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Germain Toyota of Columbus

Columbus, OH

4.5
2,692 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,692 reviews

April 04, 2014

Excellent Service! Bought a used VW for my son's first car from Marlin Black. Marlin was knowledgeable and just an all around great guy to work with. I highly recommen More

by huntergti
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Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2014 -

Germain Toyota of Columbus responded

Thank you for allowing us to be a part of your sons first new car experience. We appreciate your business and your kind review. Best Regards, Rich Newsome General Manager

April 04, 2014

I was able to get great service from the moment I walked in. Thanks so much for your help with my families purchase. I would definately choose to go back to Germain Toyota for my car purchases. More

by tkoch13
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2014 -

Germain Toyota of Columbus responded

Thank you for your business and your kind review. Best Regards, Rich Newsome General Manager

April 01, 2014

I recently purchased a used vehicle at Germain Toyota of Columbus. From my sales person to the finance team everyone was great! They found me the car I wanted and I am a happy girl! More

by brittny080
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Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2014 -

Germain Toyota of Columbus responded

Thank you for your business and your kind review. Best Regards, Craig Ferguson General Manager

March 24, 2014

The sales people were friendly and very helpful, especially Susan Goodman, who sold the truck, took care of everything and had me out the door in less than two hours, that included the test drive, d More

by pokepatch12
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2014 -

Germain Toyota of Columbus responded

Thank you for your business and your kind review. Please let us know if there is anything further we can do for you. We look forward to working with you again next time you are in the market. Best Regards, Craig Ferguson General Manager

March 24, 2014

From the moment I entered the showroom, I sensed a difference than from other dealerships. Everyone I encountered was helpful and friendly. The most important thing was that the "listened" to what More

by Gottlieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Lieb, Omar Jackson, Buddy Travis
Mar 26, 2014 -

Germain Toyota of Columbus responded

We greatly appreciate your kind words and your business. Please let us know if we might be of service to you at anytime during your ownership experience. Best Regards, Craig Ferguson General Manager

March 21, 2014

Everyone at the dealership was great to work with. The salesman and managers were very attentive and always followed up when needed. The entire staff makes the process easy and quick. Very much reccomend More

by nelsonframe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D'Lacy Stith
Mar 24, 2014 -

Germain Toyota of Columbus responded

We greatly appreciate your kind review and your recommendations. Best Regards, Craig Ferguson General Manager

March 20, 2014

I was very nervous about the process of purchasing a car as this was only the second time I've purchased on my own. My first experience with another dealer and dealership was not a positive experience and More

by Kford1908
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Recommend Dealer
Yes
Mar 24, 2014 -

Germain Toyota of Columbus responded

We can surely understand a customers hesitation when they have experienced a bad car buying experience. We are pleased that Marlin was able to turn things around and make your second buying experience a more pleasant one than the first. Please do not hesitate to contact us if there is anything further we can do for you. Best Regards, Crag Ferguson General Manager

March 20, 2014

Great experience and this was my first Tundra purchase, Tracy was very informed about the vehicle. I originally considered a Ford F150 but while sitting in the dealership I overheard the GM state he is lo More

by Magicsgal12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2014 -

Germain Toyota of Columbus responded

Thank you for your business and your kind review. Best Regards, Craig Ferguson General Manager

March 18, 2014

We had a very good, low pressure sales experience when shopping for a used car. We researched on-line and the price of the car we selected (Honda Element) was fair for the age and mileage. It was easy to More

by JAJuratovac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2014 -

Germain Toyota of Columbus responded

Thank you for your business and your review. Please let us know if there is anything further we can do for you. Best Regards, Craig Ferguson General Manager

March 10, 2014

This is my first time owning a vehicle and I wasn't too sure of the kind of vehicle I wanted to get....I had jojo (Jeremy Obenauf) helping me and I must say he was great he actually took his time with More

by msjay2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2014 -

Germain Toyota of Columbus responded

Thank you for your business and your kind words regarding your experience with Jeremy. Best Regards, Craig Ferguson General Manager

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