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Germain Mazda West
Columbus, OH
170 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 170 reviews
September 07, 2025
September 04, 2025
Had a few issues which were resolved. Great staff including sales service and managers. Exceptional Great staff including sales service and managers. Exceptional More
by LROEDERER1957
Verified CustomerAugust 29, 2025
I dealt with Conor O’Leary. He was amazing! Knowledgeable, customer focused and very easy to work with. He made the process of buying a car easy He was amazing! Knowledgeable, customer focused and very easy to work with. He made the process of buying a car easy More
by Cyndiff
August 27, 2025
Jo was great to work with. Very communicative and willing to help with any questions through the service process. Very communicative and willing to help with any questions through the service process. More
by OGRAGO
August 24, 2025
This is the second vehicle I have purchased from John. I appreciate that both he and Ashley made my most recent trade/purchase simple. From beginning to end, John made my purchase a very pleasant experie I appreciate that both he and Ashley made my most recent trade/purchase simple. From beginning to end, John made my purchase a very pleasant experience. Germain Mazda West is my dealership of choice in Central Ohio. More
by TOM N
August 23, 2025
I had no problems with the customer service here and I liked how the salesman took the time for me try the different vehicles I might be interested in vs. steering me toward one particular vehicle. liked how the salesman took the time for me try the different vehicles I might be interested in vs. steering me toward one particular vehicle. More
by TBUSH001
Employees Worked With
August 16, 2025
Dealership as a while was great to work with. Sales and finance went above and beyond. Sales and finance went above and beyond. More
by JUSTIN
August 14, 2025
My best experience with Mazda was dealing with the service center at Mazda West, and Ron, along with his team. service center at Mazda West, and Ron, along with his team. More
by Erich
August 13, 2025
My experience with Philip was excellent. He was friendly, knowledgeable, and made the whole process easy. I appreciated that he wasn’t pushy and took the time to answer all my questions. I’d He was friendly, knowledgeable, and made the whole process easy. I appreciated that he wasn’t pushy and took the time to answer all my questions. I’d highly recommend him to anyone looking for a car. More
by NETTIGER
August 12, 2025
Everyone was very friendly and helpful. They did everything they could do ensure we got the deal we wanted. They did everything they could do ensure we got the deal we wanted. More
by JEREMYSMITH269
