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Germain Toyota of Columbus
Columbus, OH
2,794 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,794 reviews
January 15, 2021
Very helpful throughout the whole buying process. Not in a rush took time to explain everything as we were doing paper work. Will definitely be back! a rush took time to explain everything as we were doing paper work. Will definitely be back! More
by Matt77
Verified Customer
January 14, 2021
I went in on December 19th for scheduled tire service. Things didn’t go well, but upon returning a few days later the issue was resolved. Manager Mahogany reached out and addressed my concerns and has f Things didn’t go well, but upon returning a few days later the issue was resolved. Manager Mahogany reached out and addressed my concerns and has followed up a couple of times since. Her customer service is outstanding and I look forward to working with her on my service needs in the future. More
by DMMURRELL
Employees Worked With
Brandon Hood
January 14, 2021
Simply the best in Columbus! Fair pricing and very attentive service. Will definitely be back when we have our next car needs. Very professional group! attentive service. Will definitely be back when we have our next car needs. Very professional group! More
by bradley
January 14, 2021
Teresa Wilson, service advisor was pleasant and explained that the car checked out per Toyota diagnosis test. Vehicle was brought in for the gas tank unable to get more than 11 gal. Of fuel in at one time an that the car checked out per Toyota diagnosis test. Vehicle was brought in for the gas tank unable to get more than 11 gal. Of fuel in at one time and only showing a total range of 290 miles on a quote full tank of gas. The dealership did their part and when maintance is required will bring it back. The issue with the gas tank is with the mfr not the dealer. Called Toyota directly and informed them of my concerns. More
by Lfranke
Employees Worked With
Teresa Wilson
January 14, 2021
Fast and easy service. Dropped my car off and it was ready a few hours later. Service was friendly and informative. No complaints and highly recommend. ready a few hours later. Service was friendly and informative. No complaints and highly recommend. More
by AAUGUSTSON
Employees Worked With
Joliyah Bennett
January 13, 2021
The worst experience I have had with any auto service in last 30 years! I Will never go to this place again for the service. I will not even give 1 star rating if that option was there. last 30 years! I Will never go to this place again for the service. I will not even give 1 star rating if that option was there. More
by SARO.CHOUDHARY
Employees Worked With
Billy Blanton
January 13, 2021
They NEVER listen to what you ask them to do and not to do! The last time my oil change abs this time tire rotation. do! The last time my oil change abs this time tire rotation. More
by LRT332002
Employees Worked With
January 12, 2021
Chris Curtis has always provided excellent service and clear communication about our cars’ needed repairs and costs. Nina did an excellent job coordinating parts and service for our Chevy truck. Germain clear communication about our cars’ needed repairs and costs. Nina did an excellent job coordinating parts and service for our Chevy truck. Germain remains our first choice. More
by CLUBLM
Employees Worked With
January 11, 2021
Rod. Josleyn and Greg were all fair, responsive and easy to work with; asking a fair price and offering an even better offer on my trades. to work with; asking a fair price and offering an even better offer on my trades. More
by WOOTER
Employees Worked With
Rod Smith, Greg Coby, Joselyn Rivera
January 11, 2021
I like your service. I like the way you treat customers. Your patient. The time you take to explain everything to the customers is very important. Thanks again. Your patient. The time you take to explain everything to the customers is very important. Thanks again. More
by marcodieudonne82
