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Germain Toyota of Columbus
Columbus, OH
2,693 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,693 reviews
February 26, 2019
Great service, personal professional Great service, very professional, courteous and very handy. Communicate well and engage with customer. Cody Close is a great ambassador of the Germa Great service, very professional, courteous and very handy. Communicate well and engage with customer. Cody Close is a great ambassador of the Germain Toyota. Will definitely recommend him More
by DIAGNEMODOU96
Verified CustomerEmployees Worked With
Cody Close
Helpful February 26, 2019
Service Tracy always provides outstanding customer service whenever I bring my car in for service. She always takes the necessary time to listen and to answer Tracy always provides outstanding customer service whenever I bring my car in for service. She always takes the necessary time to listen and to answer all of my questions.Thank you Tracy. More
by CARLAH4YOU
Employees Worked With
Tracy Goleman
February 26, 2019
That service writer was GREAT The guy knew all about my car. He knew the in and out of it. I could have asked for a more knowledgeable individual. Teresa the lane manager also did The guy knew all about my car. He knew the in and out of it. I could have asked for a more knowledgeable individual. Teresa the lane manager also did a great job. She help when Chuck was busy. Great team effort. More
by CHUCKHESSEL88
February 26, 2019
Always excellent 3 cars later From the time you make the appt to greeting and check in—-to the summary by your assigned agent——always pleasant and polite. I call it A + service From the time you make the appt to greeting and check in—-to the summary by your assigned agent——always pleasant and polite. I call it A + service More
by EASTSYC272
Employees Worked With
Linda Edwards
February 26, 2019
5000 mile Maintenance Chuck provided awesome customer service. There was a bit of an extended wait time for a minor repair and Chuck let me know they were having an issue Chuck provided awesome customer service. There was a bit of an extended wait time for a minor repair and Chuck let me know they were having an issue with the repair and it was taking a bit longer than expected. He stated he wanted me to know I was NOT forgotten. I appreciated him letting me know instead of sitting and wondering. More
by MOONLADY
Employees Worked With
Chuck Hessel
February 26, 2019
Great customer service As I always do when I come in for service I received superior customer service. Chuck really knows how to treat customers. He really knows his stuff! As I always do when I come in for service I received superior customer service. Chuck really knows how to treat customers. He really knows his stuff! My wait time was what he told me it would be. It’s always a pleasure to come to Germain. More
by Mommers68
Employees Worked With
Chuck Hessel
February 26, 2019
Great service department Chuck was excellent to work with. Wait time for the service was reasonable. While we were waiting there were at least three people that asked if they Chuck was excellent to work with. Wait time for the service was reasonable. While we were waiting there were at least three people that asked if they could help us. Staff friendly and respectful. More
by BIRISHI
Employees Worked With
Chuck Hessel
February 26, 2019
Tracy was very friendly. Friendly and my service was finished before the time she said. Tracy even told me Happy Birthday since my appointment was on my actual birthday. Friendly and my service was finished before the time she said. Tracy even told me Happy Birthday since my appointment was on my actual birthday. More
by JODIMC2
Employees Worked With
Tracy Goleman
February 26, 2019
Lisa was very helpful. She explained everything that was to Lisa was very helpful and explained everything that was going to be performed on my car. She was very pleasant and professional. She explained every s Lisa was very helpful and explained everything that was going to be performed on my car. She was very pleasant and professional. She explained every service that was performed and reviewed the results with me. More
by LotBARBARAPHIPPS52
Employees Worked With
Lisa Marasek
February 26, 2019
It was all good. Everyone was very helpful. The waiting area worked out well for me since I had an unexpected conference call. I was able to receive the call and they Everyone was very helpful. The waiting area worked out well for me since I had an unexpected conference call. I was able to receive the call and they let me stay as long as I needed. The work on my car was finished before my phone call. More
by HERBTALABERE
Employees Worked With
Lisa Marasek
