Back

Germain Toyota of Columbus

Columbus, OH

4.5
2,692 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
Contact Dealership

5711 Scarborough Blvd

Columbus, OH

43232

Directions

By Type

Showing 2,692 reviews

February 22, 2019

Perfect Fit In town for the day and needed service maintenance on my Rav 4. Called them between doctor appointments and they got me scheduled.. I was in and out More

by Carol C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.Berner. Technician, Tracy Goleman, Billy Blanton
Feb 25, 2019 -

Germain Toyota of Columbus responded

We truly appreciate your business and were happy to have been able to assist you and meet your expectations. See you next visit. Best Regards, Rich Newsome General Manager

February 21, 2019

Toyota Camry 2009 burning oil My 2009 Toyota Camry is brining more than a quart of oil every 1000 miles. I took the car to the dealership for Oil Consumption Test twice and both ti More

by sam
Customer Service
Recommend Dealer
No
Employees Worked With
unknown
Feb 25, 2019 -

Germain Toyota of Columbus responded

We are sorry to learn of your dissatisfaction with our team and dealership. Our Service Manager Billy Blanton will be happy to speak with you about your concern and discuss the options available to you. Please give Billy a call at 614-383-5215 at your earliest convenience. Best Regards, Rich Newsome General Manager

February 20, 2019

Cody Close We were in the market for a good used vehicle, and had been shopping for some time. Cody Close was our sales person, and he made our experience an enj More

by Scott/Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Close
Feb 25, 2019 -

Germain Toyota of Columbus responded

Thank you for taking the time to share Cody's commitment to customer satisfaction. We are happy to know you were pleased with your overall experience. Best Regards, Rich Newsome General Manager

February 18, 2019

Great salesman Hi. I recently purchased a used Ford Flex from Germain Toyota. Salesman Jason Gregory was great. Zero pressure. He made such the entire process was qu More

by Columbusman12345
Recommend Dealer
Yes
Employees Worked With
Jason Gregory
Feb 19, 2019 -

Germain Toyota of Columbus responded

Thank you for leaving Jason this awesome review. We are pleased to know that he provided you with a pressure-free and efficient visit. Best Regards, Rich Newsome General Manager

February 16, 2019

Amazing Wonderful experience with omar just went in to get info not expecting to be able to purchase the vehicle yet omar found a way to make it happen More

by Kgordon17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson
Feb 20, 2019 -

Germain Toyota of Columbus responded

Congratulations on your new car. We are thrilled Omar was able to make this happen for you. Enjoy the road in your new car. Best Regards, Rich Newsome General Manager

February 16, 2019

Amanda Walked in today to Germain Toyota, Amanda Lobach hooked me up with exactly what i was looking for in an Awesome Truck! I Love my New Toyota Tacoma! Sh More

by Break1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Lobach
Feb 18, 2019 -

Germain Toyota of Columbus responded

Thank you for sharing your complete satisfaction with Amanda and our team. We know you will continue to love your new Tacoma. Best Regards, Rich Newsome General Manager

February 13, 2019

Family has bought 2 cars in 5 months from Amanda My son graduated from college last fall and was looking for his first new car. He was leaning towards a Chevy Colorado. I wanted him to test drive t More

by Happy Huff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lobach
Feb 14, 2019 -

Germain Toyota of Columbus responded

We truly appreciate both yours and your son's business. Amanda is truly dedicated to providing our guests with a quality experience by providing them with all the information they need to make an informed buying decision that is right for them, pressure-free. Amanda and our team look forward to providing the same level of service to your wife. Welcome to the Germain family of dealerships. Please let us know if you need anything further. Best Regards, Rich Newsome General Manager

February 13, 2019

Purchase of 2019 4runner My salesman Tom was awesome. He deserves more than 5 stars. He answered every question I could think of and was there every step of the way even on hi More

by Stevem71489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lombardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Murray
Feb 14, 2019 -

Germain Toyota of Columbus responded

Thank you for letting us know about your visit with Tom. Your satisfaction is our ultimate goal. We appreciate your feedback regarding finance as it helps us to better serve our guests. Best Regards, Rich Newsome General Manager

February 08, 2019

AJ is awesome! AJ cares about my want and not just interested in selling a car only. I now have family coming to AJ. He goes above and beyond. Thanks AJ, More

by AC_PANNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Eastwood
Feb 11, 2019 -

Germain Toyota of Columbus responded

Thank you for sharing AJ's dedication to customer satisfaction. Your business and kind referrals mean so much to all of us. Best Regards, Rich Newsome General Manger

February 07, 2019

Great Customer Service As a longtime customer I have had the best experience and treated with the utmost respect by Omar Jackson especially being there on my own.. More

by Pebbles0205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Jackson
Feb 08, 2019 -

Germain Toyota of Columbus responded

We thank you for your continued business and kind words of your experiences with Omar. Best Regards, Rich Newsome General Manager

...
150
...