Germain Toyota of Columbus

Excellent Customer Service I scheduled an appointment to test drive a car before I made my final decision. I met with Jason and he was able to answer all of my questions and pro I scheduled an appointment to test drive a car before I made my final decision. I met with Jason and he was able to answer all of my questions and provided a pleasant customer experience. There are no more words to explain what a great job everyone here did. The entire crew was awesome and very knowledgeable. I would buy again! More

Sales Had good service threw the sales associate did take a.little long waiting to sign paper work. Would recommend to friends of coworkers good selection o Had good service threw the sales associate did take a.little long waiting to sign paper work. Would recommend to friends of coworkers good selection of cars and trucks More

As easy as buying a vehicle can bw I found a Tundra listed online that I wanted to buy. Called the dealer and spoke to a sales associate who took my information, called me back in less I found a Tundra listed online that I wanted to buy. Called the dealer and spoke to a sales associate who took my information, called me back in less than 30 minutes with all the financing ready to go. I picked up the truck that evening. Easiest car buying experience I’ve ever had! More

Salesman was very accommodating. I will definitely recommend Germaine Toyota. I was concerned how the car rode on freeway. Car was sent to shop for wheel balance and issue was resol I will definitely recommend Germaine Toyota. I was concerned how the car rode on freeway. Car was sent to shop for wheel balance and issue was resolved. More

Excellent sales rep she went above and beyond to help! This was my fourth vehicle purchased at your dealership great service. Good people there keep up the goo sales rep she went above and beyond to help! This was my fourth vehicle purchased at your dealership great service. Good people there keep up the good work and I will be back for another vehicle. More

Long story short, Ty made this experience amazing. Ty respected our boundaries and didn’t push anything on us til we were ready. Our first visit with him, not once did he push us into a numbers conversat respected our boundaries and didn’t push anything on us til we were ready. Our first visit with him, not once did he push us into a numbers conversation or try to make the sale. He just gave us our privacy on a private test drive and asked what our intentions and timeline were. From there, he worked his magic and got another car with a specific color we were interested in to the Germain lot. He had it there just in time for our following appt and even sent us the spec sheet directly beforehand. We ended up purchasing the vehicle in question. If it weren’t for Ty working with us, I believe we would’ve gone to another lot for our purchase. 5+ stars More

Purchase of 2017 Nissan Leaf Tanesha called me shortly after I emailed Germain about a Nissan Leaf they had. She was personable on the phone and said we could see car the next mo Tanesha called me shortly after I emailed Germain about a Nissan Leaf they had. She was personable on the phone and said we could see car the next morning. She was quite knowledgeable about the Leaf. I drove the car and decided to buy it if the price on my trade-in could be reached. With Tanesha's help it happened so all looked good. We would drive the Leaf home that afternoon. This electric only car was very low on charge when I test drove it. She said they would charge it enough to get us home (65 miles). Hard to believe but Germain Toyota has no Fast Chargers! Their chargers were taking too many hours to charge car. After an hour or two, Tanesha recommended that we go to Ricart Nissan. With low charge on battery, we did just make to Ricart Nissan. After an hour there, we had sufficient charge to get us home. In summary, Tanesha was very easy and pleasant to work with. Germain Toyota gave me a good deal on car I purchased. However, they need to acquire Quick/Fast chargers if they plan to sell either Electric or Plug-in Hybrid vehicles. More

Great Place To Get Your New Ride! It's been 16 years since we purchased or leased a new car and like many were apprehensive with both the legend and reality of the process. We were los It's been 16 years since we purchased or leased a new car and like many were apprehensive with both the legend and reality of the process. We were losing my wife's Lexus which was her baby and it was going to be a hard decision for both of us. We started out with the dealership right next to Germain but they simply reinforced our greatest fears. They really did not have a clue. Entering Germain, we were greeted warmly by Tyrique. He asked all the right questions, had the right answers and worked very hard to find us something we would enjoy. The whole process was easy to understand and the entire team including Demetrius and Lincoln went above and beyond to make this work for us. We love it when you have a partner on a decision like this and Germain had our backs. Thanks to the entire crew! Sherry & Bill Harman More

We came in to purchase a car after our other vehicle was totaled. No pressure sales. Listened to what we wanted, what we needed, and answered our questions. They worked with us and gave us a good deal. Than totaled. No pressure sales. Listened to what we wanted, what we needed, and answered our questions. They worked with us and gave us a good deal. Thank you AJ, Tom, and John Woody. More

Was just in purchased a used 2016 Highlander, was the easiest process ever. Everyone was extremely helpful and answered all my questions. Will recommend to everyone. easiest process ever. Everyone was extremely helpful and answered all my questions. Will recommend to everyone. More