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Germain Honda of Surprise
Surprise, AZ
1,868 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,868 reviews
August 29, 2026
I had a good experience with the purchase of my new Honda 2026 Sport Touring AWD vehicle and with the trading in of my Honda 2020 Honda Touring CRV, which I purchased from what was formerly known as Honda o 2026 Sport Touring AWD vehicle and with the trading in of my Honda 2020 Honda Touring CRV, which I purchased from what was formerly known as Honda of Surprise (same location). A few days after the purchase, Kevin Proo took the time to answer my questions and provided a more in depth explanation of the features of my new Honda. I trust that I will be receiving the same excellent service going forward. More
by stixrw
Verified Customer
August 29, 2026
Appointments all always easy to make that fit my schedule. No long waits getting checked in and the estimated time to complete the service is always right on. I would recommend this dealership to ge schedule. No long waits getting checked in and the estimated time to complete the service is always right on. I would recommend this dealership to get your car serviced. More
by tman515
Employees Worked With
August 28, 2026
We appreciate notifications about services and recalls. Always Easy to get an appointment. Friendly staff. Always Easy to get an appointment. Friendly staff. More
by Mary Jane Johnson
Employees Worked With
August 26, 2026
Broken front piece on car, didn't explain anything to me, happy to take my money. Left tire low, happy to take my money. Left tire low, More
by KELJV
Employees Worked With
August 26, 2026
Nathan Garcia customer service skills are lacking. He needs additional training. But we enjoyed the waiting area. He needs additional training. But we enjoyed the waiting area. More
by marie.graham2
Employees Worked With
August 25, 2026
Service was good, the fix was expensive. Not sure if I will get my next service through your dealership because of cost. Everyone was very nice, and I feel like the quality of work was very Not sure if I will get my next service through your dealership because of cost. Everyone was very nice, and I feel like the quality of work was very good. More
by priscillakupczyk
Employees Worked With
Francisco Ostos
August 25, 2026
I live my honda pilot. It was a great experience will recommend. Second vehicle from Honda in Surprise. It was a great experience will recommend. Second vehicle from Honda in Surprise. More
by Liz
August 25, 2026
Nate always takes good care of us by keeping us informed of our car status and answering all our questions. The car is clean when we get it back. We couldn’t ask for more. of our car status and answering all our questions. The car is clean when we get it back. We couldn’t ask for more. More
by teachslt
Employees Worked With
August 24, 2026
Excellent service by Alfredo. Always kept me informed on the status of my vehicle. He explained everything very well. Always kept me informed on the status of my vehicle. He explained everything very well. More
by hermen.hernandez
Employees Worked With
August 24, 2026
They did a great job. They even showed me their new check in scanner results so I could understand how it worked. They even showed me their new check in scanner results so I could understand how it worked. More
by Gina K
Employees Worked With
