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Germain Honda of Surprise
Surprise, AZ
1,321 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,321 reviews
January 06, 2026
Bryan took the time to show me and explain the differences on the cars, he listen to my needs and showed me those cars to fit my needs. differences on the cars, he listen to my needs and showed me those cars to fit my needs. More
by elirosete
Verified Customer
January 06, 2026
Service rep provided excellent customer service and explained recommendations thoroughly. Glad the pictures was included. explained recommendations thoroughly. Glad the pictures was included. More
by jatpayne
Employees Worked With
January 06, 2026
Been going to Germain Honda (Formally Surprise Honda ) for almost 10 years for service. Alfredo in service along With David (Service Director) ALWAYS go above and beyond! The ENTIRE service team in the sh for almost 10 years for service. Alfredo in service along With David (Service Director) ALWAYS go above and beyond! The ENTIRE service team in the shop (ESPECILLY MARTY AND MARCO) take care of vehicles like they are their own! More
by richbowes73
January 05, 2026
I was so thankful for the exceptional work conducted by the staff, they made it happen, I absolutely love the vehicle! Thank you Juan , it was a pleasure doing business with you all. the staff, they made it happen, I absolutely love the vehicle! Thank you Juan , it was a pleasure doing business with you all. More
by rosemarysekiya
January 03, 2026
Gabriel and Ivan were awesome. Some of the other managers could use a customer service refresher course. Overall, the dealership experience was okay. Some of the other managers could use a customer service refresher course. Overall, the dealership experience was okay. More
by WELLNITZ85
January 02, 2026
Marc was so great to work with! From showing up unannounced and promptly assisted on a Friday evening to graciously assisting my family (including two knucklehead kids running aroun From showing up unannounced and promptly assisted on a Friday evening to graciously assisting my family (including two knucklehead kids running around the lobby) the following day, Marc was extremely helpful, kind, and patient while we selected our first Honda. We are extremely thankful for his help and helping us leave with the perfect vehicle. More
by bonnie.vaneck
Employees Worked With
January 02, 2026
Excellent car service and customer care. I would recommend this dealership to friends and family. I would recommend this dealership to friends and family. More
by Rocard1971
Employees Worked With
January 02, 2026
They were quick and efficient. My car was ready when they said it would be which was amazing. My car was ready when they said it would be which was amazing. More
by susanmarieg
Employees Worked With
January 02, 2026
Our 2020 CRV Hybrid started running Bad so we dropped it off at Germain Honda and they had it fixed in one day! Thank You Germain Honda off at Germain Honda and they had it fixed in one day! Thank You Germain Honda More
by Glennlett8881
Employees Worked With
January 01, 2026
Had the car towed into the service center and Kristina was efficient and excellent to work with. was efficient and excellent to work with. More
by gidra150
Employees Worked With
