Back

Germain Mazda West

Columbus, OH

4.9
309 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle. Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
Contact Dealership

1345 Automall Parkway

Columbus, OH

43228

Directions

By Type

Showing 309 reviews

September 06, 2026

Mike was great with helping with the final decision for the CX 50 hybrid and Ian was great with finalizing the deal. We would recommend working with both! More

by yvonne.suggs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2026 -

Germain Mazda West responded

Your note about Michael’s guidance during your Mazda CX-50 Hybrid purchase highlights our team’s commitment to personalized support. Knowing that you would recommend working with Michael and Ian means a lot to our team. Ashley Buzzelli - General Manager - 614-383-4401

September 03, 2026

Ashley and Philip were very transparent with us throughout the process and were very helpful with helping us pick the right vehicle that was as close to our budget as possible! More

by Sara E.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Buzzelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Germain Mazda West responded

Knowing that Ashley and Philip’s transparency and guidance throughout the purchase of your new Mazda CX-5 met your expectations is rewarding. Hearing that you found the process helpful and stayed within your budget means a lot to our team. Enjoy every mile in your new CX-5! Ashley Buzzelli - General Manager - 614-383-4401

August 28, 2026

John was very helpful, patient and informative during the whole process. Truly enjoyed our experience! More

by Grace G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Germain Mazda West responded

Our team enjoyed guiding you through the purchase of your new Mazda CX-5. John is pleased he could offer patient, helpful guidance throughout the process. Hearing that you truly enjoyed your experience means a lot to us. Ashley Buzzelli - General Manager - 614-383-4401

August 25, 2026

Jacob was upfront, polite, patient, and knowledgeable. He was easy to work with, and I would feel comfortable recommending him to others. More

by Joe
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ashley Buzzelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Warden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Germain Mazda West responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ashley Buzzelli - General Manager - 614-383-4401

August 21, 2026

I had a great experience. I emailed their team to open a price negotiation and their reply was quick and reasonable. They scheduled me for a test drive which went smoothly a More

by whamilton1221
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler Pollock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Langlois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2026 -

Germain Mazda West responded

Knowing the negotiation process was straightforward and your test drive went smoothly is rewarding. Your praise for Connor’s prompt emails and Skyler’s guidance during your Mazda3 purchase means a lot to us. Ashley Buzzelli - General Manager - 614-383-4401

August 06, 2026

John was so helpful and made my car buying experience easy. Would definitely recommend him to anyone looking to buy a car! More

by NICOLESTUDER444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

Germain Mazda West responded

Hearing that John made your purchase of the new CX-5 effortless means a lot to our team. We appreciate your recommendation to anyone seeking a Mazda. Ashley Buzzelli - General Manager - 614-383-4401

August 06, 2026

John was so helpful and made my car buying experience easy. Would definitely recommend him to anyone looking to buy a car! More

by NICOLESTUDER444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

Germain Mazda West responded

We’re glad the purchase of your Mazda CX-5 felt smooth thanks to John’s assistance. Knowing you’d recommend John to others means a lot to our team. Ashley Buzzelli - General Manager - 614-383-4401

August 02, 2026

They were very helpful. Any issues that popped up, they were prompt about reaching out and resolving any questions or issues I had. Also extremely friendly! More

by TARRAHARRIS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2026 -

Germain Mazda West responded

We’re pleased you found our team helpful and friendly during your used Hyundai Tucson purchase. It’s great to know we responded quickly to your questions and resolved any issues. Thank you for the five-star rating. Ashley Buzzelli - General Manager - 614-383-4401

July 28, 2026

Ron, Sam, Jess and the rest of the team at the service center are the best of the best! I can not say enough amazing things about them. I put a lot of miles on my car for work, so I see them frequently fo More

by chelseanicolehahn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Pollock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2026 -

Germain Mazda West responded

We’re thrilled to hear Ron and Jessica have welcomed you like family at each oil change, and that Skyler made the process of switching to your new Mazda CX-5 so smooth. We appreciate your trust over multiple Mazdas. We look forward to serving you and your husband again soon. Ashley Buzzelli - General Manager - 614-383-4401

July 25, 2026

John was very helpful, and he made the process as smooth as possible. And, he has a great sense of humor. More

by seinamoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Langlois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regan Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2026 -

Germain Mazda West responded

We appreciate your five-star review and are pleased John could make your new Mazda CX-30 purchase smooth and enjoyable. It’s great to hear his sense of humor made a positive impact. Thank you for choosing Mazda and we look forward to seeing you again. Ashley Buzzelli - General Manager - 614-383-4401

1
...