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Germain Toyota of Columbus
Columbus, OH
2,692 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,692 reviews
January 10, 2020
I've been part of the Germain family for many years and I've brought others into the family as well. Their Sales Consultants (especially Amanda Lobach) and Service Advisors (especially Chris) are the best. I've brought others into the family as well. Their Sales Consultants (especially Amanda Lobach) and Service Advisors (especially Chris) are the best. They are friends and family, not just someone I take my vehicles to for service and buy my cars from. Germain always takes care of their own and I value that greatly. More
by I Am Judah Hout
Verified Customer
Helpful January 09, 2020
This dealership was absolutely fantastic from start to finish. They repaired a paint issue on my Corolla and the coat now looks good as new. They provided me with an excellent rental throughout the entire finish. They repaired a paint issue on my Corolla and the coat now looks good as new. They provided me with an excellent rental throughout the entire process and every employee I spoke with was courteous and helpful. I highly recommend Germain Toyota of Columbus. More
by Satisfied Customer
January 08, 2020
Very accommodating.....and easy to work with. I still do not like not getting the “best” deal from the beginning but I realize it’s all part of the sales game! not like not getting the “best” deal from the beginning but I realize it’s all part of the sales game! More
by CAREYANDSHEILA
Employees Worked With
Tyler Carr, Rod Smith
January 08, 2020
Service appointments have been very easy to schedule and on time delivery of serviced vehicle. No attempts to try and up sell services not needed. on time delivery of serviced vehicle. No attempts to try and up sell services not needed. More
by KMOROI
Employees Worked With
Shawntiah Carter, Aaron Goodman
January 08, 2020
Excellent staff and excellent service! So easy to schedule services online. I never feel hassled for extras I don't need. Highly recommend this facility! schedule services online. I never feel hassled for extras I don't need. Highly recommend this facility! More
by Emkier09
Employees Worked With
January 06, 2020
Tanesha was so kind and helpful. I didn't feel pressured at all to buy anything like I was worried about. Instead she informed me about the car and answered any questions I had. I had brought my 4 year old at all to buy anything like I was worried about. Instead she informed me about the car and answered any questions I had. I had brought my 4 year old with me and she was so kind to her and was willing to help entertain. I have already recommended her to several people. More
by Mollycrtr
January 06, 2020
I bought this car because I loved it but primarily because of Tanesha. She made the buying and negotiating process so easy. Very, very professional, courteous, knowledgeable and patient. Highly rec because of Tanesha. She made the buying and negotiating process so easy. Very, very professional, courteous, knowledgeable and patient. Highly recommended. The used car department was quite active, warm and inviting. All the sales rep were so friendly and welcoming. Sales manager was also excellent. I highly recommend Tanesha and the entire team! More
by Penny
January 03, 2020
Luci Green and Asher Puri are the best! Luci found the exact sienna that I had built on the Toyota web sight and had it for me in 2 days, another dealer told me that it would have to be buil Luci found the exact sienna that I had built on the Toyota web sight and had it for me in 2 days, another dealer told me that it would have to be built and it would take 2-3 months. Then Asher made the whole deal come together with outstanding finance plan. Could not have been a better experience More
by Brent
January 03, 2020
First service experience at Germain Toyota Friendly. Helpful. Honest. Nice waiting area. All in all my initial Service experience at Germain Toyota was decidedly positive. I would recommen Friendly. Helpful. Honest. Nice waiting area. All in all my initial Service experience at Germain Toyota was decidedly positive. I would recommend to friends and I will return for service. More
by Johngabrielli
Employees Worked With
Joe Mathias
January 02, 2020
5000 mile maintenance The scheduling staff got me in right away. The receiving staff got me set up right away. The service was completed right away (30 minutes). I will uti The scheduling staff got me in right away. The receiving staff got me set up right away. The service was completed right away (30 minutes). I will utilize Germaine again! More
by TOE3200
Employees Worked With
