Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Honda of Surprise
Surprise, AZ
819 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 819 reviews
May 31, 2025
Great experience, dealership was willing to work with me, highly recommend, my salesman was great highly recommend, my salesman was great More
by goodyear0522
Verified Customer
May 30, 2025
I took my car in for them to check my air-conditioning unit. Everything was fine with the car and the service was wonderful. When I walked out to my car it had been washed and I was so pleased to see that unit. Everything was fine with the car and the service was wonderful. When I walked out to my car it had been washed and I was so pleased to see that.. excellent service! More
by lahagon
Employees Worked With
May 30, 2025
This dealership and representative (Al) is very thorough and honest, and done in a reasonable amount of time. and honest, and done in a reasonable amount of time. More
by jpsawicki
Employees Worked With
May 29, 2025
The service at the dealership was excellent. For that I will rate them 5 stars. I was very disappointed with the coupon I used from their website. I thought I was going to get an oil change and For that I will rate them 5 stars. I was very disappointed with the coupon I used from their website. I thought I was going to get an oil change and tire rotation done for $69. Upon a closer look the tire rotation was another $20. I drove 80 miles round trip thinking I was going to get a good deal. I could have gotten my tires rotated for free by my house. I won't make that mistake again. More
by petedoncevic
Employees Worked With
May 27, 2025
Alfredo was excellent. He is an asset to this dealership, he really knows his business. He is an asset to this dealership, he really knows his business. More
by milbournejim
May 26, 2025
Germain Honda of Surprise answered my call on the Friday before Memorial Day at 4 in the afternoon. I needed a new alternator and they were able to accommodate me. I took the car into the dealership at ab before Memorial Day at 4 in the afternoon. I needed a new alternator and they were able to accommodate me. I took the car into the dealership at about 5 PM and they had it fixed by noon the next day (Saturday). I am so grateful for their service! Robert Solis went out of his way to help me and get my car back in working order. More
by j9lak116
Employees Worked With
May 26, 2025
Booking an early AM appointment worked great. Nathan made sure that I was checked in and my appointment went like clockwork. Oil changed, tires rotated, and my car washed. The early appointment Nathan made sure that I was checked in and my appointment went like clockwork. Oil changed, tires rotated, and my car washed. The early appointment was recommended by a woman in the service department and I didn’t catch her name, but thank you. More
by babs549ster
Employees Worked With
May 26, 2025
Excellent service every time. Service personnel are professional and attentive. My questions are always thoroughly answered. Service personnel are professional and attentive. My questions are always thoroughly answered. More
by jules1m
Employees Worked With
May 26, 2025
I took my car in for a recall repair. I was told that it would take 2 hours, but in fact it took less than an hour. Plus I really appreciated the car wash - thank you! I was told that it would take 2 hours, but in fact it took less than an hour. Plus I really appreciated the car wash - thank you! More
by Lynkonstant
Employees Worked With
May 26, 2025
Professional and work estimates accurate. Time estimate was on target. People are happy and professional Time estimate was on target. People are happy and professional More
by ggcrump67
Employees Worked With
Other Employees :
George Haslerig
