Germain Toyota of Columbus

Shaun Cumstom Provided excellent customer service. Shaun Cumston provided the best customer service that I have ever received. I would highly recommend Shaun and this Dealership to anyone. Shaun took e Shaun Cumston provided the best customer service that I have ever received. I would highly recommend Shaun and this Dealership to anyone. Shaun took excellent care of me and my car. More

Prius Owner On September 18, I was driving from Cincinnati through Columbus and my maintenance light came on in my 2014 Prius. I called Germain and was told to st On September 18, I was driving from Cincinnati through Columbus and my maintenance light came on in my 2014 Prius. I called Germain and was told to stop in. Shaun Cumston took me right in, solved the issue and had me back on the road. All without an appointment. More

Awesome experience Luci Green, was such a pleasant person to deal with, very knowledgable of the product. Listened very well to match me with my 2016 Camry. Karen T Luci Green, was such a pleasant person to deal with, very knowledgable of the product. Listened very well to match me with my 2016 Camry. Karen T More

Service on my Toyota Very friendly and helpful service! Handled my issues in a timely manner and he explained what they were doing very thoroughly. I felt like he cared ab Very friendly and helpful service! Handled my issues in a timely manner and he explained what they were doing very thoroughly. I felt like he cared about my issues. I will definitely recommend this shop. More

Service work I recently took my 2014 Camry into Germain Toyota on Scarborough Blvd. and was so pleased with the efficiency, cleanliness and thoroughness of the w I recently took my 2014 Camry into Germain Toyota on Scarborough Blvd. and was so pleased with the efficiency, cleanliness and thoroughness of the work. More

great experience Set out to find the best options for me regarding purchase or lease. Omar made my experience so easy and answered all my questions and removed any dou Set out to find the best options for me regarding purchase or lease. Omar made my experience so easy and answered all my questions and removed any doubts I had in getting my 2016 Camry. LOVE IT! Thanks Omar and Germaine for the great experience. More

LUCI GREEN IS AMAZING i WOULD LIKE TO SAY THAT MY FAMILY HAS BEEN BUYING CARS FROM LUCI FOR MANY YEARS. SHE IS AMAZING. SHE ALWAYS LOOKS OUT FOR HER CUSTOMERS. SHE WILL GO i WOULD LIKE TO SAY THAT MY FAMILY HAS BEEN BUYING CARS FROM LUCI FOR MANY YEARS. SHE IS AMAZING. SHE ALWAYS LOOKS OUT FOR HER CUSTOMERS. SHE WILL GO OUT OF HER WAY TO MAKE HER CUSTOMERS HAPPY WITH THEIR PURCHASE. SHE ALSO CALLS TO THANK US FOR OUR BUSINESS AND ASKS IF WE NEED ANYTHING. ITS NICE TO HAVE A SOMEONE WHO CARES FOR THE PEOPLE. ALSO WANT TO GIVE A SHOUT OUT TO TONY TURNER. HE WAS VERY PLEASANT AND HELP ME WITH ALL MY QUESTIONS AND MADE THE PAPERWORK EASY AND FUN. ALSO WANT TO THANK THE SALESMAN WHO HELPED REMOVE MY STICKER OFF MY WINDSHIELD. I DONT KNOW HIS NAME BUT HIM DOING THAT JUST SHOWS THAT TOYOTA IS THERE TO HELP THE CUSTOMERS THANKS LISA B More

Great service Got right in and right out!! Friendly great service crew!! My next appointment is all set too!! After a long work day it was nice having such friendly Got right in and right out!! Friendly great service crew!! My next appointment is all set too!! After a long work day it was nice having such friendly service!! More

solving a vibration problem I usually do my own mechanical work - I taught auto-tech at Marion Franklin H.S. Since buying the 2013 Tacoma 4X4 new and it has factory warranty I I usually do my own mechanical work - I taught auto-tech at Marion Franklin H.S. Since buying the 2013 Tacoma 4X4 new and it has factory warranty I decided to let the dealer do this work. I was pleasantly surprised when I was met by a service rep. Clayton - he listened to my "complaint" and processed the proper paper work to have the truck checked out - the only unfortunate problem was the fact that the problem had several service bulletins issued about the vibration in this truck - he explained this to me and I went home - 3 days later I went back and told Clayton to forget the problem and focus on the rumble in the truck - he took me to Ralph Cumston - Ralph drove the truck and stated he would get a new driveshaft for it - today 9//3/15 my truck is fixed . In less than a week the problem was solved and I am a happy truck owner - After completion of the work the service writer Robert finished up my experience - a really nice person !! If Steve Germain reads this I want to thank him for his excellent staff in the Fl/ dealership . My sister had a problem with her van and went to see if someone could help her solve the situation she had. Matt Shultz was there to help her - he went way above his job to get her problem solved - two and a half days ,he worked with my sister and I'm sure lost sales he could have made to help her out - she said if she ever buys another Toyota Matt will be the one she goes to - he is an outstanding person and I was glad to meet such a kind and compassionate man in your dealership Dan Truex More

Great service The service was great. Everything was done for a fair and reasonable price and it was all done in a timely manner. Staff was friendly and helpful and The service was great. Everything was done for a fair and reasonable price and it was all done in a timely manner. Staff was friendly and helpful and very knowledgable. More