Kevin Daniels

I feel confident servicing my cars at Germain, everything is explained before service is done. is explained before service is done. More

by GPATE0 Verified Customer Verified Customer

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Always great service. Thank you for always providing a loaner car. I drive 3 hours to come to this service . Thank you for always providing a loaner car. I drive 3 hours to come to this service . More

by GIGRAVELY Verified Customer Verified Customer

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I am having issues with my windshield wiper making a loud banging noise on high when it goes on the down position. I explained this and was told it was because of one wiper not being a lexus brand. Despite banging noise on high when it goes on the down position. I explained this and was told it was because of one wiper not being a lexus brand. Despite me explaining the noise was still doing it when the original Lexus blade was on there. Nonetheless, i was told i need to switch them out to lexus brand and of it still makes the noise then they can trouble shoot it better. This didn't make sense since the noise was there when our had both lexus wiper blades on it. More

by jim_durieux Verified Customer Verified Customer

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Kevin is the best! Overall service is great. I always feel confident that everything has been done throughly, correctly and as requested. Overall service is great. I always feel confident that everything has been done throughly, correctly and as requested. More

by kellzsong Verified Customer Verified Customer

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Awesome experience and great customer service. Love how the service reps keep you updated with status of your car as well as text updates. Love how the service reps keep you updated with status of your car as well as text updates. More

by GO_BLUEMICHIGAN1965 Verified Customer Verified Customer

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Ashley was awesome! Very knowledgeable, very friendly, and just overall a great experience. Great experience, checking out as well. Very knowledgeable, very friendly, and just overall a great experience. Great experience, checking out as well. More

by Kim Verified Customer Verified Customer

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They always give me outstanding service. They have a wonderful waiting area, and keep you informed on the service being performed. They have a wonderful waiting area, and keep you informed on the service being performed. More

by hoyerbw Verified Customer Verified Customer

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Great experience. Always courteous and professional. Leaps and bounds ahead of my experience going to Joseph Cadillac. Always courteous and professional. Leaps and bounds ahead of my experience going to Joseph Cadillac. More

by jdcarter20 Verified Customer Verified Customer

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I’ve been a Germain customer for years and I have always appreciated the service and the sales office which is lovely and comfortable ! appreciated the service and the sales office which is lovely and comfortable ! More

by AFTERMATH Verified Customer Verified Customer

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Everyone I talked to was very friendly. I was updated about my car when they were working on it and the work was done in a timely manner. Always a pleasant experience. I was updated about my car when they were working on it and the work was done in a timely manner. Always a pleasant experience. More

by jcgeig Verified Customer Verified Customer

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