Germain Lexus of Naples

New Car Lease Mark Mellman and Mike Lawson were both extremely helpful, professional and a pleasure to deal with. Outstanding service all the way around and we are Mark Mellman and Mike Lawson were both extremely helpful, professional and a pleasure to deal with. Outstanding service all the way around and we are definitely going to be repeat customers! More

Purchased Lexus IS 250 Gerard Faccio was very polite and knowledgable. I made a trade and bought a car I am very happy with. He walked me through the whole process withi Gerard Faccio was very polite and knowledgable. I made a trade and bought a car I am very happy with. He walked me through the whole process within a short time and I drove out with my car in a few hours. Everyone made it easy. Thanks More

Dave McKinney solved our problem We have owned Lexus vehicles for more than 10 years in several locations in Florida and Texas. Dave McKinney is by far the best service consultant we We have owned Lexus vehicles for more than 10 years in several locations in Florida and Texas. Dave McKinney is by far the best service consultant we have used. Couldn't be happier! More

Purchased used Lexus Could not be happier! Excellent service, efficient and friendly! Mr Diaz was extremely knowledgeable and courteous. Also quick delivery and product Could not be happier! Excellent service, efficient and friendly! Mr Diaz was extremely knowledgeable and courteous. Also quick delivery and product came as promised. Roger Baker More

Great Experience Beverly Copolla provided us great customer service. She explained what was going to be done on our car and was very knowledgable and very friendly. Beverly Copolla provided us great customer service. She explained what was going to be done on our car and was very knowledgable and very friendly. We will have all our service needs taken care of here, especially before we head back up North! More

Dave McKinney daves the day Dave McKinney was an absolute gentleman and followed my 2014 ES350 thru its repair to make sure I was not just satisfied but pleased with Germain's se Dave McKinney was an absolute gentleman and followed my 2014 ES350 thru its repair to make sure I was not just satisfied but pleased with Germain's service. Good work Dave. More

Great deal on my purchase. I was pleased overall with the purchase and found a good deal on the vehicle I wanted. Salesman was helpful and knowledgeable as well. Thanks. I was pleased overall with the purchase and found a good deal on the vehicle I wanted. Salesman was helpful and knowledgeable as well. Thanks. More

Shawn Chapman/Service department Shawn Chapman is an amazing person to work with; Sean consistently follows through with meeting the customer needs while ensuring that the vehicle is Shawn Chapman is an amazing person to work with; Sean consistently follows through with meeting the customer needs while ensuring that the vehicle is maintained at the Lexus standard. I am disabled and Shawn Chapman never fails to ensure that I am treated with the utmost respect and dignity while meeting with my disability needs. Shawn is an asset to the Lexus family. His level of professionalism along with friendliness is always consistent. I recommend anyone and everyone to ask for Shawn Chapman for their service needs. Several family members on Lexuses in other states; I always brag to them about Shawn and that I have the best service guy ever! More

Another Positive Service Experience Great follow up by Dave McKinney my service advisor. He is always so responsive and comfortable to work with. He tells me up front what to expect. an Great follow up by Dave McKinney my service advisor. He is always so responsive and comfortable to work with. He tells me up front what to expect. and never disappoints. I would tell any one,. if you value first class service go to Germain Lexus and see Dave McKinney. Dave is the best I've ever known in my extensive experience with service management. More

Service As Always I am very happy with the quality of work, Friendly manned\s and prompt time. Dawn Slanec is my favorite personnel and she has always tried As Always I am very happy with the quality of work, Friendly manned\s and prompt time. Dawn Slanec is my favorite personnel and she has always tried her best to accommodate my time and needs. More