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Germain Toyota of Columbus
Columbus, OH
2,772 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,772 reviews
October 14, 2020
They take care about customers and very helpful and wanderer full jobs and everything what ever we asked about they give answers and good service of my car wanderer full jobs and everything what ever we asked about they give answers and good service of my car More
by Narayan
Verified CustomerEmployees Worked With
Other Employees :
Billy Blanton, Janet Kauer, Joe Mathias, Crystal Brown, Aaron Goodman, Maria Johnston, Brandon Hood
October 13, 2020
I always choose Germain Toyota for servicing my vehicle. They are quick to get me in and the service is excellent. I would recommend it to anyone. They are quick to get me in and the service is excellent. I would recommend it to anyone. More
by lisamariesaling
October 13, 2020
Everything went well. Whomever did the detailing on the 2014 cargo van made it look spotless and made it look like it had just come off the showroom floor. 2014 cargo van made it look spotless and made it look like it had just come off the showroom floor. More
by JMACKAY99
October 13, 2020
Our family has been going to Germain Toyota for about 10 years I can always expect quality work and great customer service. I will continue using Germain for all services years I can always expect quality work and great customer service. I will continue using Germain for all services More
by RONBGUITARMAN1
Employees Worked With
Brandon Hood
October 12, 2020
This review is very personal because I had prayed that God lead me to a dealership that would have great service, compassion, honesty and help me get into a great reliable vehicle. Well God exceeded that God lead me to a dealership that would have great service, compassion, honesty and help me get into a great reliable vehicle. Well God exceeded that and led me straight to Kaleb at Germain Toyota! He was professional, kept it real, funny, caring, knowledgeable, efficient and gave an overall great car buying experience! He made sure I got the best car for me and I love my car! It has everything I wanted and more! More
by MsShonda
Employees Worked With
Kaleb Murray, Tom Lombardo
October 12, 2020
Submitted my car twice and now my car is even worst than before shame on Germain Toyota didn't do a good job i feel they mess up my car a whole lot more. before shame on Germain Toyota didn't do a good job i feel they mess up my car a whole lot more. More
by MECIA4LIFE20
Employees Worked With
Meredith Davis
October 10, 2020
Tanisha was fantastic with helping me find exactly what I was looking for. She was very nice and also was able to assist me in returning my rental vehicle as well. was looking for. She was very nice and also was able to assist me in returning my rental vehicle as well. More
by Michelle
Employees Worked With
Heather Romine, Tanesha Dixon
October 09, 2020
Omar was very helpful, and knowledgeable. I couldn't have ask for a better experience. During the test drive he spoke of the various attributes the vehicle has to offer. Additionally, he has continued to pr ask for a better experience. During the test drive he spoke of the various attributes the vehicle has to offer. Additionally, he has continued to provide sustained support and addressed questions as needed. More
by DTAYLO7
Employees Worked With
Omar Jackson
October 09, 2020
Out of 4 years that I had my car serviced there, never have I had my car washed after it's been serviced!!! Some of the customers have had theirs washed after they have their cars serviced. I sometime hav have I had my car washed after it's been serviced!!! Some of the customers have had theirs washed after they have their cars serviced. I sometime have to ask for it and there are always excuses like: "it's out of service, something is not working right...etc". You are making alot of money out of us but cannot repair a simple washer!!? C'mon. Really disappointing. More
by NOUMLAO09
Employees Worked With
She was not on the list.
October 08, 2020
Politeness very helpful knowledgable, about questions about any car ,made sure car was clean and full my gas on delivery, made sure I knew about all the options on the cars I was looking at and the on about any car ,made sure car was clean and full my gas on delivery, made sure I knew about all the options on the cars I was looking at and the one I purchased More
by Russ
