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Germain Toyota of Columbus
Columbus, OH
2,784 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,784 reviews
September 27, 2019
Very friendly Very nice place to deal with and my sale lady was very nice her name was Lucy green so if you what new or use vehicle give her a call Very nice place to deal with and my sale lady was very nice her name was Lucy green so if you what new or use vehicle give her a call More
by Tom
Employees Worked With
September 26, 2019
car sales They had great customer service. my sales person was very knowledgeable about the vehicle i purchased.it was an overall good experience ! I would hi They had great customer service. my sales person was very knowledgeable about the vehicle i purchased.it was an overall good experience ! I would highly recommend this dealer to friends and family. More
by jerry
Employees Worked With
September 25, 2019
Used Subaru Purchase I wanted a Subaru Crosstrek and they had one. I wanted to have it checked out by my mechanic and that was no problem. 2018 Cool Charcoal Grey or lig I wanted a Subaru Crosstrek and they had one. I wanted to have it checked out by my mechanic and that was no problem. 2018 Cool Charcoal Grey or light blue :-) Crosstrek. I love it. Luci Greene was great. More
by julrunner
Employees Worked With
September 25, 2019
Buying new car Great experience buying new car. Right place to get new car. I feel so comfortable buying car great help nice people. One of the recommended dealershi Great experience buying new car. Right place to get new car. I feel so comfortable buying car great help nice people. One of the recommended dealership. More
by Ram
September 25, 2019
Very efficient and knowledgeable Was treated with great care and respect right when I walked in. Everything was prepared in a timely manner and wasn’t much wait time. Highly recommend Was treated with great care and respect right when I walked in. Everything was prepared in a timely manner and wasn’t much wait time. Highly recommend. More
by Elflein65
Employees Worked With
September 23, 2019
Pleasure Cody was my salesman, everything went very smooth. The dealership was very fare on pricing my trade in. I will look to do my car shopping again with G Cody was my salesman, everything went very smooth. The dealership was very fare on pricing my trade in. I will look to do my car shopping again with Germain Toyota in the future. More
by Rich D
Employees Worked With
Cody Close
September 23, 2019
Great experience Tanesha and the rest of the staff that I dealt with were great to work with. I came in at the end of the day to purchase a car, she was very pleasant Tanesha and the rest of the staff that I dealt with were great to work with. I came in at the end of the day to purchase a car, she was very pleasant to work with. Overall I can say it was a good experience. Thanks! More
by Michgree
Employees Worked With
Luke Eastwood, Tanesha Dixon
September 20, 2019
Terrible experience. I'll never go back. Just bought a used 4Runner and was looking for a dealer to service. Took it in for the airbag recall. Scheduling and service was as expected, until I Just bought a used 4Runner and was looking for a dealer to service. Took it in for the airbag recall. Scheduling and service was as expected, until I picked up my vehicle. The technician left my truck filthy. There were dark grimy smudges all over the dash and front window, as well as dirt ground into both driver and passenger entries. I had to scrub multiple times to get everything clean. Then come the barrage of emails wanting a review and to set up more appointments. I completed the review honestly and explained how dissatisfied I was with the service. I was immediately contacted by the Service Manager, Billy Blanton via phone call. He did apologize and asked me to call him to discuss. I returned the call an hour later and never heard back from him again. Very disappointing experience all the way around. More
by Joel Chaney
Employees Worked With
Billy Blanton
September 18, 2019
A++ Experience AJ was extremely knowledgeable and a breeze to work with. My new Toyota Tacoma is a beauty, and unlike some places, it feels great to buy from people AJ was extremely knowledgeable and a breeze to work with. My new Toyota Tacoma is a beauty, and unlike some places, it feels great to buy from people who truly appreciate your business. Can’t recommend AJ and Germain enough. More
by jb81
Employees Worked With
September 18, 2019
Excelente!!! Traded both my cars and got new ones in matter of hours.!!! Excellent service from Aj Casting and Tom Lombardo great working with those two. I recomme Traded both my cars and got new ones in matter of hours.!!! Excellent service from Aj Casting and Tom Lombardo great working with those two. I recommend AJ anytime someone is looking for a new Toyota More
by Alvarez1
