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Germain Mazda West
Columbus, OH
165 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 165 reviews
September 17, 2025
Amazing service ,very professional! I truly feel that everyone that I dealt with really cares about the customer I truly feel that everyone that I dealt with really cares about the customer More
by TIFFBALL00
Verified Customer
September 16, 2025
My experience was solely with the service department staff at Germain Mazda West, who was courteous and friendly: I worked with specifically Ron and Jessica. And they were very attentive to my needs. staff at Germain Mazda West, who was courteous and friendly: I worked with specifically Ron and Jessica. And they were very attentive to my needs. More
by Piano Girl
September 14, 2025
Great team. Quick and easy sales team that seems to push for reasonable deals. Highly recommend! Quick and easy sales team that seems to push for reasonable deals. Highly recommend! More
by DUSTINBAKER33
September 09, 2025
Mazda staff were very helpful and understanding. Skylar helped us pick a great vehicle for our family! We appreciate all of their help and for the experience!! Skylar helped us pick a great vehicle for our family! We appreciate all of their help and for the experience!! More
by EAM_1181
September 07, 2025
September 04, 2025
Had a few issues which were resolved. Great staff including sales service and managers. Exceptional Great staff including sales service and managers. Exceptional More
by LROEDERER1957
August 29, 2025
I dealt with Conor O’Leary. He was amazing! Knowledgeable, customer focused and very easy to work with. He made the process of buying a car easy He was amazing! Knowledgeable, customer focused and very easy to work with. He made the process of buying a car easy More
by Cyndiff
August 27, 2025
Jo was great to work with. Very communicative and willing to help with any questions through the service process. Very communicative and willing to help with any questions through the service process. More
by OGRAGO
August 24, 2025
This is the second vehicle I have purchased from John. I appreciate that both he and Ashley made my most recent trade/purchase simple. From beginning to end, John made my purchase a very pleasant experie I appreciate that both he and Ashley made my most recent trade/purchase simple. From beginning to end, John made my purchase a very pleasant experience. Germain Mazda West is my dealership of choice in Central Ohio. More
by TOM N
August 23, 2025
I had no problems with the customer service here and I liked how the salesman took the time for me try the different vehicles I might be interested in vs. steering me toward one particular vehicle. liked how the salesman took the time for me try the different vehicles I might be interested in vs. steering me toward one particular vehicle. More
by TBUSH001
Employees Worked With
