Germain Toyota of Columbus
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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I have used a local dealership to buy all my cars over the years. My 18 year old daughter was in the market for a car and just couldn't find what she wanted here. (Teenagers!) When she found and fell in l the years. My 18 year old daughter was in the market for a car and just couldn't find what she wanted here. (Teenagers!) When she found and fell in love with a car online at Germain, i had my reservations. I thought no way could a large dealership make the deal and make us feel taken care of like my local guys. I was WRONG! I have to say the customer service at Germain was excellent. The sales associates and financing guy were great. Gary, our sales guy, was a big help and explained everything about the vehicle from beginning to end. He didn’t pressure us and was very straight up about everything. Our finance guy, Ryan, was also very helpful and showed extra care to help my daughter understand the process. He worked the numbers and and not only got us the best deal but also made it possible to afford a great extra warranty. The buying experience was great overall and we are both pleased with her new car. We will be repeat customer's. More
Staff was very friendly and professional, got in and out in roughly an hour. Everyone was following proper covid protocol and wearing masks. Waiting area was nice and had wifi, some hand sanitizer around wo in roughly an hour. Everyone was following proper covid protocol and wearing masks. Waiting area was nice and had wifi, some hand sanitizer around would have been a nice addition. More
Worst car shopping experience I’ve ever had! I will never go back, and I definitely would not recommend this dealership to anyone. Worst customer service experience, and the sales person, Gary, was rude and go back, and I definitely would not recommend this dealership to anyone. Worst customer service experience, and the sales person, Gary, was rude and obnoxious. If I could take the car back and get my trade-in returned, I would do it immediately More
We worked with Linda Edwards. She was extremely helpful. We texted question. She replied before your location opened. She was very knowledgeable and answered all our questions. We texted question. She replied before your location opened. She was very knowledgeable and answered all our questions. More
Staff was great to work with, especially our sales rep, Linda Edwards, and Heather Time in finance. A car was ready for a test drive as promised and folks worked hard to get us exactly what we wanted, som Linda Edwards, and Heather Time in finance. A car was ready for a test drive as promised and folks worked hard to get us exactly what we wanted, something two other dealerships seemed incapable of doing. Everyone was patient with us during the shopping and decision-making process. Our only complaint is that the windshield was very dirty inside. More
Wonderful customer service. Thank you for all you Wonderful customer service. Thank you for all you do. The service has been approved for 100% Now we have not only nice car but a perfect customer s Wonderful customer service. Thank you for all you do. The service has been approved for 100% Now we have not only nice car but a perfect customer service. More
Amanda was very helpful and responsive. We would definitely buy our next car from her. This is the second vehicle we have purchased from her, and our third from Germain. definitely buy our next car from her. This is the second vehicle we have purchased from her, and our third from Germain. More
Staff was friendly and professional Waiting area was Staff was friendly and professional Waiting area was comfortable clean it also had this for people to do watch tv internet also outlets to charge yo Staff was friendly and professional Waiting area was comfortable clean it also had this for people to do watch tv internet also outlets to charge your phone More
Great work! Friendly people! Awesome customer service. There was an issue with the pricing but it was promptly resolved by management. They did an excellent job with the care for my vehicle. It now looks There was an issue with the pricing but it was promptly resolved by management. They did an excellent job with the care for my vehicle. It now looks and rides just like it did when I made the initial purchase. Thank you all for doing a amazing job! More
Extremely polite, always willing and able to help with any assistance you would need. Always enjoy working with him when the time comes to get my vehicle serviced. any assistance you would need. Always enjoy working with him when the time comes to get my vehicle serviced. More