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Germain Mazda West
Columbus, OH
281 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 281 reviews
June 13, 2026
Great Alway get the best service Ron is the best always great service attention to detail great service attention to detail More
by FXDRAGO
Verified Customer
June 13, 2026
Always very polite, explains everything including the video taken of the service dept, invites us to have coffee snacks. video taken of the service dept, invites us to have coffee snacks. More
by Annbuckeye
June 11, 2026
Quick and efficient. Buying a car and the negotiations that go along with it are still one of the hardest parts about being a female Buying a car and the negotiations that go along with it are still one of the hardest parts about being a female More
by JENNIFER.HESSLER
June 07, 2026
Skyler was fantastic and showed me all details of the car during and after the sale. Go Skyler!!! Love my new red Miata!!! during and after the sale. Go Skyler!!! Love my new red Miata!!! More
by CSZALAY
June 07, 2026
Fast and well trained staff. Very nice and friendly staff. Clean and comfortable waiting area. Very nice and friendly staff. Clean and comfortable waiting area. More
by SGTmount
June 06, 2026
The team went above and beyond ro make this an easy, pleasant experience. I've learned this is the case at Germain Lexus and Toyota dealerships but I was pleasantly surprised to have the same e percent pleasant experience. I've learned this is the case at Germain Lexus and Toyota dealerships but I was pleasantly surprised to have the same e percent with the purchase of a non-luxury vehicle. Kudos to this team! More
by PAMELAKAY51
June 01, 2026
Just moved to the area, and this was our first service appointment. Will continue in the future. Excellent job. appointment. Will continue in the future. Excellent job. More
by hutzen
May 31, 2026
John was very nice, polite and helpful. I live an hour and a half away. My issue is with the vehicle. In less than 24hrs my neither turn signal works, my brights don't work, my check engine I live an hour and a half away. My issue is with the vehicle. In less than 24hrs my neither turn signal works, my brights don't work, my check engine light came on today, and my rear drivers break light doesn't work. I've only driven this vehicle 3x since yesterday! More
by TARRAHARRIS1
May 31, 2026
Professional, courteous, friendly transparent Process was seamless and efficient Staff were attentive and respectful. There were no surprises was seamless and efficient Staff were attentive and respectful. There were no surprises More
by MENAPOSO
Employees Worked With
