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Germain Honda of Surprise

Surprise, AZ

4.8
1,370 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,370 reviews

January 26, 2026

I always prefer this dealership because it is clean and well kept, not run down like some. Plus, whoever works with meis always very nice and courteous. More

by lisakallinen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2026 -

Germain Honda of Surprise responded

We are happy to know you always enjoy a quality guest experience. Thank you for leaving us this very kind review. Best Regards, Sassha Motz General Manager

January 26, 2026

We experienced great customer service, very clean facility, prompt and quality service on our Honda CRV. More

by RP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2026 -

Germain Honda of Surprise responded

Thank you for providing feedback on your recent experience at Honda of Surprise. We take pride in providing a clean and inviting space for all of our guests, so our team appreciates that you noticed. We are also pleased to know that our team took great care of you. We look forward to seeing you again soon! Best Regards, Sassha Motz General Manager

January 26, 2026

We had a great experience at the dealership. Kevin was an all star! He was very helpful, professional and got us out of there in a timely fashion. More

by J.WEIGAND03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2026 -

Germain Honda of Surprise responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that Kevin's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Best Regards, Sassha Motz General Manager

January 26, 2026

Un Excelente servicio siempre te recomiendan lo que se necesitará en la próxima visitas al igual que el trato More

by aragonalejandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2026 -

Germain Honda of Surprise responded

En Germain, nuestro objetivo es proporcionar información clara y completa para que puedas tomar decisiones de servicio seguras y mantener tu vehículo seguro en la carretera. Gracias por elegir Germain para tus necesidades automovilísticas. Saludos, Sassha Motz Director General

January 24, 2026

High praise for Germain Honda and for Kiara Ruiz in particular! Absolutely would strongly recommend both in the future. More

by vfladd
Recommend Dealer
Yes
Employees Worked With
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Rascon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2026 -

Germain Honda of Surprise responded

We greatly appreciate your business and kind recommendation. Our team looks forward to the opportunity to assist you in the future. Best Regards, Sassha Motz General Manager

January 24, 2026

Attentive, reliable and done sooner than promised. I will be going back for service again. More

by m.tirpak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2026 -

Germain Honda of Surprise responded

Thank you for letting us know your appointment was handled seamlessly by our team. We hope you won't hesitate to reach out when we may be of service to you again. Best Regards, Sassha Motz General Manager

January 24, 2026

Kevin is a great service agent, very friendly and knowlegable, also accmodating e helpful. He explained to us why repairs were needed and their cost and what was most necessary More

by teuta777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2026 -

Germain Honda of Surprise responded

Thanks for sharing positive feedback on Kevin. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

January 24, 2026

Friendly, accommodating, knowledgeable, excellent listening skills, eager to help and ran all over the place locating the right vehicle. Smooth as silk! Highly recommend More

by MERCEDLANE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shay Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin
Jan 26, 2026 -

Germain Honda of Surprise responded

We’re thrilled to know that our team helped make your purchase easy and enjoyable! It’s great to hear they delivered the care and detail you deserved. Thank you for your trust and kind words—enjoy your new Honda! Best Regards, Sassha Motz General Manager

January 23, 2026

Service advisor was great and very helpful. I was happy with the work done e and how long it took to be completed. More

by wykf2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2026 -

Germain Honda of Surprise responded

Thank you for letting us know our service team met if not exceeded your expectations. We look forward to continuing to provide you with the quality servie you deserve as a valued Germain customer. Best Regards, Sassha Motz General Manager

January 23, 2026

Everything was just as I was told I was there little before ten and was told about 2 to 3 hours and it was done at 1:30 More

by KC80020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2026 -

Germain Honda of Surprise responded

We appreciate you taking the time to share your overall satisfaciton. See you next time. Best Regards, Sassha Motz General Manager