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Germain Toyota of Columbus
Columbus, OH
2,776 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,776 reviews
April 28, 2025
Competent, used to be excellent. Scott Guinn did a great job. Service tech forgot to reset the electronic 'visit dealer' notice again. Second time in a row. Lack of attention to deta Scott Guinn did a great job. Service tech forgot to reset the electronic 'visit dealer' notice again. Second time in a row. Lack of attention to detail. More
by gjknight555
Employees Worked With
Scott Guinn
April 27, 2025
Excellent service and communication along with getting back to me in a very timely manner on when my vehicle would be complete. back to me in a very timely manner on when my vehicle would be complete. More
by rliddil
Employees Worked With
April 25, 2025
Tara Farmer was excellent She explained everything, went to check on progress when it took longer than expected, and then saved me some money by telling me about a maintenance program to replace the one tim to check on progress when it took longer than expected, and then saved me some money by telling me about a maintenance program to replace the one time oil change i had asked for. More
by Jkloeber1
Employees Worked With
Tara Farmer
April 24, 2025
Mahogany Nolen, was very informative and upfront in keeping me abreast of the issue they were having to get me car service completed in a timely fashion. keeping me abreast of the issue they were having to get me car service completed in a timely fashion. More
by dcmiller59
Employees Worked With
April 22, 2025
Collin Floyd was very kind, helpful and understanding to me. I had a great experience. me. I had a great experience. More
by THarrison
Employees Worked With
April 20, 2025
Mahogany does such an excellent job every time I visit. She goes above and beyond to make sure I leave a satisfied customer. Kudos to her and the team for taking care of my car. She goes above and beyond to make sure I leave a satisfied customer. Kudos to her and the team for taking care of my car. More
by Bobby
Employees Worked With
April 16, 2025
I take both of my Toyotas to Germain for service. Mahogany Nolen is a fantastic service advisor. Mahogany Nolen is a fantastic service advisor. More
by Jeffmartin918
Employees Worked With
April 16, 2025
Recent service at approx 99k miles for my 2025 Camry LE Hybrid was exceptional. The service manager, Michael Aranov was covering the entire floor, but still took time to review my previous service, and exp Hybrid was exceptional. The service manager, Michael Aranov was covering the entire floor, but still took time to review my previous service, and explain what needs to be done now, and what can wait until my next scheduled service appointment. More
by Barry JY
April 12, 2025
Much better experience than in the past. Scott Guinn greeted me immediately upon arrival for my appointment. Very cordial. Scott Guinn greeted me immediately upon arrival for my appointment. Very cordial. More
by Batman
April 09, 2025
Mahogany Nolen calmed me down during my car emergency. She is knowledgable and patient. She is also an excellent explainer. She is knowledgable and patient. She is also an excellent explainer. More
by ewiseman
Employees Worked With
