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Germain Honda of Surprise

Surprise, AZ

4.8
1,868 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,868 reviews

September 07, 2026

Robert was helpful and very nice. I would schedule my maintenance visits with him again. More

by ARHINEHART2301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Germain Honda of Surprise responded

Thank you for choosing Germain for your automotive needs! We’re pleased to hear that Robert took great care of you and made your experience a positive one. We truly appreciate your trust and look forward to assisting you again in the future! Best Regards, Sassha Motz General Manager

September 07, 2026

Excellent customer service Love Surprize Dealership Nathan is excellent , will definitely com back I always come here More

by lucysdoghouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Germain Honda of Surprise responded

Thank you for the wonderful review! We’re thrilled to hear you’ve consistently had great experiences at Germain Honda of Surprise and that Nathan took excellent care of you. We truly appreciate your continued loyalty and look forward to welcoming you back! Best Regards, Sassha Motz General Manager

September 04, 2026

Great friendly service and not pushy at all. I 100% recommend this location and this carsalesman (Juan) More

by yvonnearellano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2026

I have always had a pleasant experience with Alfredo in the service department. I recently had to have my vehicle towed to the dealership. Alfredo coordinated a diagnostic check, provided me information an More

by bw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Germain Honda of Surprise responded

Thank you for sharing your experience! We’re delighted to hear that Alfredo has consistently provided you with pleasant and dependable service. We’re especially glad he was able to coordinate your diagnostic, keep you informed of your options, and get you back on the road quickly. We truly appreciate your continued trust in Alfredo and our service team! Best Regards, Sassha Motz General Manager

September 02, 2026

Brought my Passport in to have the battery replaced. Kevin greeted me at the service area and got my car worked on immediately. The work was completed quickly and I was back on the road within an hour. More

by LK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Germain Honda of Surprise responded

Thanks for taking the time to review your service experience! We're happy that Kevin got you safely back on the road in a timely manner. We hope you'll continue to choose Germain Honda for all your automotive needs! Best Regards, Sassha Motz General Manager

September 02, 2026

Had a very good experience at this dealership. Our sales person found the perfect SUVZ for us. More

by desertwrens61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Winje
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dettenrieder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Germain Honda of Surprise responded

Congratulations on your new Honda. We are happy that our team was able to find the perfect vehicle to meet all your needs. Best Regards, Sassha Motz General Manager

September 01, 2026

Very professional service. Very friendly staff. I have been buying Hondas for 30 years and have had excellent reliable cars. More

by suzikindler
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Cicon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Germain Honda of Surprise responded

Thank you for your kind 5-star review. We truly appreciate your business and continued loyalty to Honda. Enjoy the road in your new Honda. Best Regards, Sassha Motz General Manager

September 01, 2026

Marc was excellent. He focused on my needs and budget. Also very helpful with all car's features. I would highly recommend him. Thank you! More

by Agkaczor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Dettenrieder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Germain Honda of Surprise responded

Thank you for the great review! We’re so glad Marc took the time to understand your needs and budget and help you find the right vehicle. It’s wonderful to hear that he made sure you felt comfortable with all the features as well. We truly appreciate your recommendation and your business! Best Regards, Sassha Motz General Manager

August 31, 2026

I was delighted to be able to schedule an appointment with in a few days of my service call. I was greeted by my advisor and was read what I had described as a concern for service. The advisor then exp More

by Yaya_sisters_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Germain Honda of Surprise responded

Thank you for sharing your experience! We’re glad we could accommodate your appointment quickly and provide clear communication throughout your visit. We also appreciate your kind words about our dealership atmosphere. We look forward to serving you again! Best Regards, Sassha Motz General Manager

August 29, 2026

Smooth transaction, service advisor was the best, everyone was on top of their game, we will be back !! More

by LAJINNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Germain Honda of Surprise responded

Your business and kind words are greatly appreciated. Thank you for choosing Germain for your automotive service needs. See you down the road. Best Regards, Sassha Motz General Manager

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