Germain Toyota of Columbus

Great Experience, very helpful and knowledgeable Very helpful and insightful, made the process quick and easy. Strongly recommended to anyone, working with AJ was a first class experience! Thrilled w Very helpful and insightful, made the process quick and easy. Strongly recommended to anyone, working with AJ was a first class experience! Thrilled with my new vehicle. More

Amazing The staff was extremely knowledgeable, polite and patient. They showed me multiple cars and explained each one thoroughly until I found the vehicle The staff was extremely knowledgeable, polite and patient. They showed me multiple cars and explained each one thoroughly until I found the vehicle I wanted. More

Satisfied Custoomer Always a positive experience. I will continue to use there service for my 2014 Prius. Close by and convient to my home. Easy to get and appointment. Always a positive experience. I will continue to use there service for my 2014 Prius. Close by and convient to my home. Easy to get and appointment. More

Car Purchase We were greeted not harassed; test drove and no hassle to purchase. Wonderful service throughout the full process. Thank you Jason for such wonderful We were greeted not harassed; test drove and no hassle to purchase. Wonderful service throughout the full process. Thank you Jason for such wonderful service. More

Top Notch Customer Service This was our 2nd time purchasing a vehicle from Germain Toyota and the customer service was top notch!! Our previous purchase was a Toyota Highlander This was our 2nd time purchasing a vehicle from Germain Toyota and the customer service was top notch!! Our previous purchase was a Toyota Highlander and it was the best vehicle we have ever owned...We purchased another Highlander and look forward to the same satisfaction in driving our new one!! From the first person we spoke with until the last one that reviewed everything about our new vehicle we couldn’t have asked for a better experience!! We will definitely be back!! More

Never In My Wildest Dreams! Never in my wildest dreams did I think buying a car would be this easy when it hasn't been before. Germain Toyota, thank you. Tanesha Dixon, you handl Never in my wildest dreams did I think buying a car would be this easy when it hasn't been before. Germain Toyota, thank you. Tanesha Dixon, you handle your business! All I had to do was come in and sign the papers. Having videos of the available cars make it so easy for people like me who are busy. So my advice to anyone who is shopping for a good used automobile ; Don't hesitate...go straight to Germain Toyota and ask to see Tanisha Dixon...She will get the job done right. Thank you Tanesha Dixon, I absolutely love my 2013 Toyota Camry! Judy A. Dyer More

Went the extra mile...literally My girlfriend and I drove nearly 2hrs from Wadsworth, OH in the rain to look at a 2012 Honda Ridgeline. Tanesha had it pulled inside so we could look My girlfriend and I drove nearly 2hrs from Wadsworth, OH in the rain to look at a 2012 Honda Ridgeline. Tanesha had it pulled inside so we could look at it without standing in the downpour. The price negotiation was painless. I noticed a screw in a tire on the truck but being Saturday evening and nearly closing time, all the technicians were gone. Tanesha assured me the tire would be fixed on Monday and then the vehicle could be delivered to my home on Tuesday. Tanesha stayed after the dealer closed for the night to make sure I got through financing smoothly. Asher Puri, also stayed late to get my paperwork complete. I have purchased over a dozen vehicles at various dealers and this was the fastest I have ever gotten paperwork signed. Asher moved through the paperwork seamlessly all while telling us stories about his family and his office decor. The conversation and interaction with Tanesha and Asher was refreshing and worth the 4hrs in a car on a Saturday night. On Tuesday, the Ridgeline was delivered to my home, 2hrs away, as promised. More

Bought a new car I had a great experience buying a Toyota. They worked with me to make me feel comfortable, and also good about my purchase. Couldn’t ask for more. I had a great experience buying a Toyota. They worked with me to make me feel comfortable, and also good about my purchase. Couldn’t ask for more. More

Service Center I have always been promptly received and had friendly service reps who give clear explanation of work that was to be completed or needed. Thank you G I have always been promptly received and had friendly service reps who give clear explanation of work that was to be completed or needed. Thank you Germain Toyota of Columbus! More

Wait is too long and pricey! Wait is too long! No formal communication. Not sure if their short staff or not but it’s always same boring customer service. I get their busy but no Wait is too long! No formal communication. Not sure if their short staff or not but it’s always same boring customer service. I get their busy but no formal communication on how long it will take. Illinois at least update you on what’s going on. Lastly, an oil change that cost $80+? Seriously? We bought the car there and normally oil change typically runs about $40-$60 and yes depends on type of oil. Why $80+???? More