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Germain Honda of Surprise
Surprise, AZ
866 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 866 reviews
June 03, 2025
Germain Honda has been doing a fine job with our CR-V. Al Bustamante is our service advisor and has been very helpful explaining our service needs. When we needed to do some additional work he got us a ri Al Bustamante is our service advisor and has been very helpful explaining our service needs. When we needed to do some additional work he got us a ride to one of the restaurants near by so we could have lunch. It has been a good experience having our service done at Germain. More
by qrcsd
Verified Customer
June 03, 2025
My overall experience at Germaine Honda was, by far, the best I've ever had when purchasing a vehicle. Every team member I interacted with was courteous, knowledgeable, and highly professional. From start t best I've ever had when purchasing a vehicle. Every team member I interacted with was courteous, knowledgeable, and highly professional. From start to finish. the entire process was smooth, enjoyable, and truly exceeded my expectations. More
by blharris1970
June 03, 2025
Overall experience at Germain Honda was great. JP and Kiara were very helpful and knowledgeable on buying our new CRV. Would highly recommend Germain Honda for your next Honda vehicle. JP and Kiara were very helpful and knowledgeable on buying our new CRV. Would highly recommend Germain Honda for your next Honda vehicle. More
by JCTAMMY
June 03, 2025
I appreciated my salesman Michael Briese, he didn’t put me under any pressure, I appreciated having a mature knowledgeable salesperson who handled my purchase and trade professionally and getting me to my me under any pressure, I appreciated having a mature knowledgeable salesperson who handled my purchase and trade professionally and getting me to my goal, More
by nickmissler
June 03, 2025
Friendly, knowledge and Evan in finance goes above and beyond. We're enjoying our new cr-v beyond. We're enjoying our new cr-v More
by todder0313
June 03, 2025
JP was a great sales person. I would work with him again if I was to get another car. I would work with him again if I was to get another car. More
by bueno_grl20
June 02, 2025
This morning, our 2024 Honda Civic Sport Touring Hatch received its service bulletin work at Germain Honda of Surprise, and the experience was truly exceptional. Service Advisor Robert and Shop Foreman Au received its service bulletin work at Germain Honda of Surprise, and the experience was truly exceptional. Service Advisor Robert and Shop Foreman Augie made sure every detail was handled quickly and professionally. We love the facility is clean, quiet, peaceful, the shop is a high-tech environment and the care the technicians show for your car set them apart. With a service experience that's both efficient and friendly, especially thanks to Rob's genuine approach, it's clear our Civics are in the best hands. We will not be going anywhere else for service! More
by HumbleSiPilot77
Employees Worked With
June 02, 2025
I am very happy with the service I received. Kristina was very helpful and informative. Kristina was very helpful and informative. More
by gkelly777
Employees Worked With
June 01, 2025
Shopping for a car is not all about the car, we visited many dealerships over the holiday weekend, drove several cars. After deciding on the car we returned to the dealership that treated us with respect, many dealerships over the holiday weekend, drove several cars. After deciding on the car we returned to the dealership that treated us with respect, understood this was not just a transaction for us and not only made it happen. They exceeded our requests. We will be back, for the next car. More
by Tcars43
May 31, 2025
Great experience, dealership was willing to work with me, highly recommend, my salesman was great highly recommend, my salesman was great More
by goodyear0522
