Germain Honda of Naples

Very good would recommend to potential buyers. We are snowbirds from the north and advised Soren before our arrival in Naples our interest was a Honda Accord. On our arrival we road tested a number We are snowbirds from the north and advised Soren before our arrival in Naples our interest was a Honda Accord. On our arrival we road tested a number of Accords that Soren had lined up for us to drive. We were able to make our final choice without difficulty. This was a result of Soren being organized and knowing what we were looking for. Furthermore, Soren showed great patience and good judgement by allowing us to make our purchase without any sales pressure tactics. He was totally professional during the whole process from start to finish. My wife and I are very pleased with our experience with Germain Honda, thank-you Soren. More

Outstanding Customer Service! Mona was extremely knowledgeable, professional and courteous. She went out of her way to ensure the highest level of customer satisfaction. I purchase Mona was extremely knowledgeable, professional and courteous. She went out of her way to ensure the highest level of customer satisfaction. I purchased the Honda Accord EX-L 2.0t and am very happy with the vehicle and the overall buying experience. More

Great Experience!! Our advisor was Mona, she was great. She listened, was responsive, and made our decision making process easy. We are so happy we went to Germain Honda Our advisor was Mona, she was great. She listened, was responsive, and made our decision making process easy. We are so happy we went to Germain Honda, met Mona and drove away smiling in our new Honda CR-V. More

Top of the Line Customer Service We love our new Honda CR-V. Mona was our sales rep. She was so amazing to work with. She went above and beyond to get us the best deal possible. The s We love our new Honda CR-V. Mona was our sales rep. She was so amazing to work with. She went above and beyond to get us the best deal possible. The staff were always smiling and we felt very welcome there. More

Amazing Customer Service For a simplistic, friendly buying experience, Germaine Honda really go all out to help make a deal, excellent sales representatives, make you feel ver For a simplistic, friendly buying experience, Germaine Honda really go all out to help make a deal, excellent sales representatives, make you feel very welcome. More

New Tire Purchase Always feel the customer comes first. Pleasant employees eager to help me with my needs. Bright airy customer waiting area with great snacks and beve Always feel the customer comes first. Pleasant employees eager to help me with my needs. Bright airy customer waiting area with great snacks and beverages while I wait. Russell Sutton, my service representative is very friendly and professional and listens to my needs. I feel comfortable putting my needs in his hands knowing that my needs will be met and I will receive the best products and service. He is also very good at keeping me informed as to the progress that is taking place on my car. More

Poor communication After responding to an email from them about a vehicle I was interested in I was waiting for an answer to questions I had about it and after waiting s After responding to an email from them about a vehicle I was interested in I was waiting for an answer to questions I had about it and after waiting several hours for a return call, was told the vehicle has been sold. More

Buying my 2018 Honda Odyssey I found Mona, my sales person, to be very friendly, informative and accommodating. Everyone there was pleasant to work with and worked quickly to get I found Mona, my sales person, to be very friendly, informative and accommodating. Everyone there was pleasant to work with and worked quickly to get me out of there and driving my new car. I was so happy about my experience at Germain Honda and I will definitely go back again. More

I bought a used car from Germain Honda . Mona Janjic was my client advisor. Mona was very professional. She walked me through the process of buying a car to use while I am in Florida. Mona . Mona Janjic was my client advisor. Mona was very professional. She walked me through the process of buying a car to use while I am in Florida. Mona and I reviewed the inventory and selected a few cars for me to select from. She was excellent while helping me select the best car for my needs. More

Finally! Buying a car is less painful! Mona Janjic is great! Usually, The car buying process is not a pleasant experience(as people refer it to through butcher shop) For this time I totally have a different an Usually, The car buying process is not a pleasant experience(as people refer it to through butcher shop) For this time I totally have a different and much better feeling . All because Mona Janjic! She is sweet patient s and persistence and respectful. Since 11/16/2018 my first visit the car dealer she been email and call me for deals and car info. I haven’t return or replied any of call or email, and she still very sweet and professionally left me voicemail and send me email. I admit her patience and persistence. When I ready to buy my car in last week of December. I have reach out to her. She have the car and everything ready for me when I come in . Only the less than two hours to complete the car buying process. Much better experience! Thank you Mana! Car dealers need few more Sales rep. Like you! Wish you the best for 2019 and onwards! More