Germain BMW of Naples - Service Center

Sebastian was very helpful. He explained every question I had in a clear manner and actually went out to my car to make sure I understood the monitor screen indicator we discus He explained every question I had in a clear manner and actually went out to my car to make sure I understood the monitor screen indicator we discussed More

The Naples dealership on 41 is great. Chuck Griffith is the best service advisor. Went in for an oil change and at the same time he was able to take care of a recall issue saving me anoth Chuck Griffith is the best service advisor. Went in for an oil change and at the same time he was able to take care of a recall issue saving me another trip to service! More

Christine and sabastion worked together to get my maintenance scheduled before my trip. They were great maintenance scheduled before my trip. They were great More

Service Advisor Christine Barta was excellent all around - professional, courteous, responsive to questions and add’l requests and a very pleasant demeanor! - professional, courteous, responsive to questions and add’l requests and a very pleasant demeanor! More

Chuck Griffith always provides exceptional service even if an unscheduled event occurs, as was my recent situation. He is very pleasant and professional and has earned my loyalty for his support! if an unscheduled event occurs, as was my recent situation. He is very pleasant and professional and has earned my loyalty for his support! More

The young gentleman in the drive up was very courteous and directed me to the right person. Tona Zarrelli greeted me in a very short period of time. She explained what the service department would do, an and directed me to the right person. Tona Zarrelli greeted me in a very short period of time. She explained what the service department would do, and informed me she would keep me updated, which she did. More

Have always had superior service at Germain BMW OF Naples. Especially the service and follow up by Rhoel Gray. He is very knowledgeable and attentive to detail. Naples. Especially the service and follow up by Rhoel Gray. He is very knowledgeable and attentive to detail. More

Excellent service and washed vacuumed the car. I really appreciated the use of a loaner vehicle, too! I really appreciated the use of a loaner vehicle, too! More

The dealership provided excellent service from my arrival to updates on the service and notification of completion. Also the final interaction with Sebastian Murzanski was total perfection. to updates on the service and notification of completion. Also the final interaction with Sebastian Murzanski was total perfection. More

Best service advisor at Germain BMW is Chuck Griffith. He’s always looking out for me as a customer and tells it to me straight. I appreciate all that you do Chuck! He’s always looking out for me as a customer and tells it to me straight. I appreciate all that you do Chuck! More