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Germain Toyota of Columbus
Columbus, OH
2,693 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,693 reviews
August 01, 2020
Very helpful, professional and easy to work with. The process was made to be extremely simple and painless. Staff was super friendly and overly assistive. process was made to be extremely simple and painless. Staff was super friendly and overly assistive. More
by Js093087
Helpful August 01, 2020
We for the first time ever enjoyed shopping for a car! Cody helped us with a concern and kindness that made us feel like family. He listened and followed through with everything we ask. Couldn’t ask for a Cody helped us with a concern and kindness that made us feel like family. He listened and followed through with everything we ask. Couldn’t ask for a better experience. More
by The Littles
August 01, 2020
Cody was very friendly and polite. Had the vehicle I was interested in sitting by the door and full of gas. He was doing some touch up cleaning also. Explained the entire process step by step whole doing t interested in sitting by the door and full of gas. He was doing some touch up cleaning also. Explained the entire process step by step whole doing the paperwork. I do have two complaints: 1. Truck interior was not cleaned very well. Cody got this taken care of. 2. Upon arriving home I checked the oil and it was 1 1/2 quarts low. Wasn't even registering on the oil level gauge. Not a good sign for a vehicle that was supposedly checked and services before being put on the lot. I am hoping it didn't use that much oil driving 100 miles. We will see. More
by 16Civic18
July 31, 2020
My salesman Quinton Stewart, was Excellent!! Very knowledgeable of the products sold here. Friendly and courteous service. Will definitely return here for all my services. knowledgeable of the products sold here. Friendly and courteous service. Will definitely return here for all my services. More
by Quinjairs94
Verified CustomerEmployees Worked With
Buddy Travis, Quinton Stewart, Heather Romine
July 31, 2020
The only thing is it looked like to me that they took the bad tire off the back and put it on the right front and took my better tire and kept it bad tire off the back and put it on the right front and took my better tire and kept it More
by MOREHAIRBYDEB
Employees Worked With
Other Employees :
Billy Blanton, Joe Downar, Jessica Denney, Matt Bauman, Wael "AL" Amer
July 31, 2020
I love Gremain Toyota! Always there to service my car. I always have great service for my Camry. I won't have anything but a Toyota. This is my 3rd Toyota. Thanks for a great car. always have great service for my Camry. I won't have anything but a Toyota. This is my 3rd Toyota. Thanks for a great car. More
by JKYOST
Employees Worked With
Meredith Davis, Melinda Thompson
July 31, 2020
I was very pleased great customer service I love my new car this couldn’t be possible without Ty thanks so much highly recommend much love car this couldn’t be possible without Ty thanks so much highly recommend much love More
by Shinaewhite3
Employees Worked With
Tyrique Smalls
July 30, 2020
Amanda was wonderful to work with! She was quick and made the process fun and easy for me! Everyone there was super nice and very helpful! Anyone looking for a car to visit Amanda and her team! They will not the process fun and easy for me! Everyone there was super nice and very helpful! Anyone looking for a car to visit Amanda and her team! They will not disappoint! More
by Shauna
Employees Worked With
Amanda Lobach
July 30, 2020
I’m always pleased with the service I receive from Germain. They treat people with respect and they do not “talk down” to females. I’ve bought 3 cars from them and I’ve been pleased Germain. They treat people with respect and they do not “talk down” to females. I’ve bought 3 cars from them and I’ve been pleased More
by CWILLIAMS1369
Employees Worked With
Brandon Hood
July 30, 2020
On the purchase of my vehicle it was my previous Highlander (400,368m) that determine my decision. I purchased it in 2006 from Germain Toyota Highlander (400,368m) that determine my decision. I purchased it in 2006 from Germain Toyota More
by Thomasmrthomas
Employees Worked With
Amanda Lobach
