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Germain Mazda West

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.9
298 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle. Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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1345 Automall Parkway

Columbus, OH

43228

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Showing 298 reviews

July 13, 2026

From start to finish, our experience with Germain Mazda was amazing! Phillip, our salesman, was very knowledgeable, yet never pushy or overbearing, and working with the rest of the team was so relaxed and More

by Jcwell5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Buzzelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

Germain Mazda West responded

It’s fantastic to hear that purchasing your Mazda CX-5 was both informative and fun. Our team provided knowledgeable, pressure-free guidance to keep the process relaxed from start to finish. Thank you for choosing us for your new CX-5. Ashley Buzzelli - General Manager - 614-383-4401

July 07, 2026

I would like to thank Mike and the team at Germain Mazda West for taking very good care of me and giving me a really good deal on a 2022 Volkswagen Taos. Great price, great transparency, and great service. More

by OMAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Buzzelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

Germain Mazda West responded

We’re thrilled you enjoyed such a transparent and positive purchase of your 2022 Volkswagen Taos. Thank you for the five-star rating and for recommending our team’s honest pricing and service. We hope you enjoy every drive in your Taos. Ashley Buzzelli - General Manager - 614-383-4401

July 01, 2026

Very professional All staff very professional, knowledgeable and friendly. I will go back. And recommend to others More

by stevemeechancolumbus
Recommend Dealer
Yes
Employees Worked With
Efrain Hidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Hidalgo
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Jul 01, 2026 -

Germain Mazda West responded

It’s wonderful to hear our staff delivered professional, knowledgeable, and friendly service on your Mazda. We appreciate your recommendation and look forward to assisting you again. Ashley Buzzelli - General Manager - 614-383-4401

June 29, 2026

John and team were delightful start to finish even if by the 3rd day they may have been tired of seeing us. A great no pressure experience. More

by LacknerCX50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2026 -

Germain Mazda West responded

Thanks for working with John and our team over those three days. We’re glad our relaxed approach kept everything comfortable and pressure free. Congratulations on your used Mazda CX-50 and enjoy every drive. Ashley Buzzelli - General Manager - 614-383-4401

June 28, 2026

I had a great experience in my 2 visits. I felt no pressure while I made my decision. Once I decided on a vehicle, I was out the door in two hours which for me is a record time. All the staf More

by mdtlsutter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Meszaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2026 -

Germain Mazda West responded

Hello, we’re delighted that both visits felt pressure-free and that you were able to finalize everything so efficiently. It’s wonderful to hear our team provided friendly, informative support throughout your purchase. Enjoy your new Mazda and feel free to reach out if there’s anything else we can assist with. Ashley Buzzelli - General Manager - 614-383-4401

June 28, 2026

Process from 1st communication online to in the door was straightforward and all staff was responsive. John was very personable and easy to work with. More

by dj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Moreland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2026 -

Germain Mazda West responded

Thank you for sharing your experience with us. We’re pleased the steps from initial online contact to your visit were smooth and that John made the process easy. Enjoy your new Mazda CX-50 Hybrid, and please reach out if you have any questions. Ashley Buzzelli - General Manager - 614-383-4401

June 28, 2026

Our salesperson phillip was very nice and talkative. I love the car and it drives nice and seems very reliable. More

by SOPHIARICHARDS22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2026 -

Germain Mazda West responded

We’re thrilled Philip took such good care of you and that your Mazda6 is impressing you with its smooth, reliable drive. Thank you for choosing us for your purchase. Ashley Buzzelli - General Manager - 614-383-4401

June 28, 2026

Great, fast and friendly Everyone was courteous, attentive, and genuinely cared about providing great customer service More

by NELYREYES99
Recommend Dealer
Yes
Employees Worked With
Efrain Hidalgo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Hidalgo
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Jun 28, 2026 -

Germain Mazda West responded

Thank you for the five-star feedback on your Mazda CX-5 service. We’re glad our team, including Efrain, provided fast, friendly, and attentive care. We look forward to assisting you again. Ashley Buzzelli - General Manager - 614-383-4401

June 27, 2026

Very clean, welcoming and everyone was very helpful Was a great atmosphere for me to be in. More

by SILLYLILLEY2015
Recommend Dealer
Yes
Employees Worked With
Nicholas Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Kerr
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Jun 27, 2026 -

Germain Mazda West responded

Thank you for choosing our used Mazda CX-30. We’re glad the clean, welcoming environment and helpful service from Nicholas and the team made you feel comfortable. Enjoy every drive in your Mazda. Ashley Buzzelli - General Manager - 614-383-4401

June 26, 2026

N/A Don't wish to N/A ? ? ?? Okey the work was done good. Wonderful Work More

by adkinsgreg55
Recommend Dealer
Yes
Employees Worked With
Andrew Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Mathias
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Jun 26, 2026 -

Germain Mazda West responded

Thank you for the 5-star rating. We’re pleased the service on your Mazda CX-30 was done well. We look forward to assisting you again. Ashley Buzzelli - General Manager - 614-383-4401

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