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Germain Mazda West
Columbus, OH
178 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 178 reviews
November 01, 2025
We were kept in the loop every step of the way. They provided fair and knowledgeable service. Quick turn around. They provided fair and knowledgeable service. Quick turn around. More
by nickw
Verified Customer
November 01, 2025
Super easy to work with Our sales agent John Bechtel is my favorite agent ever purchasing a car my favorite agent ever purchasing a car More
by SSHURSEY
November 01, 2025
Wonderful customer experience. I loved the video that was sent to me and also the return of my car. I loved the video that was sent to me and also the return of my car. More
by VCOMP77043
October 31, 2025
Professional and very helpful. Willing to do research on extended warranty and take care of the issue that we came for. Ron went above and beyond to help me. Will be back to do fur Willing to do research on extended warranty and take care of the issue that we came for. Ron went above and beyond to help me. Will be back to do further business. More
by ihrig_ron
October 30, 2025
From our moment of arrival until our purchase was completed, we were treated as honored guests to the very nice facility. completed, we were treated as honored guests to the very nice facility. More
by SUZYSCHOFIELD
October 30, 2025
I thought they were kind, helpful, and at the end, fair and reasonable Keep up the good work and reasonable Keep up the good work More
by PRINGS
October 24, 2025
They were very y helpful and really listened to what I wanted in a car wanted in a car More
by STITZLEINSTEVE
October 23, 2025
Germain Mazda is very clean and well organized. I definitely prefer them over The previous Mazda dealership I went to. I definitely prefer them over The previous Mazda dealership I went to. More
by dcspeck
Employees Worked With
October 22, 2025
Great dealership. Friendly staff. This is my second purchase with them within a year after a deer accident and as soon as my previous car was totaled I knew exactly wh Friendly staff. This is my second purchase with them within a year after a deer accident and as soon as my previous car was totaled I knew exactly where I wanted to buy my next car More
by Akmclaud
October 14, 2025
Very nice staff. We bought a used car and it was very clean inside and outside. I would buy from this dealership again. We bought a used car and it was very clean inside and outside. I would buy from this dealership again. More
by SARAJ
Employees Worked With
Other Employees :
Natalie was very quick to respond to my email on a weekend. Very helpful.
