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Germain Toyota of Columbus
Columbus, OH
2,692 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,692 reviews
June 10, 2020
The dealership made the process of buying my new Avalon easy and seamless. Very happy with both the dealership and with AJ Castin my salesperson. easy and seamless. Very happy with both the dealership and with AJ Castin my salesperson. More
by David
Employees Worked With
Helpful June 09, 2020
Everyone was amazing, it was about an hour drive for me but well worth it. His is now the third car we have purchased from Germain. That says a lot!! but well worth it. His is now the third car we have purchased from Germain. That says a lot!! More
by Ashley
Employees Worked With
Omar Jackson, Heather Romine
June 08, 2020
Jason was nice and honest! Car was priced great and very clean. Definitely worth the two hour drive from Dayton! Love driving the car and will definitely come back in the future! clean. Definitely worth the two hour drive from Dayton! Love driving the car and will definitely come back in the future! More
by Nathan Wick
Employees Worked With
Jason Gregory
June 08, 2020
My service writer was professional in a friendly matter. Made me feel very comfortable. I know I can always feel confident that my Corolla will receive excellent car at this dealership. Made me feel very comfortable. I know I can always feel confident that my Corolla will receive excellent car at this dealership. More
by hliszt0
Verified CustomerEmployees Worked With
Other Employees :
My Service Adviser was excellent, unfortunately I do not remember his name.
June 08, 2020
Service was fast and thorough. (I don’t have anything else to say but I’m required to write twenty five words.) 😊 Thank you for taking great care of my vehicle! else to say but I’m required to write twenty five words.) 😊 Thank you for taking great care of my vehicle! More
by ARA
Employees Worked With
Joe Mathias
June 08, 2020
all was ok during the pandemic the dealership has done ok-with social distancing. Pricing could have been a lot better for a used vehicle-but it was ok. Kaleb w during the pandemic the dealership has done ok-with social distancing. Pricing could have been a lot better for a used vehicle-but it was ok. Kaleb was inaccessible at times-did not return my emails or phone calls-but all ended up ok... and done in a timely manner. More
by FRANKSBEAR
Employees Worked With
Ryan Laymon, Kaleb Murray
June 07, 2020
Salesperson caleb was really great!!!! He was very patient and seemed like a great kid,answered all questions,and made sure we were satisfied ,everyone had masks on,good experience patient and seemed like a great kid,answered all questions,and made sure we were satisfied ,everyone had masks on,good experience More
by JLCARDOC
Employees Worked With
Ryan Laymon, Kaleb Murray, Caleb Gregory
June 05, 2020
We have bought three new vehicles from Germain and AJ was involved in all three. He is very knowledgable about the vehicles, puts no pressure on you, and does a speedy job in the paperwork, which is very imp involved in all three. He is very knowledgable about the vehicles, puts no pressure on you, and does a speedy job in the paperwork, which is very important to me. AJ makes it painless! More
by williamwhaley68
Employees Worked With
