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Germain Toyota of Columbus
Columbus, OH
2,767 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,767 reviews
April 09, 2025
Mahogany Nolen calmed me down during my car emergency. She is knowledgable and patient. She is also an excellent explainer. She is knowledgable and patient. She is also an excellent explainer. More
by ewiseman
Employees Worked With
April 08, 2025
Greeted by everyone, as I walked in. Everyone very professional and helpful. Mahogany Nolen, processed my request, contacted me with updates and suggestions for my vehicle. Sent message Everyone very professional and helpful. Mahogany Nolen, processed my request, contacted me with updates and suggestions for my vehicle. Sent message when vehicle ready for pickup. Excellent service, seamless. More
by Woodyfwoodland
Employees Worked With
Verified CustomerApril 05, 2025
Really enjoy my service and the hospitality of this location. I have built a great relationship with Ms. Mahogany Nolen over the last several visits. Her honesty and experience has been valuable with m location. I have built a great relationship with Ms. Mahogany Nolen over the last several visits. Her honesty and experience has been valuable with my car but more importantly, she is a pleasant visit every time I have service done . That means a lot to not just feel like a name and number. More
by djopzzy
Employees Worked With
April 04, 2025
Scott Guinn met me at intake, listened to my concerns and kept me informed throughout process. My experience at Germain couldn’t have been nicer! kept me informed throughout process. My experience at Germain couldn’t have been nicer! More
by nursemary48
Employees Worked With
Scott Guinn
April 04, 2025
Malcom Myers was a pleasure to work with at Germain Toyota of Columbus. He truly seemed to want to help me find the best car for me. He was not pushy, but yet very informative of all the features both Toyota of Columbus. He truly seemed to want to help me find the best car for me. He was not pushy, but yet very informative of all the features both new and used automobiles had which made the buying experience better. More
by MMertz
Employees Worked With
Malcom Myers
April 03, 2025
What is have a good experience on here for Service I was met by mahogany Nolan and she made sure everything was done properly and insured I was kept informed and contacted as soon as everything was done. Th met by mahogany Nolan and she made sure everything was done properly and insured I was kept informed and contacted as soon as everything was done. This was for a recall on the airbags everything was done quickly and without cost me. More
by Jim W.
Employees Worked With
April 02, 2025
The welcome team are great, do not need to spend time looking for who or what I need. The service team, especially Mahogany was great to work with, quick to get my truck in and efficient in working with looking for who or what I need. The service team, especially Mahogany was great to work with, quick to get my truck in and efficient in working with the vehicle. Turn around time was also very good, compared to other shops I have used. Overall a wonderful experience. More
by svance3114
Employees Worked With
Other Employees :
The welcome team up front outside, impressive.
March 31, 2025
The wait time was shorter than usual which was great. Everyone was polite and professional. Everyone was polite and professional. More
by Alberta Afoko
Employees Worked With
March 30, 2025
I had a great service experience at Germain Toyota in Columbus, Ohio due to the great customer service of Mahogany Nolan. I was able to put my worries aside, Mahogany walked me through each step of the p Columbus, Ohio due to the great customer service of Mahogany Nolan. I was able to put my worries aside, Mahogany walked me through each step of the process and kept me up to date on how things were going with my vehicle. Because of Mahogany I would highly recommend Germain Toyota in Columbus. More
by jamesblevins4444
Employees Worked With
