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Germain Lexus of Naples

Naples, FL

4.9
2,071 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,071 reviews

November 12, 2019

Dan Rusinik Dan was very courteous and friendly while my car was being serviced. He even cleaned the inside of the windshield for me. He made sure I was happy w More

by ccneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik, John Azarow
Nov 14, 2019 -

Germain Lexus of Naples responded

Thank you for leaving Dan this wonderful review! He certainly is an excellent asset to our team, and we are pleased that he provided you with the quality service that you so much deserve. He will be so proud to hear of your very kind words, and we are certain that he will continue to impress you with his efforts in the future.

November 11, 2019

John McCloskey has been my service representative for more than six years and he has always been very helpful with all my service needs both for my Lexus SC430 and More

by Andy
Recommend Dealer
Yes
Employees Worked With
John McCloskey
Nov 12, 2019 -

Germain Lexus of Naples responded

Edwin, Thank you for leaving John this wonderful review! We are so pleased to know that he consistently provides you and your vehicle with the quality service that you so much deserve. He will be proud to have earned this 5-star review, and we are certain that he will continue to take exceptional care of you in the future.

November 08, 2019

Beverly is the best. She is professional, knows her job inside and out and totally a joy to work with. She is definitely a keeper. More

by Loving Life
Recommend Dealer
Yes
Employees Worked With
Beverly Coppola
Nov 08, 2019 -

Germain Lexus of Naples responded

Thank you for leaving Beverly this very kind review! She undoubtedly is an incredible asset to our dealership, and it is wonderful to know that she has your confidence. Please let us know how she and the team may be of further assistance to you in the future.

November 07, 2019

BeverlyCoppola was absolutely outstanding in taking care of getting me to my commitment on time. On my return issue was resolved and I was on my way very happily. THANKS BEVERLY!!!! More

by Honest john
Recommend Dealer
Yes
Employees Worked With
Beverly Coppola
Nov 08, 2019 -

Germain Lexus of Naples responded

John, Thank you for leaving Beverly this wonderful review! We are overjoyed that she could be of such great assistance to you and efficiently resolve your vehicular concerns. We wish you safe travels and hope to hear from you again the next time you are in need of automotive service.

November 07, 2019

Beverly Always ***** Beverly, is always very helpful, thorough and delightful to work with. Regardless of time she will do everything she can to get you in and out as soo More

by Naplesroxanne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Beverly Coppola
Nov 08, 2019 -

Germain Lexus of Naples responded

Providing thorough and efficient work is so important to us, and we are delighted to know that Beverly consistently takes exceptional care of you when you join us for service. She will be so proud to have earned your 5-star review, and we are certain that she will continue to offer you top-quality service in the future.

November 02, 2019

I was very pleased with my recent service at Germain that Danny Rusinik handled. He is always very courteous and the replacement of the dead battery and 150,000 mile service was done efficiently and within a More

by Jermac,47
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Nov 07, 2019 -

Germain Lexus of Naples responded

Thank you so much for your positive feedback! Your satisfaction is our utmost priority, and we are honored that the quality and efficiency of our work has earned your recommendation! We greatly appreciate the opportunity to serve you, and we will be sure to continue providing you and your vehicle with the same 5-star service in the future.

November 01, 2019

Great service. Danny Rusinik in particular is an exceptional service advisor. Waiting area is clean, comfortable and stocked with good snacks. All employees are very friendly and make their customer More

by Statman
Recommend Dealer
Yes
Employees Worked With
Wayne McLeod
Nov 07, 2019 -

Germain Lexus of Naples responded

Thank you so much for your 5-star review! Danny certainly is an excellent asset to our team, and we are pleased to know that he has your confidence. It is always our goal to ensure that our customers' experiences are as positive as possible, and we look forward to continuing to offer you our best service in the future.

October 30, 2019

Dave McKinney came to my rescue again. This time it was my battery that was failing. Thanks to him I had a new battery and was on my way in no time. Thank you , Dave More

by Happy LEXUS owner
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
Nov 07, 2019 -

Germain Lexus of Naples responded

Thank you for leaving Dave this 5-star review! Your safety and satisfaction are so important to us, and we are thrilled that Dave could get your vehicular concerns efficiently resolved. Please don't hesitate to let us know if there is anything more that he or the team may help you with in the future.

October 30, 2019

JD Bube organized my 10,000 mile service. JD is the best. Returns phone calls promptly and minimizes wait time. Service was completed within given time frame. My sales consultant, John Azarow, saw me More

by Jennyb
Recommend Dealer
Yes
Employees Worked With
JD Bube, John Azarow
Nov 07, 2019 -

Germain Lexus of Naples responded

Jenny, Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are overjoyed that JD's efforts met your satisfaction. We are so appreciative of your business, and we look forward to continuing to provide you and your vehicle with our best care in the future.

October 24, 2019

AMAZING! Armando Tovar, the most accommodating and caring sales representative, Martin Audithbin finance, JD Bube in service, and the most incredible vehicle. More

by Frankie1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lu Gani, Armando Tovar, Martin Audath
Oct 29, 2019 -

Germain Lexus of Naples responded

Thanks Frankie! We're so pleased to hear that Armando, Martin, JD, and the whole team were able to make your car buying experience so excellent. It's wonderful to know that all of your needs and expectations were met, and that it was a pleasant, hassle-free experience. We appreciate your business and hope to work with you again in the future.

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