Germain BMW of Naples - Service Center

A truly great dealership with and excellent product Having owned BMWs throughout the USA and Europe, I can personally attest to the greatness of Germain BMW. They exceed the experiences I had with a BM Having owned BMWs throughout the USA and Europe, I can personally attest to the greatness of Germain BMW. They exceed the experiences I had with a BMW owned store in Dusseldorf,, Germany. Their success is basic business skills. Get the right people and product in a great facility and everything will work properly. I lease two BMWs and I could not be more pleased wiht the dealership. Every aspecit of interactions with staff and management has been excellent. More

Exceptional Professional Service This Company provides a real value added benefit. The quality of service/attention to the customer is thoroughly extended. From beginning to completi This Company provides a real value added benefit. The quality of service/attention to the customer is thoroughly extended. From beginning to completion there's a calming exchange of dialog with a well skilled Service Staff. Rhoel Gray & his team are the consummate Managers making us feel the purchase of their product was the final assurance of a successful experience. More

Quick, thorough and be dependable George is the best service advisor I have ever worked with and I plan to continue our relationship as long as I own a BMW. George is the best service advisor I have ever worked with and I plan to continue our relationship as long as I own a BMW. More

Top notch service in both sales and service areas. Jeremy Bongle is outstanding. He always provides efficient, fair and friendly service whenever we bring our car in for service, We always feel confi Jeremy Bongle is outstanding. He always provides efficient, fair and friendly service whenever we bring our car in for service, We always feel confident that he will take care of our car as if it were his own. More

Unbeatable service I have worked with Germain BMW for the last 8 years. I have never dealt with a dealership that understands customer service better. From start to fin I have worked with Germain BMW for the last 8 years. I have never dealt with a dealership that understands customer service better. From start to finish... always exemplary service. Mr Grey is the super star of the service department. Courteous, professional and knowledgeable. More

Great experience! George is fantastic; prompt, responsive, and even proactive when I didn’t expected it. ...he had my car delivered to my driveway after I had it servi George is fantastic; prompt, responsive, and even proactive when I didn’t expected it. ...he had my car delivered to my driveway after I had it serviced, wow, very much appreciated! More

Great experience I recently moved from Spring Hill Florida, Christian was very professional, courteous and extremely helpful. I would definitely comeback and recommend I recently moved from Spring Hill Florida, Christian was very professional, courteous and extremely helpful. I would definitely comeback and recommend the services to others! More

Excellent Service We just moved to Naples from Minnesota. To find out that the tire on my x3 was leaking the air. So we went to the dealer and had a wonderful service. We just moved to Naples from Minnesota. To find out that the tire on my x3 was leaking the air. So we went to the dealer and had a wonderful service. Very professional and friendly staff.staff. We are very pleased with them More

Annual X5 servicing My experience with BMW and Moises Marante could not have been better. From my arrival at BMW, picking up the loaner, until picking up my X5 the next My experience with BMW and Moises Marante could not have been better. From my arrival at BMW, picking up the loaner, until picking up my X5 the next day, things went smoothly and graciously. The servicing seems to have gone great. They checked out a little question I had with the tailgate. The whole service details were explained to me. What a fine job by professional personnel. More

Adrian Pena As always, Adrian was courteous and helpful. Service visits to Germain BMW are always a pleasure. I would highly recommend Germain BMW and Adrian to As always, Adrian was courteous and helpful. Service visits to Germain BMW are always a pleasure. I would highly recommend Germain BMW and Adrian to my friends and family. Thank you! More