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Germain Honda of Surprise

Surprise, AZ

4.8
939 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 939 reviews

March 08, 2025

The gentleman that helped us in the service department was very nice. Also, a great surprise when they washed our car when they were done with the service. More

by jhearn0145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Germain Honda of Surprise responded

We're so pleased you enjoyed working with the Germain Honda team! Please give us a call whenever we may help you again. Best Regards, Sassha Motz General Manager

March 06, 2025

Best experience buying a car that I ever had! ! Everybody that I dealt with was so nice and helpful! More

by CMIGLIET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Germain Honda of Surprise responded

It's so nice to see your recommendation of our team here Germain Honda! We're pleased to know how much you enjoyed working with us on the purchase of your new Honda. We hope you LOVE it, and we wish you nothing but happiness in your journeys to come. Best Regards, Sassha Motz General Manager

March 05, 2025

I was treated so well there As always Robert did a wonderful job I will. Continue to come back Great customer service thank you again . More

by qmartin36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Germain Honda of Surprise responded

Thank you for highlighting Robert in this kind review. We know he enjoyed assisting you with your automotive needs and looks forward to working with you again. Best Regards, Sassha Motz General Manager

March 04, 2025

Alfredo & Dave are excellent, been going to them for years. It's a shame their sales department doesn't offer great customer service like the Service Dept. More

by jmilbourne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rivas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Germain Honda of Surprise responded

We appreciate your business and kind words about our service department. We are sorry you have not enjoyed the same level of service from our sales team. I'm always happy to discuss any concerns you may have. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

March 03, 2025

Appointment started on time, done sooner than expected. Great service. Experience good. Very pleased with my car. More

by frickejudy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Germain Honda of Surprise responded

We are overjoyed to know you enjoyed a positive and efficient service experience. See you down the road. Best Regards, Sassha Motz General Manager

March 01, 2025

Nate provided excellent customer service. Explained in detail the scheduled service and provided information on upcoming/recommended service . More

by Apal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Germain Honda of Surprise responded

We here at Germain Honda of Surprise are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Best Regards, Sassha Motz General Manager

February 28, 2025

Nathan Garcia is always great and provides excellent service. We always work directly with him for that reason More

by annepiercey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Germain Honda of Surprise responded

Your continued business and trust in Nate means so much to us all. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

February 28, 2025

I think the Dealership is awesome! The men that I worked with were very nice and understanding. Joshua Reeves is really good with what he does. More

by Patti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Alvarez
Feb 28, 2025 -

Germain Honda of Surprise responded

Thank you for leaving Joshua this kind review! We are happy to hear you had a pleasant car-buying experience. Enjoy your new Honda! Thank you for choosing Germain, and we hope to serve you again in the future. Best Regards, Sassha Motz General Manager

February 28, 2025

Always have a great experience with Nate. German Honda is awesome and very helpful in all maintenance recommendations and service. More

by fjmireles2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Germain Honda of Surprise responded

We're so pleased to have your trust and confidence in Nate and our service team. We wish you many more happy travels! Best Regards, Sassha Motz General Manager

February 28, 2025

Great environment, George was very professional and detailed. He explained everything. There were no hidden perks. More

by Kymartz75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
Mar 04, 2025 -

Germain Honda of Surprise responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. Best Regards, Sassha Motz General Manager

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