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Germain Toyota of Columbus

Columbus, OH

4.7
2,792 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,792 reviews

April 30, 2018

Seamless Trade and Great Service I hate playing the back and forth game with dealers. I called ahead of hand an Tony and I were able to come to agreement on Trade value and new purch More

by TACO TRD PRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garver, Larry Woods
May 01, 2018 -

Germain Toyota of Columbus responded

We thank you for your business and kind recommendation. We know you are going to enjoy your new Toyota. Best Regards, Rich Newsome General Manager

April 30, 2018

Best Salesman Sean Kraft was the best salesman. Explained everything about the Toyota Highlander plus he answered all my questions. The gentleman in the finance dep More

by GKL52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Day, Luke Eastwood, Sean Kraft
May 01, 2018 -

Germain Toyota of Columbus responded

Congratulations on your new Highlander. We know you are going to enjoy the ownership of your new Toyota. Please let us know if you need anything. Best Regards, Rich Newsome General Manager

April 30, 2018

car repair Good service provider for car repair needs.was there for car repair service not to buy car,so car repair completed at the time promised. More

by MISHRA.BHIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t know anybody
May 01, 2018 -

Germain Toyota of Columbus responded

Thank you for choosing to service your vehicle with us and for the kind review. Best Regards, Rich Newsome General Manager

April 28, 2018

Wonderful experience I highly recommend contacting Kenny to work with when looking for a Toyota. Kenny was professional,polite,knowledgeable and helpful in making our expe More

by Amy71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Adelaja, Morgan Salisbury
May 01, 2018 -

Germain Toyota of Columbus responded

Thank you for letting us know how great Kenny was to work with. Enjoy your new Toyota. Best Regards, Rich Newsome General Manager

April 26, 2018

Friendly - especially Hope They corrected the problem for me by ordering the warranty part and installed it timely. I also like the breakfast bars they have in the service waiti More

by JSCHAAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hope Liszt
Apr 27, 2018 -

Germain Toyota of Columbus responded

Thank you for leaving us this positive review. We are happy to know your visit was timely and that you enjoyed your wait time with us. Best Regards, Rich Newsome General Manager

April 26, 2018

Efficient and complete Teresa typed my concerns on the work order and later answered my question to my satisfaction. She also suggested that I should make an appointment for More

by DAV7KEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Germain Toyota of Columbus responded

We appreciate your kind words and 5-star rating. See you on your next visit. Best Regards, Rich Newsome General Manager

April 25, 2018

Awesome Experience The process of buying a per-owned car was so smooth. They gave me all the information I needed to feel confident and comfortable with a pre-owned car. More

by Toyotaman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lincoln Elston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalin Moore
Apr 25, 2018 -

Germain Toyota of Columbus responded

Thank you for letting us know about your positive experience with our team. Enjoy the road in your new car. Best Regards, Rich Newsome General Manager

April 25, 2018

Excellent Chuck told us it might take 2 hours to complete service but the staff was finished in about an hour. As usual we were very pleased with the service. More

by RVJW40267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hope Liszt, Chuck Hessel
Apr 25, 2018 -

Germain Toyota of Columbus responded

Thank you for your business and 5-star review. We are pleased our team exceeded your expectations. Best Regards, Rich Newsome General Manager

April 25, 2018

Friendly and Fast Billy, was very nice. I was in for a routine oil change and tire rotation on my leased vehicle. He seemed very professional and personal. More

by JYWILSON2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Blanton
Apr 26, 2018 -

Germain Toyota of Columbus responded

Thank you for sharing your positive experience with Billy and for your business. Best Regards, Rich Newsome General Manager

April 25, 2018

Great Service Department Great, Friendly, and Timely Service. Joey is the Best Auto Technician. He knows what he is doing and alway takes his time and takes great care of my v More

by Mars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Dvorscak - Best Auto Technician, Hope Liszt
Apr 26, 2018 -

Germain Toyota of Columbus responded

Thank you for letting us know about your service visits. We are happy to know our team is taking great care of you and your car. Best Regards, Rich Newsome General Manager

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