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Germain Toyota of Columbus
Columbus, OH
2,791 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,791 reviews
April 17, 2018
Always fabulous Great service and always ready to help customers. I don't ever want to deal with anyone else. You make the process so very easy. Great service and always ready to help customers. I don't ever want to deal with anyone else. You make the process so very easy. More
by SUSYO
Verified Customer
April 17, 2018
Great service. Ever thing went as planned. Every time my wife or I go there it is always a good experience. The only problem is I always want to buy a new car when I Ever thing went as planned. Every time my wife or I go there it is always a good experience. The only problem is I always want to buy a new car when I go! More
by JLBASSETT01
April 16, 2018
Repeat Customer** We have used Luci Green at Germain Toyota for many years and she continues to treat us like family. Answering my calls promptly, keeping in touch wit We have used Luci Green at Germain Toyota for many years and she continues to treat us like family. Answering my calls promptly, keeping in touch with us if we need anything, and making the process of car buying stress free. She even personally ensured my husband received the color choice he loved. <3 Germaine Toyota is willing to match prices and we have left knowing Luci got us the best price possible. I know that my family will be taken care of when we call Luci and I would highly suggest her to any friend or family members. She truly goes above and beyond. Asher Puri was a delight to speak with and made sure we had the right package for our purchase so we can fully enjoy our purchase with the extra toyota care. More
by jessica136305
April 15, 2018
Non Pushy Car Experience Jason Gregory did a great job throughout the whole sales experience. We looked at a couple of cars on a Friday evening. After he sensed our uncertaint Jason Gregory did a great job throughout the whole sales experience. We looked at a couple of cars on a Friday evening. After he sensed our uncertainty he took the non typical route and told us to sleep on it. We came back the next day and landed on a very good deal for both parties. Jason reminded me of my father who sold cars for 35 years and was known for his genuine honesty that broke the stigma of the “used car salesman”. He sold A LOT of cars too! Thanks Jason! More
by Tpontious
Employees Worked With
Jason Gregory
April 15, 2018
Fast and convenient I am new to the area.This was my first time to this location. I am very impressed. I was promptly met at soon as I entered the service department, my I am new to the area.This was my first time to this location. I am very impressed. I was promptly met at soon as I entered the service department, my car was serviced fast and efficiently. More
by BARBG1019
Employees Worked With
April 13, 2018
Good service A Pleasant staff, fast work staff Excellent experience Would recommend the location for service and the staff for pleasant experience A Helpful s A Pleasant staff, fast work staff Excellent experience Would recommend the location for service and the staff for pleasant experience A Helpful staff A Nice lounge More
by MAS3273
Employees Worked With
Morgan Salisbury
April 13, 2018
Great customer service Was treated excellent, and well informed of what my car needed. Gentlemen who check me in and out was outstanding. The waiting area is extremely comfo Was treated excellent, and well informed of what my car needed. Gentlemen who check me in and out was outstanding. The waiting area is extremely comfortable, complete with charging areas for your phone. More
by MLITTLE185
Employees Worked With
Joe Campbell
April 13, 2018
Great service I was very impressed with the service I received. Took my car in on Mon., they started working on it immediately and it was ready for me on Thurs. a I was very impressed with the service I received. Took my car in on Mon., they started working on it immediately and it was ready for me on Thurs. afternoon. My car was pretty clean when I took it in, but boy they sure cleaned it up better, windows washed in and out, car dusted on the inside and Weather Teck rugs were even all cleaned up. You would never know my car was in a little accident. More
by FRAN
Employees Worked With
Jason, Meredith Davis
April 13, 2018
His & Hers, we love Toyota! Had a great experience with Larry and Will on the lease of our two new cars. We have shopped Germain in the past and will return to Germain in the fut Had a great experience with Larry and Will on the lease of our two new cars. We have shopped Germain in the past and will return to Germain in the future! We have always had Toyota brand loyalty, and will continue dealership loyalty with Germain! More
by Kmoses
April 12, 2018
Love Germain services and are so glad Teresa Wildon os back Great waiting area with wifi. Great checkout personnel, and wonderful service, specially Teresa. This center is well managed, from top to bottom. Th Great waiting area with wifi. Great checkout personnel, and wonderful service, specially Teresa. This center is well managed, from top to bottom. Thank you all for you great service More
by TSMODES
Employees Worked With
