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Germain Honda of Surprise

Surprise, AZ

4.9
1,777 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,777 reviews

July 20, 2026

Helpful pleasant knowledgeable what more can I say Alfredo is the best and also very handsome More

by hoplb
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

Germain Honda of Surprise responded

We too think Al is the best and are fortunate to have him on our team, taking great care of our valued guests. Thank you for sharing. Best Regards, Sassha Motz General Manager

July 20, 2026

Robert is excellent! Professional, nice and knowledgeable. He always treats us well when we go in. More

by ellisohana
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

Germain Honda of Surprise responded

Your continued business and trust in Robert for your automotive needs mean a great deal to our team. See you next time. Best Regards, Sassha Motz General Manager

July 20, 2026

This dealership is in the most convenient location for where I live. I can generally get my vehicle scheduled in a timely manner. More

by bskjod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

Germain Honda of Surprise responded

Thank you for allowing our team the honor of assisting with your automotive needs. We are pleased that our location and your ability to quickly schedule are convenient for you. We look forward to our continued relationship. Best Regards, Sassha Motz General Manager

July 20, 2026

Kind, friendly service. Robert listened to everything I said and gave me everything I requested, nothing more and that’s exactly what I wanted to happen. More

by kathymwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

Germain Honda of Surprise responded

Robert and our team focus on delivering a quality guest experience by meeting our guests' expectations. This is achieved by listening closely and delivering on their request. Best Regards, Sassha Motz General Manager

Jul 21, 2026 -

kathymwatson responded

Thanks for doing such a great job.

July 20, 2026

Great service advisor Al always takes of me with any issues and always communicates to me. More

by beckermp2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Germain Honda of Surprise responded

Thank you for letting us know that Al provides a quality and informative guest experience. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

July 19, 2026

A wonderful experience and fantastic salesman that I worked with. Would recommend to other people. More

by bribales90
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dettenrieder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Germain Honda of Surprise responded

Thank you for choosing Germain for your recent automotive needs. We congratulate you on the purchase of your new Honda and wish you many happy journeys. Best Regards, Sassha Motz General Manager

July 18, 2026

Robert was super helpful and was able to answer my questions. He always provides great customer service and followed up with me when my vehicle was being serviced. I'm really pleased with the servic More

by envizionme2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Germain Honda of Surprise responded

Thank you so much for sharing your experience. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Thank you for your positive feedback! See you next time. Best Regards, Sassha Motz General Manager

July 17, 2026

Nathan was excellent. Very professional. The service was performed as priced and on time. I appreciate the complimentary oil change and wash. More

by LAGROUPTX
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Germain Honda of Surprise responded

We are delighted you enjoyed an overall quality service experience and appreciate you highlighting Nathan in this kind review. Best Regards, Sassha Motz General Manager

July 17, 2026

David made sure we were taken care of and satisfied with the work provided. The team went above and beyond to ensure we had a reliable vehicle. More

by garrettmary1224
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason (Jay) Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Zaroslinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Cicon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Germain Honda of Surprise responded

Thank you for trusting our team with the care of your Honda. Our goal is to keep you safely on the road. Best Regards, Sassha Motz General Manager

July 17, 2026

Great service. On time. Friendly and courteous staff. No pressure. I would recommend this dealership. More

by Clyman45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Germain Honda of Surprise responded

We appreciate your business and thank you for your kind recommendation. See you down the road. Best Regards, Sassha Motz General Manager