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Germain Honda of Surprise

Surprise, AZ

4.8
1,568 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,568 reviews

April 24, 2026

Arshdeepm was friendly, cooperative, and helpful. Test drove two vehicles. He didn’t rush the test drives. More

by wktatum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Rascon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arshdeep (Arsh) Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Cicon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Germain Honda of Surprise responded

We appreciate the opportunity to earn your business and appreciate your positive feedback. Our goal is to ensure you have a positive experience and the time to make an informed decision that is right for you. Best Regards, Sassha Motz General Manager

April 23, 2026

The trade in and purchase went well. There is one form that is confusing regarding the tax on a trade in. More

by judydt.new
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Winje
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shay Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Cicon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Germain Honda of Surprise responded

Thank you for choosing Germain for your automotive needs. A member of our team will follow up to clarify any questions regarding the form. We wish you many happy journeys in your new Honda. Best Regards, Sassha Motz General Manager

April 23, 2026

Robert was very thorough, he explained everything in detail. No one has ever taken the time to go over in detail what the inspection included. I very much appreciate it and he explained it in a way I ea More

by JSOLAREZ01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

Germain Honda of Surprise responded

Thank you for your kind feedback! We’re glad Robert took the time to thoroughly explain the inspection process and provide clear, detailed information, including photos. We truly appreciate your recognizing his efforts to ensure a transparent and easy-to-understand experience. Best Regards, Sassha Motz General Manager

April 22, 2026

They serviced my vehicle in a timely fashion. Provided recommendations on additional service that may be necessary in the near future without pushing that it be taken care of immediately. The More

by MORRIS.BUTLER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

Germain Honda of Surprise responded

Thank you for your thoughtful feedback! We’re glad to hear your service was completed in a timely manner and that our team provided helpful recommendations without any pressure. It’s great to know you found our waiting area comfortable and enjoyed the amenities. We truly appreciate your kind words about our friendly and knowledgeable team and look forward to assisting you again in the future! Best Regards, Sassha Motz General Manager

April 21, 2026

I recently relocated from the east coast. This was my first visit to this Honda dealership. I came in for a routine oil change service and a recall repair. The place was clean, quiet, and More

by NEWPALM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Germain Honda of Surprise responded

First, we would like to welcome you to both Germain and the area. We’re delighted you chose to service your vehicle with our team and truly appreciate your kind feedback. Our focus is on providing a high-quality, informative service experience, and we look forward to building a long and lasting relationship with you. Best Regards, Sassha Motz General Manager

April 21, 2026

I was at Germain Honda with a friend of mine who was wanting to find a different car. Although, she didn't have her car with her. I ended up trading in my 2020 Acura MDX for a 2026 Honda Prelude. The More

by joaniethompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Brandtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Germain Honda of Surprise responded

Congratulations on the purchase of your new Honda. We appreciate you taking the time to share your experience and are happy you enjoyed a 5-star experience with Connor and our team. The gas savings will be an added plus. Enjoy every mile. Best Regards, Sassha Motz General Manager

April 20, 2026

I called ahead and Shay helped find the car I was looking for and I came in same day to buy. More

by dreaddrea9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shay Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Germain Honda of Surprise responded

Thank you for your business. We are happy that Shay was able to locate the exact vehicle you were looking for and wish you many happy journeys. Best Regards, Sassha Motz General Manager

April 20, 2026

Always a fast, thorough experience. Kevin always keeps me informed and updated on the status. More

by HILLARY.HINZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Germain Honda of Surprise responded

It is wonderful to know that you always enjoy a fast, thorough, and informative service experience. Thank you for leaving Kevin this positive feedback. See you down the road. Best Regards, Sassha Motz General Manager

April 20, 2026

Kevin Proo was great to work with and was able to get me in and out in a timely manner. More

by jmcook91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Germain Honda of Surprise responded

Kevin works hard to provide our valued guests with positive and efficient service, getting you quickly back on the road to go about your day. Best Regards, Sassha Motz General Manager

April 20, 2026

Alfredo Bustamante is,as always, excellent. The service dept did a good job in repairing my Odyssey. Good work by all. Wish I could afford to use your service dept. for all my service needs. More

by arlenehanna623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Germain Honda of Surprise responded

Thank you for your kind feedback! We’re glad to hear Alfredo continues to provide excellent service and that your Odyssey was repaired to your satisfaction. We appreciate your support and will be here whenever you need us! Best Regards, Sassha Motz General Manager