Germain Toyota of Columbus
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Love my new car, but the process was painful..." Have had numerous transactions with Germain Toyota in 20+ years. Have been uneasy with this one, but just hope that the trust I put in them in the pas Have had numerous transactions with Germain Toyota in 20+ years. Have been uneasy with this one, but just hope that the trust I put in them in the past eventually pays off. I arrived at the dealership for an appointment with Buddy. When I got there, Omar said he would be taking care of me. Everyone I dealt with was very nice, but the follow-through was terrible. The finance manager came to me to complete paperwork before I had even seen the car. So, Omar walked me out to see it. When all ppwk was completed, I was taken to my waiting car. I had never been in it. No test drive. No one went over any of the features of the car. Granted, I have had several corollas, but they are all different. I truly felt like I was an imposition. Buddy was fantastic. Due to illness I had to reschedule several appointments with him. I was given two keys. One was only for Ihey ignition. No lock/unlock features. I asked about another one. What use is an ignition key if you can't get into the car? I was told I would need to buy another one. Omar would check on the price. I haven't heard back from him. My mother will periodically drive my car so I would like her to have a key that will allow her access to the car. I really don't think that is asking too much. More
I notice right off it was very clean and our salesman was waiting out front for us as we text him we where about to arrive. Cody Close was very friendly and very professional unlike the sales manager we had waiting out front for us as we text him we where about to arrive. Cody Close was very friendly and very professional unlike the sales manager we had the displeasure to deal with. All other folks working there that we ran across where friendly and spoke to us. Tom Lombardo was a pleasureto work with. More
Amazing Service! Kaleb was so easy to work with, he listened to what I have to say, and focused on it. This is my first time purchasing a vehicle from Germain Toyota and I must say, this salesperson ma listened to what I have to say, and focused on it. This is my first time purchasing a vehicle from Germain Toyota and I must say, this salesperson made the experience so smooth with his professionalism, simplicity, and pleasantness. Thank you so much! More
Disappointing Auto Body Service. Would not recommend Auto Body Department. Received and accepted estimate for service not covered under warranty. Received call work was completed and Would not recommend Auto Body Department. Received and accepted estimate for service not covered under warranty. Received call work was completed and returned for pickup. Was surprised that the same noise was there and had a further wait. What happened.??? More
Jared was a pleasure to work with. He is knowledgeable about The Toyota product and went out of his way to make sure that all of my questions were answered. I would buy from him again. about The Toyota product and went out of his way to make sure that all of my questions were answered. I would buy from him again. More
Everyone at Germain Toyota that I have had contact with have been very professional and nice people. Have always been satisfied with the service. Buying the Camry in the first place was easy, because they have been very professional and nice people. Have always been satisfied with the service. Buying the Camry in the first place was easy, because they have some agreement with my credit union the paperwork was sent Tru quickly. More
Awesome customer service!!! The Toyota Service Awesome customer service!!! The Toyota Service department Quickly resolved a reoccurring issue that I had with my daughters car. The service d Awesome customer service!!! The Toyota Service department Quickly resolved a reoccurring issue that I had with my daughters car. The service during my ordeal was top notch. I could not have expect a better outcome. More
Nice dealership. Clean. Always greet you as soon as you come in. The only issue I have after my scheduled service is that they change settings on my dashboard and I don’t realize it till I am driving and t come in. The only issue I have after my scheduled service is that they change settings on my dashboard and I don’t realize it till I am driving and then I don’t like to be distracted to change them back. More
Started out undecided on the typeOf car i wanted. Talked Started out undecided on the type Of car i wanted. Talked to Kaleb for a while and he helped me chose the perfect car for me. Kaleb was on time to my Started out undecided on the type Of car i wanted. Talked to Kaleb for a while and he helped me chose the perfect car for me. Kaleb was on time to my appointment and got everything handled in a timely manner. Great service if i need another car in the future i hope he is still there. More