Germain BMW of Naples - Service Center

VIP service Adrian Pena was an outstanding advisor. From beginning to end Adrian treated me like a VIP client. I really was impressed by his professionalism and h Adrian Pena was an outstanding advisor. From beginning to end Adrian treated me like a VIP client. I really was impressed by his professionalism and his efforts to assist my needs and concerns about my vehicle. More

Exceptional Service As a new resident of Naples, I recently visited Germain BMW service department for the first time to address a few issues pertaining my BMW 550i. As s As a new resident of Naples, I recently visited Germain BMW service department for the first time to address a few issues pertaining my BMW 550i. As soon as I arrived, I was greeted by friendly staff members who guided me into the service department. Once I met with my service advisor -Moises Marante- I knew I had arrived at a dealership where I can do long-term business with, as Moises demonstrated exceptional professionalism and technical expertise in BMW vehicles. Furthermore, Moises ensured that all the work that had to be done on my vehicle was promptly and fully completed to my satisfaction. Thanks for the excellent work! I look forward to my continued business with Germain BMW. More

Great service My battery died in my car. While I was waiting for AAA to jump the car I called Rhoel Grey at Germain BMW who got me right in and replaced the batter My battery died in my car. While I was waiting for AAA to jump the car I called Rhoel Grey at Germain BMW who got me right in and replaced the battery and I continued on my way. More

Thank you Adrian Pena Adrian has been looking after my car the past 3 services at your dealership.He is courteous and friendly and he has taken good care of my car.I would Adrian has been looking after my car the past 3 services at your dealership.He is courteous and friendly and he has taken good care of my car.I would recommend your dealership to my friends More

Great Service Jeremy is a pleasure to deal with. He is smart, attentive and accommodating. The overall service to my car has always been at the highest level. Th Jeremy is a pleasure to deal with. He is smart, attentive and accommodating. The overall service to my car has always been at the highest level. Thank you for running such a good organization. JSU. More

Real Deal Adrian, is a consummate professional. Always available, responsive and courteous. On short notice, Adrian took my vehicle into service to accommodate Adrian, is a consummate professional. Always available, responsive and courteous. On short notice, Adrian took my vehicle into service to accommodate my schedule. Great service. Great work. More

A satisfied customer! This dealer gives great service - the staff is very professional, courteous and extremely helpful. Chuck Griffiin is always there to assist and give This dealer gives great service - the staff is very professional, courteous and extremely helpful. Chuck Griffiin is always there to assist and give advice. I have a Benz in NY and the service I get at Germain BMW far surpasses anything I get from the Mercedes dealer in NY! Keep up the good work- you have a very satisfied customer! More

Excellent experience with Jeremy Jeremy Bongle is always extremely knowledgeable and professional about discussing the service needs for my 2006 BMW 330Ci, and I very much enjoy worki Jeremy Bongle is always extremely knowledgeable and professional about discussing the service needs for my 2006 BMW 330Ci, and I very much enjoy working with him. I would recommend Jeremy and Germain BMW without hesitation. More

Service for I 3 electric Bill Emerson looked after me. The service was prompt and covered all of my needs. All of my questions were answered in an understandable,e manner, Bill Emerson looked after me. The service was prompt and covered all of my needs. All of my questions were answered in an understandable,e manner, More

Sales and Service are 5 Star I recently purchased a Certified used BMW from Germain. Bob Davidson was a pleasure to deal with. The price was very fair and the delivery of the car I recently purchased a Certified used BMW from Germain. Bob Davidson was a pleasure to deal with. The price was very fair and the delivery of the car was just like getting a new car. They spent plenty of time going over all the features. This week I had a tire go flat because i picked up a nail in it. I spoke with Christian in service and he priced a new tire for me and the price was as good or better than any of the local tire dealers. When I brought the car in he said they could do a 15,000 service even though I had not planned on it at that time. The whole experience has been terrific. More