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Germain Mazda West
Columbus, OH
192 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 192 reviews
November 30, 2025
The dealership was responsive, and having the courtesy car made the car repair not disruptive to my work car made the car repair not disruptive to my work More
by dougxmcclure
Verified Customer
November 26, 2025
Everyone I dealt with was very courteous and very professional. The inspection was very thorough. The services provided were done very well and the facility is very clean. I love the extra touches, l professional. The inspection was very thorough. The services provided were done very well and the facility is very clean. I love the extra touches, like the candy on the dashboard! More
by NYOUSE
November 25, 2025
Great service It was a great experience and the communication was on spot he listened to my diagnosed process and was able to work of that information. He was a great help in this arbitration situa communication was on spot he listened to my diagnosed process and was able to work of that information. He was a great help in this arbitration situation More
by Awaclaw
November 25, 2025
Salesperson was great at getting the color and kind of car I wanted. He was very understanding with my and my wife's needs and she got a Mazda after me. car I wanted. He was very understanding with my and my wife's needs and she got a Mazda after me. More
by reddevilnj
November 25, 2025
The dealership was very nice and accommodating for my family and I, corresponding over the phone prior to our visit and quick to answer any of my questions while in person. I appreciate all of the time w family and I, corresponding over the phone prior to our visit and quick to answer any of my questions while in person. I appreciate all of the time we were given! More
by Calleighem
Employees Worked With
November 24, 2025
I recently purchased a new CX-9 and Mike was excellent throughout the entire process. He was low-pressure, attentive to details, and followed through on everything he said he would. The experience was smo throughout the entire process. He was low-pressure, attentive to details, and followed through on everything he said he would. The experience was smooth from start to finish. I’d definitely do business here again. More
by AARON@PHAD.COM
November 22, 2025
Checked out where my oil leak was at no cost and than made the decision not to have it fixed because of the expense. made the decision not to have it fixed because of the expense. More
by richardlenyk
November 19, 2025
Excellent and very helpful. Everything was explained clearly and I believe the price was good. Everything was explained clearly and I believe the price was good. More
by YGAYLE4
November 19, 2025
I will absolutely bring my car back for future issues I may encounter. The staff is great! may encounter. The staff is great! More
by Cassi
November 18, 2025
Mike was extremely helpful, very knowledgeable and did not pressurized us into buying, very dedicated Employee, extremely detail and organized I think he needs a 5 star award and reward for the best Emp not pressurized us into buying, very dedicated Employee, extremely detail and organized I think he needs a 5 star award and reward for the best Employee and a raise for his service More
by Liz
Employees Worked With
