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Germain Toyota of Columbus
Columbus, OH
2,772 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,772 reviews
March 12, 2022
I visited a few dealerships before this one, but this one gave me the best experience. Quinton gave me a good price without needing to negotiate, was patient and willing to help however he could, and even st gave me the best experience. Quinton gave me a good price without needing to negotiate, was patient and willing to help however he could, and even stayed late multiple times figuring things out with me. Demetrius also helped me through the process of actually signing the paperwork, offering clear explanations throughout. I fully recommend Germain Toyota. More
by me
March 02, 2022
My husband and I used Germain Toyota to sell our two vehicles. We received nothing but the best service from Beau and her team! Great prices and they were quick and efficient! Even paid for us an UBER t vehicles. We received nothing but the best service from Beau and her team! Great prices and they were quick and efficient! Even paid for us an UBER to go home More
by rachaelcollinsre
Employees Worked With
Isabeau Mallast
February 27, 2022
Chaz was the best. His follow up was timely and he answered or got answers to my questions quickly. When I got to the dealership he had everything ready for me. I came up from Cincinnnati and had time answered or got answers to my questions quickly. When I got to the dealership he had everything ready for me. I came up from Cincinnnati and had time constraints. The guy is a hard worker and kind person. More
by robbiewe
February 17, 2022
The entire staff was friendly, professional and willing to help. Quinton greeted me with a smile and a handshake and worked hard to get me into exactly what I was wanting! to help. Quinton greeted me with a smile and a handshake and worked hard to get me into exactly what I was wanting! More
by Tracy.Lingafelter
February 16, 2022
Jered Merriman was fabulous to work with! Great communication. Worked diligently. Stayed with me through the entire process. Great communication. Worked diligently. Stayed with me through the entire process. More
by LoriCope205
Employees Worked With
February 15, 2022
This is the absolute worst dealership to ever take your car too. The service managers lie and tell you that they are waiting on parts while having your car for 2 months. Then the day I pick it up I go to s car too. The service managers lie and tell you that they are waiting on parts while having your car for 2 months. Then the day I pick it up I go to start the car up and the battery was dead. I get a jump and abs soon as my car starts I can tell the motor is blown up. This is the second time in 6 months that I left my car with Toyota and it was worse picking it up then how I dropped it off. They lie all the time and the technicians are new and terrible. More
by BigE
February 13, 2022
Chaz helped me and made it so fast and easy. He was so helpful, nice and professional. I had visited another dealership first and professionalism and price were much better at Germain. Great experience an helpful, nice and professional. I had visited another dealership first and professionalism and price were much better at Germain. Great experience and would definitely go back. Chaz is the best! More
by jenna.gregorich
Employees Worked With
