Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Toyota of Columbus
Columbus, OH
2,772 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,772 reviews
February 11, 2020
Very friendly and incredibly fast! The service provider greeted me and helped me as soon as she became available. I was in and out in less than an hour. Excellent service! greeted me and helped me as soon as she became available. I was in and out in less than an hour. Excellent service! More
by KYM.TAYLOR90
Verified CustomerEmployees Worked With
February 10, 2020
I would recommend seeing Jason G. to anyone looking to buy a car. He was more than accommodating and I felt he was very honest and straight forward. He has a great, friendly personality too. Demetrius in buy a car. He was more than accommodating and I felt he was very honest and straight forward. He has a great, friendly personality too. Demetrius in finance got us a great deal too and was a huge help in getting us approved. More
by R.D.
February 10, 2020
My Wife and I brought our cars in together. The service representative was very courteous, made prudent recommendations and the service was conducted very efficiently. Thanks representative was very courteous, made prudent recommendations and the service was conducted very efficiently. Thanks More
by ROB.SAUNDERS
Employees Worked With
Mark Pastre
February 10, 2020
Great service, got my car right in for its 5,000 mile service. Bought there and serviced there for a reason! Great business to work with! service. Bought there and serviced there for a reason! Great business to work with! More
by JEFF.HAZELBAKER
February 10, 2020
Chris is always informative and helpful when I need to schedule service -he’s also honest in his explanations about the status of my vehicle. schedule service -he’s also honest in his explanations about the status of my vehicle. More
by 67goat
Employees Worked With
February 10, 2020
Great service department Chris Curtis is great to work with him great excellent service always great to see him always polite with all the customers with him great excellent service always great to see him always polite with all the customers More
by ANTON19_66
Employees Worked With
February 06, 2020
Excellent customer service. Great leadership and information all around. I wouldn’t come back and spend with you all if you left the company. Can wait to come back information all around. I wouldn’t come back and spend with you all if you left the company. Can wait to come back More
by KARL_QUIANA
February 06, 2020
I just want to say thank you to Toyota for being a huge help. I hope to do further business in the future. Thank you all help. I hope to do further business in the future. Thank you all More
by Keithherrin2017
February 06, 2020
In and out In for an oil change. Took about 45 minutes and I was on my way. Got a coupon for oil change, usually try to wait and use those to save. In for an oil change. Took about 45 minutes and I was on my way. Got a coupon for oil change, usually try to wait and use those to save. More
by TDEISTCHLE
Employees Worked With
Mark Pastre
