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Germain Honda of Surprise
Surprise, AZ
1,280 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,280 reviews
November 27, 2025
I absolutely resent the upselling especially with only 10,000 miles on my Honda! The sales department here indicated that “service was included” during the first 24 months. Well sort of, I found out. T 10,000 miles on my Honda! The sales department here indicated that “service was included” during the first 24 months. Well sort of, I found out. The BR6 code that popped up recommended a service that probably should have been done at 15,000 miles. This unexpected $160 charge from my perspective was unnecessary at 10,000 and I should have been informed. More
by jimkelso
Verified CustomerEmployees Worked With
November 26, 2025
All of the employees we amazing and knowledgeable. Able to answer all our questions and kept us in the range of the payments we needed. Able to answer all our questions and kept us in the range of the payments we needed. More
by sndforlife87
November 25, 2025
Connor very helpful. Enjoyed working with him and George. Would highly recommend and be a repeat customer. Enjoyed working with him and George. Would highly recommend and be a repeat customer. More
by Monajeanmoeller
November 25, 2025
Very clean and friendly staff and it’s close by my house would go there for future would go there for future More
by Susansa68
November 24, 2025
Robert called me to make sure the proper parts were in place before I came in. Friendly and wants to take care of the customer above all else. place before I came in. Friendly and wants to take care of the customer above all else. More
by schevrette89
Employees Worked With
November 24, 2025
I been taking my Civic for many years to this location and I always received the best service! Nathan is always considerate of my time and keeps me updated throughout the whole process. Thank you for ever and I always received the best service! Nathan is always considerate of my time and keeps me updated throughout the whole process. Thank you for everything! More
by ramos124719
November 24, 2025
Kevin made sure my recall was reprogrammed in an hour and washed my vehicle too washed my vehicle too More
by Tomgillespie1151
Employees Worked With
November 24, 2025
Very professional. Explained all items that needed to be addressed. Total job took only 90 minutes. Explained all items that needed to be addressed. Total job took only 90 minutes. More
by jbeuerlein
Employees Worked With
November 24, 2025
Helpful service folks. Got my issue handled as quickly as the could, given the situation. Even gave me a free loaner for a few days. Got my issue handled as quickly as the could, given the situation. Even gave me a free loaner for a few days. More
by PATRICKLARSON03
Employees Worked With
November 22, 2025
Very good, very friendly staff, nice atmosphere. Big selection. Of vehicle to choose from. With varieties of colors Big selection. Of vehicle to choose from. With varieties of colors More
by vbitar
