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Germain Toyota of Columbus
Columbus, OH
2,788 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,788 reviews
April 01, 2020
Beware the Finance Manager We were railroaded into getting a Toyota Credit Card to pay our downpayment and first month payment. We were assured it would not affect our credit ra We were railroaded into getting a Toyota Credit Card to pay our downpayment and first month payment. We were assured it would not affect our credit rating, etc. We wanted to pay cash but the finance guy, Asher Puri, literally forced the credit card on my wife. Our credit score went down almost 25 points on account of it . I would definitely say to watch out for the high pressure tactics of their finance people. If we do business with them again I will never deal with Asher again and may not do business at all if he is still employed with them. More
by woodwright45
April 01, 2020
Friendly and helpful Greg Coby was awesome. Highly recommended. Easy transaction. I sold my 2017 Toyota Prius to the dealership and Greg was great. Thank you very much. Greg Coby was awesome. Highly recommended. Easy transaction. I sold my 2017 Toyota Prius to the dealership and Greg was great. Thank you very much. More
by MIKEGERSPER
Verified CustomerEmployees Worked With
Greg Coby
April 01, 2020
Great customer service and quick repair. Issue with battery was explained well. Toyota Care call and website was really easy to use and response was timely. battery was explained well. Toyota Care call and website was really easy to use and response was timely. More
by snowden_silvermoon
Employees Worked With
Joe Mathias
March 31, 2020
Aron was very professional polite on pointExcellent Aron was very professional polite on point Excellent service which was very pleasing to me as the owner. The car was done in within the two hour time Aron was very professional polite on point Excellent service which was very pleasing to me as the owner. The car was done in within the two hour time frame also as I waited. More
by earnhardt451
Employees Worked With
Aaron Goodman
March 31, 2020
always excellent if I did not like the dealership I wouldn't go back but they always work with me and always willing to work to see if there is a problem if I did not like the dealership I wouldn't go back but they always work with me and always willing to work to see if there is a problem More
by RANDELLHAMILTON
Employees Worked With
Rich Newsome
March 27, 2020
Excellent sales experience. Great communication and they got the vehicle for me that I wanted. A huge thanks to Omar. Highly recommend and will be back. got the vehicle for me that I wanted. A huge thanks to Omar. Highly recommend and will be back. More
by J. Umstot
Employees Worked With
Omar Jackson
March 27, 2020
Professional Dealership From my initial contact with Luci Green everything went smoothly. All questions were answered promptly and the final work for purchasing the vehicle From my initial contact with Luci Green everything went smoothly. All questions were answered promptly and the final work for purchasing the vehicle went quickly. Tom Lombardo in the Finance Department was very informative and patient during the process of completing the paperwork. Thank You for your help and a job well done. More
by Rick
March 26, 2020
I have bought 8 vehicles from Germain and every time I got a deal that no other dealer could beat. The finance process was always smooth and quick. got a deal that no other dealer could beat. The finance process was always smooth and quick. More
by Mark
March 26, 2020
Always smooth and pain free from sales through finance. Every person involved in sales, management, and finance had everything In order and made the entire process very easy. Every person involved in sales, management, and finance had everything In order and made the entire process very easy. More
by Mark
March 25, 2020
Toyota Recall Efficient, explained paperwork. I was in for a recall of air bags. I was seen at the appt time, and other services were performed as well. Efficient, explained paperwork. I was in for a recall of air bags. I was seen at the appt time, and other services were performed as well. More
by LINDAHMEISNER
Employees Worked With
With the 6 ft distance I didn't notice names as well as usual. But I'm sure it's in the records.
