGHT MY CAR IN FOR GENERAL SERVICING MOISES MARANTE WAS VERY PROFESSIOAL UNDER THE CIRCOMSTANCES, THERE HAD BEEN A MIXUP WITH MY SCHEDULING BUT HE WAS MORE THAT HAPPY TO ACCOMMODATE ME AN MOISES MARANTE WAS VERY PROFESSIOAL UNDER THE CIRCOMSTANCES, THERE HAD BEEN A MIXUP WITH MY SCHEDULING BUT HE WAS MORE THAT HAPPY TO ACCOMMODATE ME AND I DIDN'T HAVE TO WAIT FOR HOURS OR RESCHEDULE FOR ANOTHER DAY. THE GENTLEMAN WHO GREETED ME WHEN I ARRIVED WAS ALSO VERY PLEASANT AND PROFESSIOAL. GOOD JOB GUYS!!! More

An emergency tire fix was handled by Chuck and his team with the skill and speed of a NASCAR pit crew. I highly recommend him! with the skill and speed of a NASCAR pit crew. I highly recommend him! More

GREAT STAFF Caring and professional staff throughout the gamut of the dealership..., from the time you leave your car and keys for service, and enter the receptio Caring and professional staff throughout the gamut of the dealership..., from the time you leave your car and keys for service, and enter the reception area, to the business manager, Jeremy Bongle, who provides any feedback, to the efficient service department and finally, with confidence with the reliability of a freshly washed car, I happily drive away!!! THANK YOU SO VERY MUCH!!! More

Just professional service Moises Marante was available and took the time to help us even without an appointment and when we came back for a service the same professional, kind Moises Marante was available and took the time to help us even without an appointment and when we came back for a service the same professional, kind and competent work, thank you More

Great Car & Dealer Ship. Roel is always professional & very nice. He has always taken care of me. Loaner car are always there & very clean. Thank you very nice. He has always taken care of me. Loaner car are always there & very clean. Thank you More

My service agent Adrian Pena is a first class service agent! My experience is always very professional working with Adrian Pena I’ve been his client for many years now and I hope for many years to come agent! My experience is always very professional working with Adrian Pena I’ve been his client for many years now and I hope for many years to come.. Thank you, Aaron Norris More

Chuck Griffith has been our service advisor for both my wife’s and my BMW’s. He is very professional, very friendly, and very knowledgeable about both of our vehicles. Our BMW’s are always taken care with wife’s and my BMW’s. He is very professional, very friendly, and very knowledgeable about both of our vehicles. Our BMW’s are always taken care with highest care and the quality of service is superb. We highly recommend asking for Chuck. More

Chuck Griffith was extremely helpful and is genuinely interested in providing complete customer care. Service was completed as agreed to and on schedule. A very pleasant experience. interested in providing complete customer care. Service was completed as agreed to and on schedule. A very pleasant experience. More

Bill Emerson has been my service advisor for 15 plus years at Germaine BMW Naples Florida. Very friendly, extremely knowledgeable, has always gone the extra mile to make certain my cars are perfectly ma years at Germaine BMW Naples Florida. Very friendly, extremely knowledgeable, has always gone the extra mile to make certain my cars are perfectly maintained to the smallest detail. Has both made trips to my home personally, and sent his crew members when necessary to cover needs I had even when I was unable to bring my vehicle in. A true asset to the Germaine BMW family. Bill also introduced me personally to Klevis Toska in sales. Klevis was very patient with my wife and I in finding the right vehicle for us over a 2 month period involving a dozen visits to him before finding the right vehicle. Thank you Klevis Toska for your patience and diligence! More