Germain BMW of Naples - Service Center

Best Dealership ever I have bought BMWs from other BMW dealerships and had them serviced at other BMW dealerships and let me tell you Germain BMW is the best at both! I br I have bought BMWs from other BMW dealerships and had them serviced at other BMW dealerships and let me tell you Germain BMW is the best at both! I brought my BMW in for service to Germain BMW. My service advisor was Jermey Bongle he took fantastic care of me and my vehicle. He was very friendly and very knowledgeable. He was able to order my parts and have my car repaired on the same day which was incredible! More

Wonderful service and customer service I highly recommend George Donovan in service. I have been working with him for couple years and always appreciates all he does for me. He always goes I highly recommend George Donovan in service. I have been working with him for couple years and always appreciates all he does for me. He always goes above and beyond for me as well as his other customers from what I see. He's efficient and understands that your time truly matters. I always enjoy coming into the dealership for service I am always treated with respect. I definitely recommend this dealership and to work with George Donovan when your there for service. More

Adrian provides comprehensive service Adrian provides comprehensive service and frequent updates, even noting issues that were not part of the original service ticket and offering assistan Adrian provides comprehensive service and frequent updates, even noting issues that were not part of the original service ticket and offering assistance in warranty repair coverage - great follow through and personality! More

Excellent Service Throughout I never have a concern when I schedule service for either our 7 Series or X5 M at Germain BMW as they always get it right and done on time. I never have a concern when I schedule service for either our 7 Series or X5 M at Germain BMW as they always get it right and done on time. More

A truly great dealership with and excellent product Having owned BMWs throughout the USA and Europe, I can personally attest to the greatness of Germain BMW. They exceed the experiences I had with a BM Having owned BMWs throughout the USA and Europe, I can personally attest to the greatness of Germain BMW. They exceed the experiences I had with a BMW owned store in Dusseldorf,, Germany. Their success is basic business skills. Get the right people and product in a great facility and everything will work properly. I lease two BMWs and I could not be more pleased wiht the dealership. Every aspecit of interactions with staff and management has been excellent. More

Quick, thorough and be dependable George is the best service advisor I have ever worked with and I plan to continue our relationship as long as I own a BMW. George is the best service advisor I have ever worked with and I plan to continue our relationship as long as I own a BMW. More

Exceptional Professional Service This Company provides a real value added benefit. The quality of service/attention to the customer is thoroughly extended. From beginning to completi This Company provides a real value added benefit. The quality of service/attention to the customer is thoroughly extended. From beginning to completion there's a calming exchange of dialog with a well skilled Service Staff. Rhoel Gray & his team are the consummate Managers making us feel the purchase of their product was the final assurance of a successful experience. More

Top notch service in both sales and service areas. Jeremy Bongle is outstanding. He always provides efficient, fair and friendly service whenever we bring our car in for service, We always feel confi Jeremy Bongle is outstanding. He always provides efficient, fair and friendly service whenever we bring our car in for service, We always feel confident that he will take care of our car as if it were his own. More

Unbeatable service I have worked with Germain BMW for the last 8 years. I have never dealt with a dealership that understands customer service better. From start to fin I have worked with Germain BMW for the last 8 years. I have never dealt with a dealership that understands customer service better. From start to finish... always exemplary service. Mr Grey is the super star of the service department. Courteous, professional and knowledgeable. More

Great experience I recently moved from Spring Hill Florida, Christian was very professional, courteous and extremely helpful. I would definitely comeback and recommend I recently moved from Spring Hill Florida, Christian was very professional, courteous and extremely helpful. I would definitely comeback and recommend the services to others! More