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Germain Toyota of Columbus
Columbus, OH
2,772 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,772 reviews
March 02, 2019
Great experience Tanesha was very helpful and knowledgeable! She made the car searching process easy and fun! I will definitely be back in the future and will happily Tanesha was very helpful and knowledgeable! She made the car searching process easy and fun! I will definitely be back in the future and will happily recommend Germain Toyota to friends! More
by Vlynn1994
Employees Worked With
Tanesha Dixon
March 01, 2019
Easiest experience Easy, no high pressure sales department. Excellent and efficient finance department. Employees are eager to please and ready to have fun doing the jo Easy, no high pressure sales department. Excellent and efficient finance department. Employees are eager to please and ready to have fun doing the job. Great experience More
by 3SEANIE
Verified CustomerEmployees Worked With
Other Employees :
Steven in finance, Omar Jackson, Greg Coby, Ken Dra' Wade
March 01, 2019
Great service! Caring and helpful staff! They listen to your needs! Not pushy!!! They explain what and why certain items are needed for your car! Safety is important Caring and helpful staff! They listen to your needs! Not pushy!!! They explain what and why certain items are needed for your car! Safety is important to them! More
by jaymi_jc
March 01, 2019
Great experience Great salesman, great finance Department. Very helpful got the rate I needed and payment I wanted. Great group of people.. rod smith is great!!! Than Great salesman, great finance Department. Very helpful got the rate I needed and payment I wanted. Great group of people.. rod smith is great!!! Thank you More
by NISOURCE1
Employees Worked With
Director of financial, D'Lacy Stith, Rod Smith, Kaleb Murray
March 01, 2019
Always great doing business with Toyota Tom made trading in my lease a breeze. He was able to get me a great deal and into a new car that I love! Being at a dealership for hours would seem d Tom made trading in my lease a breeze. He was able to get me a great deal and into a new car that I love! Being at a dealership for hours would seem draining but I really enjoyed my time because I was taken care of properly from the moment I walked in until I left. Ashor from the finance team was also very quick and helpful as well. I’m happy I decided to stay with Toyota! I recommend them to anyone. More
by SHAVONNA614
March 01, 2019
Cody Jackson was the person who sold me my 2019 Prius C. He was wonderful. He responded to my online request for information efficiently and with care. He made su was the person who sold me my 2019 Prius C. He was wonderful. He responded to my online request for information efficiently and with care. He made sure I got the color and make of the car I wanted even though the car was not on site. I never felt pressured or hurried. Germain Toyota made such a positive impression on my purchase that my parents said they will always go there from now on. More
by Happy Prius Owner
Employees Worked With
Cody Jackson
March 01, 2019
Goods Overall everything is good but this 3 time I came for car wash and vacuum they say close sometimes broke etc. that thing in improves for customers Overall everything is good but this 3 time I came for car wash and vacuum they say close sometimes broke etc. that thing in improves for customers More
by chhetrikeshap
Employees Worked With
Cody Close
March 01, 2019
Great Everyone did their job very well and was very knowlegeable about Toyota vans. We trust Germain will give us their best effort in sales and service. Everyone did their job very well and was very knowlegeable about Toyota vans. We trust Germain will give us their best effort in sales and service. More
by GLENNCHERYL
March 01, 2019
Car Purchase Mr. Rod Dmith was very friendly and courteous. He is one of the few car salesmen I’ve ever worked with that didn’t put pressure to buy on us. Overall Mr. Rod Dmith was very friendly and courteous. He is one of the few car salesmen I’ve ever worked with that didn’t put pressure to buy on us. Overall this was a pleasant experience. More
by WEPOSTES0
February 28, 2019
Chuck in the Service Department Overall I had a very great experience. When I called to make my appointment the phones were busy, but they promised to call me back so I didn’t have t Overall I had a very great experience. When I called to make my appointment the phones were busy, but they promised to call me back so I didn’t have to wait on hold for a long period of time! Chuck at the service desk helped by getting me checked in and showed me the waiting room and how to make a hot chocolate. My service was done before the estimated time frame. Chuck was very friendly and I don’t think I will go to another dealership ever again to service my lease :) More
by TAYLORCARPENTERDESIGN
Employees Worked With
Chuck Hessel
