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Germain Toyota of Columbus

Columbus, OH

4.7
2,787 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,787 reviews

May 23, 2025

Everyone from sales to service advisors are great to deal with. I have not had any issues here More

by chrisconnolly091
Service Price Transparency
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Yes
Employees Worked With
Madison Rosenberger
May 27, 2025 -

Germain Toyota of Columbus responded

Thank you for your lovely feedback, Chris! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure! Best Regards, Marcello Frustaci General Manager

May 21, 2025

Service was excellent as always. Curtis took care of the recall on my 2014 RAV4 very quickly. I always buy my cars here and have them serviced here. More

by MikeM.
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Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Germain Toyota of Columbus responded

Mike, thank you for taking a moment to share positive feedback on Chris. We truly appreciate hearing from people who have been helped so many times by our amazing team. Please come see us again some day! Best Regards, Marcello Frustaci General Manager

May 20, 2025

Collin was extremely helpful, easy to work with, diagnosed the problem instantly, and was super flexible with scheduling. Getting the car repaired was a breeze, and if/when I need another repair, I' More

by Peter
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Employees Worked With
Collin Floyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Germain Toyota of Columbus responded

Peter, thanks so much for your positive feedback on Collin! He's the consummate advocate for our valued customers, and we're pleased to know how satisfied you were with this experience. Safe travels until next time! Best Regards, Marcello Frustaci General Manager

May 20, 2025

I received great response from Michael Aronov. He made me feel so good in bringing my vehicle for service at anytime. Reliable and trustworthy with good communication. Thanks Mike. More

by Francis Tholley
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Employees Worked With
Michael Aronov
May 20, 2025 -

Francis Tholley responded

I have great confidence in Micheal Aronov. Caring and responsible in doing what's right with integrity.

May 22, 2025 -

Germain Toyota of Columbus responded

Francis, we appreciate your 5 stars for Michael! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape. Best Regards, Marcello Frustaci General Manager

May 20, 2025

Germain Toyota has always made sure my visits are pleasant as far as wait time and keeping me informed on what is being done and what needs to be done on my vehicle. Mahogany Nolen’s professionalism More

by DaYAHnah YAHsharal
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Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Germain Toyota of Columbus responded

Dayahnah, thank you for always trusting Mahogany and the Germain Toyota team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional. Best Regards, Marcello Frustaci General Manager

May 09, 2025

Tara was so helpful. She was working all by herself- getting yelled at by other customers. She handled herself with grace and professionalism. She never stopped being p More

by angelablawut
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Yes
Employees Worked With
Farmer, Tara
May 12, 2025 -

Germain Toyota of Columbus responded

Angela, thank you for sharing your observations of Tara's skills and finesse in a busy work environment. We're very pleased you felt well taken care of despite the apparent chaos. We look forward to seeing you at your next visit! Best Regards, Marcello Frustaci General Manager

May 06, 2025

Very helpful, professional, and friendly. My car was taken cared of in a timely manner and their prices were reasonable. More

by Jose B
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Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaQuita Allsion
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Germain Toyota of Columbus responded

Thank you for telling us the highlights of your service visit, Jose! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again! Best Regards, Marcello Frustaci General Manager

May 05, 2025

We had a wonderful car buying experience at Germain Toyota. My daughter is now the proud owner of a Corolla Cross Hybrid. From initial contact to keys in hand, Preston Jenkins was knowledgeable, person More

by sullivan.190
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Preston Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Germain Toyota of Columbus responded

We're delighted Preston provided you with an experience worth recommending. We truly appreciate you telling us what you liked about this transaction. Congrats to your daughter on her new Corolla Cross Hybrid, and we look forward to working with you again soon! Best Regards, Marcello Frustaci General Manager

May 05, 2025

I have been using Germain for years, buying vehicles and using their service. Have always found them to be upfront and fair. Scott Guinn was the latest service tech working with me and the mechanics to ensu More

by fraley327
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Yes
Employees Worked With
Scott Guinn
May 08, 2025 -

Germain Toyota of Columbus responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Scott and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure! Best Regards, Marcello Frustaci General Manager

May 01, 2025

Tara Farmer greeted me when I arrived, updated me on progress, and helped me select additional maintenance items. More

by labradorlovesong
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tara Farmer
May 02, 2025 -

Germain Toyota of Columbus responded

Thanks for letting us know how satisfied you were with Tara's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb. Best Regards, Marcello Frustaci General Manager