Germain Lexus of Naples
Naples, FL
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Dan Rusinik Dan was very courteous and friendly while my car was being serviced. He even cleaned the inside of the windshield for me. He made sure I was happy w Dan was very courteous and friendly while my car was being serviced. He even cleaned the inside of the windshield for me. He made sure I was happy with my car when it was done and even parked it close to the building. He is a great asset to Germain Lexus and I look forward to working with him in the future. More
John McCloskey has been my service representative for more than six years and he has always been very helpful with all my service needs both for my Lexus SC430 and has been my service representative for more than six years and he has always been very helpful with all my service needs both for my Lexus SC430 and my ES350. He makes my twice annual service visits both pleasant and easy. Thanks John. EDWIN ANDERSON More
BeverlyCoppola was absolutely outstanding in taking care of getting me to my commitment on time. On my return issue was resolved and I was on my way very happily. THANKS BEVERLY!!!! of getting me to my commitment on time. On my return issue was resolved and I was on my way very happily. THANKS BEVERLY!!!! More
Beverly Always ***** Beverly, is always very helpful, thorough and delightful to work with. Regardless of time she will do everything she can to get you in and out as soo Beverly, is always very helpful, thorough and delightful to work with. Regardless of time she will do everything she can to get you in and out as soon as possible and is very informative on the process. More
I was very pleased with my recent service at Germain that Danny Rusinik handled. He is always very courteous and the replacement of the dead battery and 150,000 mile service was done efficiently and within a Danny Rusinik handled. He is always very courteous and the replacement of the dead battery and 150,000 mile service was done efficiently and within a reasonable amount of time. I would definitely recommend Germain to others. More
Great service. Danny Rusinik in particular is an exceptional service advisor. Waiting area is clean, comfortable and stocked with good snacks. All employees are very friendly and make their customer exceptional service advisor. Waiting area is clean, comfortable and stocked with good snacks. All employees are very friendly and make their customers feel welcome. More
Dave McKinney came to my rescue again. This time it was my battery that was failing. Thanks to him I had a new battery and was on my way in no time. Thank you , Dave my battery that was failing. Thanks to him I had a new battery and was on my way in no time. Thank you , Dave More
JD Bube organized my 10,000 mile service. JD is the best. Returns phone calls promptly and minimizes wait time. Service was completed within given time frame. My sales consultant, John Azarow, saw me best. Returns phone calls promptly and minimizes wait time. Service was completed within given time frame. My sales consultant, John Azarow, saw me in the waiting area and stopped by to say hello. Everyone at the dealership that I have encountered is professional More
AMAZING! Armando Tovar, the most accommodating and caring sales representative, Martin Audithbin finance, JD Bube in service, and the most incredible vehicle. Armando Tovar, the most accommodating and caring sales representative, Martin Audithbin finance, JD Bube in service, and the most incredible vehicle. The team is amazing! It was also a great pleasure to see Lou Gani who sold me my first new car in the late 90s. Thank you! More