Germain Lexus of Naples
Naples, FL
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Go Tigers 🐯 Lou was very patient with me. He took time and let me figure out which vehicle was for me with no pressure to buy. I will use this dealership again Lou was very patient with me. He took time and let me figure out which vehicle was for me with no pressure to buy. I will use this dealership again More
Scheduled Maintenance Friendly and professional service! Dave took the time to explain my service and made sure only the work necessary was performed. Work was performed in Friendly and professional service! Dave took the time to explain my service and made sure only the work necessary was performed. Work was performed in a timely manner. Thanks! More
Professional environment As a seasonal visitor, I have used other Germain dealerships in the past. This was my first experience with the Lexus dealership. Dan Rusinik handled As a seasonal visitor, I have used other Germain dealerships in the past. This was my first experience with the Lexus dealership. Dan Rusinik handled my service requirements in a friendly and professional manner. The work was done as promised, and on time. I'll be sure to ask for Dan when I need service in the area. More
Professional service John McCloskey was very professional and efficient. He processed work on my ES 350 promptly and courteously. He provided a courtesy car and called pro John McCloskey was very professional and efficient. He processed work on my ES 350 promptly and courteously. He provided a courtesy car and called promptly when service was completed. He explained clearly what work was to be done and what was done. He is an asset to Germain Lexus. More
friendly staff Mr.Greg Libutti is very friendly, nice,helpful and responsible.He tried his best and helped me to buy the car which met my desires .This was an excell Mr.Greg Libutti is very friendly, nice,helpful and responsible.He tried his best and helped me to buy the car which met my desires .This was an excellent experience which I had with Germain Lexus Naples. More
Service on my 2006 Lexus RX 330 I was very impressed with my service representative, Ms. Beverly Coppola, I had a serious problem with my engine and needed a replacement part which s I was very impressed with my service representative, Ms. Beverly Coppola, I had a serious problem with my engine and needed a replacement part which she ordered for me. She was extremely knowledgeable and understood exactly what my problem was. Beverly is also a very pleasant and polite person. I certainly give her my highest recommendation and will always contact her for any future problem I might have with my vehicle. Arthur K. Adamo, DDS More
Very professional sales experience. We were treated very well by our salesman Hanny Hanein. We got a great deal on a beautiful 2014 ES 350. We were introduced to the service department We were treated very well by our salesman Hanny Hanein. We got a great deal on a beautiful 2014 ES 350. We were introduced to the service department and we were given a tour of the facility. Hanna was very professional and made us feel like family. More
Scheduled Service The service was outstanding. D.J. Hutton was courteous and very much "on top of things". He is the best service advisor we have ever had. We have had The service was outstanding. D.J. Hutton was courteous and very much "on top of things". He is the best service advisor we have ever had. We have had many visits to Germain Lexus to purchase and service our Lexus vehicles---and all have been excellent experiences. More
Beverly Cappola Beverly has been our Service Advisor for most of the time we have owned our vehicle. She always takes great care of our car and us. Beverly has been our Service Advisor for most of the time we have owned our vehicle. She always takes great care of our car and us. More
best service advisor EVER! Carrie Lorenz has been my service advisor since I moved to Naples.. I've gone to Lexus dealerships in three states and I never cared who took care of Carrie Lorenz has been my service advisor since I moved to Naples.. I've gone to Lexus dealerships in three states and I never cared who took care of my car, it always came home working fine. But then I met Carrie and learned that great service makes all the difference between a client and a user in business. She's a five star diamond! Helene G., Naples More