Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Toyota of Columbus
Columbus, OH
2,692 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,692 reviews
June 05, 2020
I had a very good experience with Kaleb, no pressure, knowledgeable, polite and respectful. Thank-you Germain Toyota for the great deal I received. Thank you Kaleb. A. Shugart knowledgeable, polite and respectful. Thank-you Germain Toyota for the great deal I received. Thank you Kaleb. A. Shugart More
by adshugart
Employees Worked With
Kaleb Murray
Helpful June 05, 2020
Great service everytime I come here, only wish the kids play room was cleaned a bit more, everything was sticky. Will still come back, just avoiding the playroom. play room was cleaned a bit more, everything was sticky. Will still come back, just avoiding the playroom. More
by CVTHOMAS22
Verified CustomerEmployees Worked With
Aaron Goodman
June 05, 2020
Every time that I come here, I request Mark Pastre. He always does right by me, and tells me exactly what needs accomplished with the vehicle. If I needed a vehicle repair done today, I’d ask for Mark. He always does right by me, and tells me exactly what needs accomplished with the vehicle. If I needed a vehicle repair done today, I’d ask for Mark. He is excellent. More
by Jonathan
Employees Worked With
Mark Pastre
June 05, 2020
Great dealership service. I can’t say who helped because we were all in masks and social distancing. Waiting was comfortable and service took just the time they told me it would. we were all in masks and social distancing. Waiting was comfortable and service took just the time they told me it would. More
by ASTDEVOE
Employees Worked With
Everyone was nice, but wearing masks so I have no idea who helpl
June 05, 2020
Great place to purchase and service your vehicle.I have Great place to purchase and service your vehicle. I have purchased 3 vehicles from here and have always been taken care of and accommodated well. Gr Great place to purchase and service your vehicle. I have purchased 3 vehicles from here and have always been taken care of and accommodated well. Great crew! More
by MONTGOMERYRF125
Employees Worked With
Other Employees :
Mark Pastre, Joe Mathias
June 04, 2020
The Germain Toyota team is professional, fair and easy to work with. They took time to listen, offer advice and options and then locate the specific car we wanted. work with. They took time to listen, offer advice and options and then locate the specific car we wanted. More
by Tony5574
Employees Worked With
Other Employees :
Omar Jackson, D'Lacy Stith, Buddy Travis, Luke Eastwood
June 04, 2020
Excellent customer service period. Always explained what was going on and knew the answer to my questions..I highly recommend Kaleb for your next car purchase. was going on and knew the answer to my questions..I highly recommend Kaleb for your next car purchase. More
by jamiechristian78
Employees Worked With
Ryan Laymon, Kaleb Murray
June 04, 2020
AJ was professional and helped me find the car I wanted. I’m very happy with my purchase. Definitely recommend Toyota to everyone. Thank you! I’m very happy with my purchase. Definitely recommend Toyota to everyone. Thank you! More
by wmoreno608
