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Germain Honda of Surprise

Surprise, AZ

4.9
1,842 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,842 reviews

August 11, 2026

Francisco was very friendly and explained what service my car needed. The service was done quickly. More

by Maryjanez4life
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Germain Honda of Surprise responded

Thank you so much for the 5-star review! We are so happy that you had such a great experience with our service department, and that Francisco was able to provide such a positive car service for you! Best Regards, Sassha Motz General Manager

August 11, 2026

treated me very well, was knowledgeable and patient with me throughout the purchasing process, would recommend More

by AlexJAnaya
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ivan Rascon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dettenrieder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Germain Honda of Surprise responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted that our team provided you with all the answers you needed to make this a positive experience. Enjoy your new Honda! Best Regards, Sassha Motz General Manager

August 11, 2026

Thank you guys for all your help. Taking care of my vehicle.Thank you for the great customer service More

by gborja2
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2026 -

Germain Honda of Surprise responded

The goal of our team is to ensure every guest receives only the best in customer care. Thank you for choosing Germain and for leaving us this kind review. Best Regards, Sassha Motz General Manager

August 11, 2026

I was able to get a same day appointment and my car was ready on time. The advisor was thorough and very polite. Thank you! More

by melshane15
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2026 -

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team can assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

August 10, 2026

Nice, friendly staff. Clean waiting room. Work done in a timely manner. Enjoyed working with Kevin Proo. More

by mbphil314
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2026 -

Germain Honda of Surprise responded

Your overall satisfaction is our top priority. We are delighted to know that your visit met, if not exceeded, your expectations. Best Regards, Sassha Motz General Manager

August 10, 2026

I was very pleased with the friendly attention I was given by Kevin. He was through with reporting the status of my car and what needed to be done. I enjoyed working with him. More

by Jlaats01
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2026 -

Germain Honda of Surprise responded

We know Kevin enjoyed assisting you with your automotive service needs, and we are happy to know he continues to provide our guests with thorough and informative service. Best Regards, Sassha Motz General Manager

August 10, 2026

Alfredo is wonderful to work with. He always makes me feel welcome and an important customer! The work done on my truck is good, clean and sound. More

by Teripeyton
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2026 -

Germain Honda of Surprise responded

Thank you for sharing your experience! We’re delighted to know that Al made you feel welcomed, valued, and well cared for throughout your visit. Providing that level of personalized service is exactly what you deserve. Best Regards, Sassha Motz General Manager

August 10, 2026

Al is always thorough, keeps me updated on progress and is great to work with. More

by jlgoolsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Germain Honda of Surprise responded

Thank you for letting us know that Al continues to ensure a positive and informative experience for our valued guests. Best Regards, Sassha Motz General Manager

August 08, 2026

I was very pleased with the customer service and prompt service on my vehicle thank you More

by doveslayer
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Germain Honda of Surprise responded

Our goal is to ensure a positive and efficient visit for all. Thank you for trusting our team with your automotive needs. Best Regards, Sassha Motz General Manager

August 08, 2026

Working with Alfredo Bustamante was great. Answered all my questions. I'll look forward to working with him in the future More

by hoytmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Germain Honda of Surprise responded

Thank you for your business. Our team is happy to know that Al ensured your visit was the positive and informative experience you should expect from us here at Germain. Best Regards, Sassha Motz General Manager