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Germain Toyota of Columbus

Columbus, OH

4.6
2,772 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,772 reviews

August 25, 2021

Quick and easy service. Awesome buying experience. Car was as advertised and in good condition More

by fastdaddy1025
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanesha Dixon, Gary Romine
Aug 26, 2021 -

Germain Toyota of Columbus responded

Thank you so much for sharing your experience with Germain Toyota. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Enjoy the road in your previously loved vehicle. Best Regards, D'Lacy Stith General Manager

August 24, 2021

They never kept in touch with me when I texted any question. No thing more than a number to them!! Got a great Toyota Corolla from car nation in Zanesville!! I recommend them to anyone looking for More

by ronaldhayes2525
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Aug 24, 2021 -

Germain Toyota of Columbus responded

We sincerely apologize that your experience wasn’t the quality experience we pride ourselves on delivering to our valued customers and what you should expect and deserve. As hard as it is to hear we appreciate your feedback as it allows us to correct our errors and better serve our guests going forward. We wish you many pleasurable driving miles in your new car and hope for the opportunity to turn your experience around in the future. Best Regards, D'Lacy Stith General Manager

August 23, 2021

Courteous, clean, professional and always caring! I would highly recommend using this dealership for all of your car’s needs! More

by Em111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Edwards
Aug 23, 2021 -

Germain Toyota of Columbus responded

Your business and kind recommendation mean so much to us all. Thank you for taking the time to share. Best Regards, D'Lacy Stith General Manager

August 21, 2021

Jared Merrimack was a very pleasant and easy to deal with young man. He was very knowledgeable and polite More

by quintinxpayton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Merriman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your automotive needs. We are happy to know that Jared took excellent care of you. Enjoy the road in your new Toyota. Please let us know if you need anything further. Best Regards, D'Lacy Stith General Manager

August 19, 2021

Absolutely amazing! So helpful and informal! Tanesha was nothing short of amazing! I will be recommending anyone looking for a car More

by Briannabrenae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanesha Dixon
Aug 20, 2021 -

Germain Toyota of Columbus responded

Thank you for your business and positive review for Tanesha. We are happy to know that you enjoyed working with her and are comfortable recommending Tanesha to others. Enjoy the road in your new ride. Best Regards, D'Lacy Stith General Manager

August 15, 2021

5 Five stars goes to Chaz ! He literally helped me choose from quite a list that I had brought. It was a late night purchase that I had not expected and it would not have happened without Chaz. And he follow More

by OIL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Administrative Office
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chaz Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Germain Toyota of Columbus responded

Congratulations on your previously loved car. We are thrilled to know that you had a positive experience and that Chaz provided you with the quality experience you deserve as a valued customer. Best Regards, D'Lacy Stith General Manager

August 11, 2021

The service advisor Chris Curtis was very professional and knowledgeable he also explained what the problem was and what they did to fix the problem. The customer relations manager Mahogany Nolen was pro More

by Dhannahslippery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Germain Toyota of Columbus responded

Our team is overjoyed to know that your service experience was a positive one. Thank you for sharing Chris and Mahogany's dedication to customer satisfaction. Best Regards, D'Lacy Stith General Manager

August 09, 2021

I sold my 2018 Santa Fe to the dealership with an easy seamless process. Isabeau Mallast was kind, and professional. They gave me good value for my vehicle. More

by bucknut121967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isabeau Mallast
Aug 09, 2021 -

Germain Toyota of Columbus responded

Thank you for allowing our team the opportunity to earn your business. We enjoyed working with you and hope for the opportunity to serve you again. Best Regards, D'Lacy Stith General Manager

August 02, 2021

Amazing customer service! Everyone I worked with was so friendly and helpful that I would highly recommend them to family and friends. LOVE my car! More

by JulieK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Scott, Greg Coby
Aug 04, 2021 -

Germain Toyota of Columbus responded

Congratulations on your new car. Your business and kind recommendation mean so much to us all. Please let us know if you need anything further. Best Regards, D'Lacy Stith General Manager

July 15, 2021

I worked with Isabeau Mallast who provided me with wonderful customer service and made my experience with selling my car easy and stress free!! Thank you again "it's a boo :) " More

by Melanie F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isabeau Mallast
Jul 16, 2021 -

Germain Toyota of Columbus responded

We appreciate your business and thank you for letting us know that Isabeau took excellent care of you. Please let us know if we may be of assistance to you in the future. Best Regards, D'Lacy Stith General Manager

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