Germain Lexus of Naples
Naples, FL
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unexpected emergency Lori Nilsen, my service rep, treated me like family, even when I didn't have an appointment, she addressed my car issue immediately with no reservatio Lori Nilsen, my service rep, treated me like family, even when I didn't have an appointment, she addressed my car issue immediately with no reservations. She went beyond the call of duty to make sure I was getting the best deal as well. Thanks Lori! More
Danny is great. He is very professional and makes you feel like family. Always on time and helpful with the service to my car. He is an asset to Germain. feel like family. Always on time and helpful with the service to my car. He is an asset to Germain. More
Beverly Coppola our service representative is always pleasant, extremely efficient and shows that she not only cares about getting quick service for her customers but treats my wife and I as if we’re me pleasant, extremely efficient and shows that she not only cares about getting quick service for her customers but treats my wife and I as if we’re members of the family More
Thanks to Zach and Jeff for the excellent car buying experience. We are enjoying our new LC and will definitely recommend you to everyone who is in the market for a Lexus. experience. We are enjoying our new LC and will definitely recommend you to everyone who is in the market for a Lexus. More
Excellent service Danny does a very professional job.I was in and out with my complete 40k service in about an hour. Excellent dealership and I highly recommend him. Danny does a very professional job.I was in and out with my complete 40k service in about an hour. Excellent dealership and I highly recommend him. More
John has been my service representative since I bought my Lexus from Germain. He is very knowledgeable and always a pleasure to work with. Thank you John~ Lexus from Germain. He is very knowledgeable and always a pleasure to work with. Thank you John~ More
Brett is a true professional. He is a no pressure type of sales person. Brett cares and listens to your concerns. If your looking to purchase a vehicle from Germain Lexus I would highly recommend Brett as yo sales person. Brett cares and listens to your concerns. If your looking to purchase a vehicle from Germain Lexus I would highly recommend Brett as your sales consultant. More
I drove from Ft. Lauderdale to buy my car at Lexus of Naples. Great experience. This was due to sales person Krystel and finance manager Robert Collier. Krystel shot a video of the car and emailed to me. Naples. Great experience. This was due to sales person Krystel and finance manager Robert Collier. Krystel shot a video of the car and emailed to me. Very helpful. She was pleasant to deal with. Robert was not a pushy finance guy. I got a fair trade in and low interest rate. Recommending to friends and family. More
The entire purchase process went very well. Took two test drives to make sure the model was exactly what I wanted and to decide what options to take. The people at the dealership were patient, knowledg test drives to make sure the model was exactly what I wanted and to decide what options to take. The people at the dealership were patient, knowledgeable and very professional. More