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Germain Mazda West

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.9
206 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle. Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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1345 Automall Parkway

Columbus, OH

43228

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Showing 206 reviews

December 23, 2025

I always take my car to Germain Mazda for service! It’s always done right the first time and the staff is super friendly! More

by johnely212
Recommend Dealer
Yes
Employees Worked With
Efrain Hidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolie Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2025 -

Germain Mazda West responded

Thank you for trusting our team with your car and for sharing your support, John! We appreciate your business and are looking forward to your next visit! - The Germain Mazda West Team

December 23, 2025

Despite not having an appointment due to an emergency, they were able to squeeze me in and help with my vehicle. 100% Recommend! More

by braidencheatham2001
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jolie Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2025 -

Germain Mazda West responded

We're here to help whenever you need us, Braiden! Thank you for choosing Germain Mazda West and for sharing your support. We hope everything is smooth sailing from here on out, but you know where to find us if anything comes up!

December 22, 2025

They are excellent with communication. They are extremely thorough. I would recommend them to anyone More

by michael.marchiando
Recommend Dealer
Yes
Employees Worked With
Ron Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Pineda
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Dec 23, 2025 -

Germain Mazda West responded

We are grateful to have earned your business, Michael. Thanks for taking the time to leave us a review! - The Germain Mazda West Team

December 18, 2025

Germain Mazda West was a wonderful dealership to shop and purchase a vehicle with! I recommend them to anyone looking for a Mazda. More

by jwherry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2025 -

Germain Mazda West responded

Thank you for the glowing recommendation of Germain Mazda West! We are thrilled to hear you had such a positive experience. Safe travels in your new vehicle!

December 16, 2025

Jo was great! Very nice and helped me through the process. Seamless and easy. Would visit again. More

by chrisprince18
Recommend Dealer
Yes
Employees Worked With
Jolie Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2025 -

Germain Mazda West responded

Thank you so much for the kind words! We’re thrilled to hear Jo made your experience seamless and easy. We truly appreciate your feedback and look forward to welcoming you again soon at Germain Mazda West.

December 15, 2025

We had a fantastic experience from start to finish. The customer service was excellent and incredibly quick—everyone was helpful, responsive, and genuinely cared about making the process easy. Car shop More

by VKeele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phill Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2025 -

Germain Mazda West responded

Thank you for sharing your wonderful feedback with us! We are pleased to hear that our team helped make your experience enjoyable and stress-free. It was a pleasure serving you, and we hope to see you again at Germain Mazda West. Safe travels in your new vehicle!

December 12, 2025

I was very satisfied with the customer service they were polite and very helpful I would definitely recommend them. Thank you More

by dbrh_wtrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jess Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Hidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolie Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Masteller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2025 -

Germain Mazda West responded

We’re so pleased to see your recommendation of Germain Mazda West! Thank you for your support and kind words about our helpful team, we hope to welcome you back again in the future.

December 11, 2025

Excellent group to work with…no pressure. . very helpful.. John Bechtel was a pleasure to work with..paperwork went quickly, professionally…sales very responsive to my questions…would definite More

by windsor3189
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2025 -

Germain Mazda West responded

We are elated to hear that you had such an excellent experience with John and our team, from start to finish! We look forward to serving you again in the future. Thank you for choosing Germain Mazda West!

December 11, 2025

Excellent experience…fair deal…professional…helpful after the deal closed…easy to work with..would use again. More

by LARRY_LANDIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2025 -

Germain Mazda West responded

Thank you, Larry! We appreciate your business and look forward to helping you again at Germain Mazda West.

December 11, 2025

Prompt fast service getting an appointment. Waiting area is very clean and beautiful. The video is great to keep customers informed about what's happening and needs to get fixed. Great experien More

by rjs0165
Recommend Dealer
Yes
Employees Worked With
Jolie Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jolie Carroll
Report | Print
Dec 12, 2025 -

Germain Mazda West responded

Thank you for your encouraging words! The Germain Mazda West team is committed to ensuring a seamless experience from start to finish. We look forward to serving you again!

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