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Germain Honda of Surprise

Surprise, AZ

4.9
1,887 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,887 reviews

September 17, 2026

Al is a great service advisor and the mechanics are great—never had to bring car back for same problem! More

by niprev73
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

Germain Honda of Surprise responded

Thank you for your continued business and positive feedback. We are pleased to know that Al has taken great care of you. See you down the road. Best Regards, Sassha Motz General Manager

September 17, 2026

Excellent service will continue to go back for all the service rqquirements. Great job people More

by jkingsbury09
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

Germain Honda of Surprise responded

We truly appreciate your business and thank you for trusting our team with your automotive service needs. Best Regards, Sassha Motz General Manager

September 16, 2026

I was very pleased with this dealership the people are very knowledgeable friendly and very courteous they made my experience very pleasant More

by donnawincek
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

Germain Honda of Surprise responded

Thank you for sharing such kind words about our team. They work hard to ensure our guests receive only the best in customer care. Best Regards, Sassha Motz General Manager

September 16, 2026

Service advisor was very nice and professional to work with. My car was ready in a fast amount of time More

by steve.lublin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

Germain Honda of Surprise responded

Thank you for sharing your positive and informative service experience. Our goal is your overall satisfaction. Best Regards, Sassha Motz General Manager

September 12, 2026

Thanks to the Honda Team, great job! Nice work area for the wait to get my car More

by jon.olander
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Germain Honda of Surprise responded

Thank you. Our team works hard to provide a positive and comfortable guest experience. Best Regards, Sassha Motz General Manager

September 11, 2026

Good service, explain and provided documents on what service was performed. Also showed photos on how the service was done. More

by gwwarden
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Germain Honda of Surprise responded

Your business and kind words are truly appreciated. Our team is committed to ensuring a positive guest experience, and we thank you for highlighting their efforts. Best Regards, Sassha Motz General Manager

September 11, 2026

Once again Kevin was able to take an unplanned battery failure and get me in the next day and get me a new battery covered under warranty. While there it was time for the rear differential fluid change. I More

by gwsgar81
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Germain Honda of Surprise responded

Thank you for sharing another wonderful experience! We’re so glad Kevin was able to accommodate your unexpected battery issue and get you back on the road quickly, while also taking care of your scheduled differential service. We truly appreciate your continued trust and your kind words about Kevin. We’ll be sure to share your recognition with him—he is a valued member of our team! Best Regards, Sassha Motz General Manager

September 11, 2026

Francisco was friendly, professional and knowledgeable of the recalls for my vehicle and performed them as promised. More

by greatlakes233
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
Sep 11, 2026 -

Germain Honda of Surprise responded

Thank you for trusting us with your automotive service needs. Your overall satisfaction is the goal of our team here at Germain. See you down the road. Best Regards, Sassha Motz General Manager

September 10, 2026

Very clean and organized. Friendly staff. Nice waiting room. I can usually find a coupon on their website to save a little. More

by FRANK_MERLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2026 -

Germain Honda of Surprise responded

Our team is honored by your business and kind words. We look forward to our continued relationship. Best Regards, Sassha Motz General Manager

September 07, 2026

Robert was helpful and very nice. I would schedule my maintenance visits with him again. More

by ARHINEHART2301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Germain Honda of Surprise responded

Thank you for choosing Germain for your automotive needs! We’re pleased to hear that Robert took great care of you and made your experience a positive one. We truly appreciate your trust and look forward to assisting you again in the future! Best Regards, Sassha Motz General Manager