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Germain Mazda West
Columbus, OH
190 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 189 reviews
November 25, 2025
Great service It was a great experience and the communication was on spot he listened to my diagnosed process and was able to work of that information. He was a great help in this arbitration situa communication was on spot he listened to my diagnosed process and was able to work of that information. He was a great help in this arbitration situation More
by Awaclaw
Verified Customer
November 25, 2025
Salesperson was great at getting the color and kind of car I wanted. He was very understanding with my and my wife's needs and she got a Mazda after me. car I wanted. He was very understanding with my and my wife's needs and she got a Mazda after me. More
by reddevilnj
November 24, 2025
I recently purchased a new CX-9 and Mike was excellent throughout the entire process. He was low-pressure, attentive to details, and followed through on everything he said he would. The experience was smo throughout the entire process. He was low-pressure, attentive to details, and followed through on everything he said he would. The experience was smooth from start to finish. I’d definitely do business here again. More
by AARON@PHAD.COM
November 22, 2025
Checked out where my oil leak was at no cost and than made the decision not to have it fixed because of the expense. made the decision not to have it fixed because of the expense. More
by richardlenyk
November 19, 2025
Excellent and very helpful. Everything was explained clearly and I believe the price was good. Everything was explained clearly and I believe the price was good. More
by YGAYLE4
November 19, 2025
I will absolutely bring my car back for future issues I may encounter. The staff is great! may encounter. The staff is great! More
by Cassi
November 18, 2025
Mike was extremely helpful, very knowledgeable and did not pressurized us into buying, very dedicated Employee, extremely detail and organized I think he needs a 5 star award and reward for the best Emp not pressurized us into buying, very dedicated Employee, extremely detail and organized I think he needs a 5 star award and reward for the best Employee and a raise for his service More
by Liz
Employees Worked With
November 12, 2025
It was the best experience purchasing a car that I have ever had. I was treated very well and I am thrilled with my experience ever had. I was treated very well and I am thrilled with my experience More
by RONISTIFFLER
November 12, 2025
Good and knowledgeable salesman. Didn’t care for the sales manager. Nice showroom, very comfortable Didn’t care for the sales manager. Nice showroom, very comfortable More
by stevepost907
Employees Worked With
November 12, 2025
Very pleased with the car and the people who helped me get the car..couldn't ask for better helh get the car..couldn't ask for better helh More
by MYNUTTYNAN
Employees Worked With
