Germain Honda of Naples

Great service, as always. Brought my car in for an oil change. Tyler Smith got me in and out in under an hour, and I got a free car wash. This dealership always gives great s Brought my car in for an oil change. Tyler Smith got me in and out in under an hour, and I got a free car wash. This dealership always gives great service and I usually deal with Tyler. Great guy! More

Tyler Smith handled my TPMS problem. He checked to make sure it was covered under warranty & got the authorization with no deductible required. Kept me abreast of handled my TPMS problem. He checked to make sure it was covered under warranty & got the authorization with no deductible required. Kept me abreast of the situation & was finished in a very short time. Excellent service, I only deal with him. Thank you. More

Great experience Everyone was very helpful, especially Seref Denizeri who went out of his way to explain, and show me what mypayments would be, he was great. Everyone was very helpful, especially Seref Denizeri who went out of his way to explain, and show me what mypayments would be, he was great. More

Fine service dept. Russell Sutton was an excellent representative. He was in the service technicians were knowledgeable, thorough, efficient and personable In dealing w Russell Sutton was an excellent representative. He was in the service technicians were knowledgeable, thorough, efficient and personable In dealing with my service appointment. Thank you. More

Honest, attentive service This dealership was honest—straightforward when it came to the actual purchase price (without hidden fees one sometimes encounters elsewhere). Our sal This dealership was honest—straightforward when it came to the actual purchase price (without hidden fees one sometimes encounters elsewhere). Our salesperson, Mariana Aponte, was attentive—responding to our questions courteously for perhaps a week or more as we zeroed in on the right vehicle. Our new car is wonderful—and the positive experience in purchasing it is something for which we are grateful. More

Extra Effort My wife and I were on our way from Sarasota to Boca Raton Florida for a work event/awards ceremony. While on 75 just north of Naples our vehicle deve My wife and I were on our way from Sarasota to Boca Raton Florida for a work event/awards ceremony. While on 75 just north of Naples our vehicle developed a severe "shake" in the front end. I pulled over and checked the lug nuts to make sure we did not have a tire coming loose(recently had a new tire put on right front because of nail puncture). We jumped back on the highway and the "shake" in the front end was still there so we looked up the nearest Honda dealer-Germain- and spoke with Russell Sutton in service....luckily we were only 1 exit north of them and were there in 10 minutes. Russell was able to get us right in and have a tech diagnose the problem.....This time the left front tire had a problem....belt separating inside the tire which was causing the shake. They had a replacement tire in stock and got us back on the road within a couple hours....AWESOME SERVICE. If I lived in Naples, Germain would be where I'd have my vehicle serviced.....Friendly/knowledgeable staff that are very accommodating, right down to the snacks in the waiting area. They turned a potential "bad day" into a minor bump in the road...Super Job to everyone that was involved in getting us back on the road!! Thanks More

Best car buying experience I've ever had at Germain Homda I bought a 2019 Civic Sport with custom rims and a carbon fiber hood wrap ?? this was by far the best car buying experience I've ever had. You can tel I bought a 2019 Civic Sport with custom rims and a carbon fiber hood wrap ?? this was by far the best car buying experience I've ever had. You can tell whoever is running the show genuinely cares about the customer. Seref is the man. I will only send people I care about to this dealership and to Seref in the future. More

Great people, Great Service! Took my daughters car in for routine maintenance and to have new headlights installed. Drew took great care of me, and Dan did a fantastic job and co Took my daughters car in for routine maintenance and to have new headlights installed. Drew took great care of me, and Dan did a fantastic job and completed my repair quickly, and more importantly, perfectly. I was impressed by their attitude and communication. Loved the employees, the facility and the prices! Highly recommend. More

Excellant Service Aamir Khan, service advisor, was very informative and detailed regarding the maintenance that my car needed for the age of my car. Would highly refer Aamir Khan, service advisor, was very informative and detailed regarding the maintenance that my car needed for the age of my car. Would highly refer him to my family & friends!! More

Great customer service. It was a quick and pleasant experience. Those guys are very cordial, professional and efficient. It took me some time to figure it out what kind of It was a quick and pleasant experience. Those guys are very cordial, professional and efficient. It took me some time to figure it out what kind of Honda I wanted but, they weren’t pushing me to move forward or anything until I was ready. More