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Germain Toyota of Columbus
Columbus, OH
2,693 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,693 reviews
November 24, 2020
The dealership was courteous. The process was very smooth. They explained things very well. There was no hassle. The RAV4 was perfect for me. Thank you smooth. They explained things very well. There was no hassle. The RAV4 was perfect for me. Thank you More
by Cooper
Verified CustomerEmployees Worked With
Gus, Buddy Travis, Heather Romine
Helpful November 24, 2020
Germain Toyota is a professional environment, the building is clean and their service was efficient and timely. The people are friendly and courteous and make doing business a pleasure. building is clean and their service was efficient and timely. The people are friendly and courteous and make doing business a pleasure. More
by Tony5574
Employees Worked With
Other Employees :
Omar Jackson, D'Lacy Stith, Luke Eastwood
November 23, 2020
Excellent service. Kaleb has worked with me for years. Dependable and knows his craft. l'm comfortable in referring people to this business. Great job! Dependable and knows his craft. l'm comfortable in referring people to this business. Great job! More
by Mo
Employees Worked With
Kaleb Murray
November 23, 2020
Thank you AJ and Heather for helping hook me up with my new car. I’m really happy with the service I received and my decision to choose Germain Toyota new car. I’m really happy with the service I received and my decision to choose Germain Toyota More
by Jmfranconi
November 23, 2020
My service experience was fantastic all around. Very well ran and organized. I was able to schedule a time the was convenient for me. Thank you Germian Toyota! ran and organized. I was able to schedule a time the was convenient for me. Thank you Germian Toyota! More
by taco owner
Employees Worked With
Billy Blanton
November 23, 2020
Service was fast and efficient. I appreciated the report afterward of the condition of my vehicle. Customer service was kinda wack. Walked in, lack of direction and help. Lack of CDC guidelines were being afterward of the condition of my vehicle. Customer service was kinda wack. Walked in, lack of direction and help. Lack of CDC guidelines were being followed. No masks or masks below the nose. I will probably come back. More
by Dillon
Employees Worked With
November 22, 2020
My experience with Germani Toyota was top notch.. I was treated with respect and patience.. my dealer, AJ was awesome.. I am a returning customer and will continue as well treated with respect and patience.. my dealer, AJ was awesome.. I am a returning customer and will continue as well More
by peggybales13
November 21, 2020
Soooo....I had my vehicle towed to the service department at 11:30am. I had a 12:15 appointment. Approximately 13:00, I called to check the status of everything and was told that no vehicles were towed in th at 11:30am. I had a 12:15 appointment. Approximately 13:00, I called to check the status of everything and was told that no vehicles were towed in that morning. Red flag, but hey, we're all human. Apparently they found my car because I received a call shortly after saying they will start the diagnosis and call me with some answers. Never heard from them, so I go to the dealership to see what's going on. I was told that the technician hadn't determined what the issue was, he left for the day, and will give me a call in the morning. 🤔That doesn't sound right to me. We're talking about a diagnosis. I saw that my car was still in the parking lot, the seat belt was still wrapped around the steering wheel from the tow in, and there was no plastic on the seat or paper on the floor mats. I've been in enough auto shops to know that this is a clear indication that the car had not been touched. I asked Mr. Goodman about this and he gave me some xx answer about the technician rolling the car out of the repair bay before he left. Yes. He said that, with a very condescending attitude, I might add. I decided to have the car towed somewhere else in the morning. The next morning I went to the dealership, told them my plans to have it towed, and I let the service associate know that I didn't think he was telling me the truth. He was very adamant about his claim that the battery was tested and the paperwork he provided me clearly stated that the battery was in good condition based on the test they administered. Well... the second auto shop I had the car towed to determined that the battery was absolutely worn out, they replaced it, and now I'm up and running. Mr. Goodman lied to me twice and proceeded to be an absolute jerk when I questioned him about it. "I have always believed in treating our guest like family" 😐😐😐 More
by RVP
Employees Worked With
Aaron Goodman
November 21, 2020
I have bought three cars here, Nothing to complain about great service and will take really good care of you. I will return for next purchase:-) great service and will take really good care of you. I will return for next purchase:-) More
by ELLIOTT_GALVIN
November 20, 2020
Comfortable and clean wait area as well as following Covid guidelines. I was greeted promptly and work completed in good time. Service employees were polite and knowledgeable and I like how they came Covid guidelines. I was greeted promptly and work completed in good time. Service employees were polite and knowledgeable and I like how they came into waiting area to talk about work and let you know car was ready. Overall good experience and close to home! More
by Pmeilton
Employees Worked With
Brandon Dawson
