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Germain Honda of Surprise

Surprise, AZ

4.8
1,025 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,025 reviews

August 19, 2025

Tony was great. Got me great deals and help out the best he could do. More

by mariocoker1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin McEuen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike (Jersey Mike) Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know that Tony provided you with 5-star service and secured you a great deal. We wish you many happy travels. Best Regards, Sassha Motz General Manager

August 19, 2025

My sales rep Connor was great and took good care of us and made the purchase easy. More

by Scottpass65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Brandtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin McEuen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Germain Honda of Surprise responded

We are happy your enjoyed a positive sales experience with Connor. Your overall satisfaction is our top priority. Best Regards, Sassha Motz General Manager

August 19, 2025

Maria made sure to use the least cost option. Appreciate her care and professional approach. More

by rgonzalesatrandc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Germain Honda of Surprise responded

We thank you for leaving Maria this positive feedback. Your business and trust in her to know she has your best interest at heart means so much to us all. Best Regards, Sassha Motz General Manager

August 18, 2025

This is the 4th time we have had our car serviced here. Alfredo is our service person that has always been responsive to our needs and always makes sure our questions are answered. More

by mchong1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Germain Honda of Surprise responded

Thank you for your awesome feedback on our dealership team. It is always our pleasure to deliver the best experiences for our valued guests, and we're thrilled to be your ideal dealership. Thanks for always choosing Germain Honda. Best Regards, Sassha Motz General Manager

August 18, 2025

Kristina explained things very professionally and in a way I understood! She called me when they found something and gave me some options which was so helpful! More

by diller477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know that Kristina and our team took great care of you. Ensuring our guests complete satisfaction is our goal. Best Regards, Sassha Motz General Manager

August 18, 2025

Excellent customer service. Flawless service to delivery. Alfredo was excellent, explained all work with a clear understanding. More

by tkgumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Germain Honda of Surprise responded

Thank you for your trust in our service team! We're happy Al provided you with thorough and informative service. Please don't hesitate to give us a call the next time we may help you. Best Regards, Sassha Motz General Manager

August 18, 2025

Very kind and helpful staff. Also very quick and efficient. Will definitely be back again More

by Babygirl4u8509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Germain Honda of Surprise responded

Thank you for your business. Our team looks forward to our continued relationship. Best Regards, Sassha Motz General Manager

August 17, 2025

I don’t know who Brandon is but Tony was nice. I didn’t get as good of a deal as I had hoped and they sent the loan application to the wrong credit union (2 wrong ones, actually). Tony was a nice More

by lauri.sternisha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Jaslowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

NATHAN WAS EXTREMELY HELPFUL AND IS ALWAYS HELPFUL WHEN EVER I'M THERE!!! CLASS A+++ SERVICE!!! More

by mr.nascar4ever88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan in Service Department!
Aug 19, 2025 -

Germain Honda of Surprise responded

Thank you for your kind review; we are happy to pass along your comments to Nathan! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Best Regards, Sassha Motz General Manager

August 15, 2025

Extremely helpful and courteous! Service rep deserves a five star rating. Convenient appointment schedule and timely. More

by stanstaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Germain Honda of Surprise responded

We're so pleased you enjoyed working with the Germain Honda team! Please give us a call whenever we may help you again. Best Regards, Sassha Motz General Manager