Germain Mazda West

Mike O’Brien is an amazing and professional salesperson. I had issues with the second key fob and had to make an additional trip to Columbus. The key cutter was not working that day. They made the fob at a I had issues with the second key fob and had to make an additional trip to Columbus. The key cutter was not working that day. They made the fob at another location and personally delivered that fob to me. Mike had promised a full tank of gas the day I drove to Columbus but that didn’t happen. I am expecting reimbursement for that expense. The overall experience was positive and would recommend this dealer! More

This is the first time of buying a Mazda vehicle and we are very happy with it. Our salesperson Mike was extremely good and had answered all of our questions. Everyone we had to speak to was very good. are very happy with it. Our salesperson Mike was extremely good and had answered all of our questions. Everyone we had to speak to was very good. More

Checking in and dropping off my car was super seamless and quick. The technicians that looked over my car were thorough and knowledgeable. and quick. The technicians that looked over my car were thorough and knowledgeable. More

John was great! ! Made the Mazda CX 70 purchase a breeze he explained every thing and more. Gave a great setup of the car before I drove back to Nashville. Highly re ! Made the Mazda CX 70 purchase a breeze he explained every thing and more. Gave a great setup of the car before I drove back to Nashville. Highly recommend Connor too he was my first contact and helped guide me through the initial phase of purchase. Germain was worth the drive to pick up my new Mazda. More

So nice to have great service nowadays as a senior looking for a car with my income and all the help it I s just wonderful I so appreciate it also there should be programs for seniors on a fixed incom looking for a car with my income and all the help it I s just wonderful I so appreciate it also there should be programs for seniors on a fixed income and you know seniors start at age 55 now More

Friendly and personable staff, very professional, overall great experience! I’ve worked with Philip, Eric and Ron, and all the experiences have been excellent great experience! I’ve worked with Philip, Eric and Ron, and all the experiences have been excellent More

Everything was handled properly and ran very smoothly. Excellent service team thank you for all your help. Excellent service team thank you for all your help. More

Great dealership. Fast and efficient. John Bechtel always is awesome. Gets me in for maintenance. Jo is amazing. Keep up the good work!! Thank you. Fast and efficient. John Bechtel always is awesome. Gets me in for maintenance. Jo is amazing. Keep up the good work!! Thank you. More

John Bectel was awesome! Very knowledgeable friendly and patient. I will always ask for John when we get our next Mazda. Very knowledgeable friendly and patient. I will always ask for John when we get our next Mazda. More

I worked with Philip back in October 2024 on a deal for a used CX-5. He worked diligently to make the deal happen, even staying after the dealership had closed. I was treated with dignity and respect even, w used CX-5. He worked diligently to make the deal happen, even staying after the dealership had closed. I was treated with dignity and respect even, when negotiating the price. My CX-5 is still going strong, and I plan on coming back when I’m ready to shop for a new vehicle. More